Spahoteller i Trabzon

Abdulrahman Saudi-Arabia

the staff, the location, the cleanliness.

Paul Sverige

The staff were very friendly. Enjoyed my stay

Doug Hassman USA

Great hotel. Location high on the hill with incredible views. Hotel is relatively new. Some ratings said staff didn't speak English. We had no problem at all. Everyone spoke much better English than I speak Turkish. The guy at the front desk that checked us in and seemed to be there 24/7 was especially nice with great English. Breakfast was fantastic. The gym and spa were outstanding. We wish we would have stayed a few extra days just to enjoy the gym and spa more. The only questionable thing is that the hotel seemed quite empty. Of course, that was great since we had no problem with crowds, particularly at breakfast.

Yaroslav Georgia

Loved the staff and service from day one. Yusuf, in the restaurant is the absolute best in this field. Both my wife and I felt like family to them. Even though our trip was only 4 nights, thanks to Yusuf and the chef Remzi, each day was special, delicate and pleasant for us. Thank you dear Sera lake resort staff for the unforgettable experience. We fell in love with Turkey and the people thanks to your exceptional human qualities. I wish you never ending love my friends.

Ahmed Irak

Everthings was excellent .very comfortable..very luxury..nice view .good location although away from center..but transportation availsble regarding bus .taxi ..i used private my car.. Breakfastc was very good. The was both out door and indoor pool and were very clean and nice ..i really like it..i recommedet for everyone. I will try it again in the future

Firas Qatar

A fantastic hotel and one that should be on everyone's bucket list. Amazing scenery and weather ( in the middle of August). The stay was very refreshing and our kids loved it. The staff were very friendly and everywhere you sat you had breathtaking views. Even the drive from the airport to the hotel was amazing especially when you start driving up the mountain . Everything was great. A much needed rest from the noisy and busy world out there. Family also enjoyed the fun activities ( Swing , Zip line and soft Area).

AHMAD SULTAN ALI SULTAN De forente arabiske emirater

wonderful hotel and amazing customer service. if you have a car then choose this hotel for your holiday.

Lubna AlQatawna Qatar

everything was great in the hotel during our stay the hotel was near to everything it was a comfortable stay and staff were good and helpful rooms were really big and clean we asked for taxi and it came within 10 minutes the windows were big but without a view we asked the staff to call different hospitals for PCR test and they were totally helpful toilet was big and the shower box was big as well breakfast buffet was good as well and they took care of the details because of the COVID19 i liked every single thing during our stay i would book the same hotel again if i visited Trabzon

H.F Libanon

The hotel is very beautiful and the staff so friendly and the girl on the reception her name is sevgi she is very kindly and and she always smiles

Flora Singapore

the room is spacious. Staff are helpful and kind even though they can’t speak frequent English.