1200 Louisiana Street, Downtown Houston, Houston, TX 77002, United States of America
#43 of 429 hotels in Houston
Guests' ChoiceBased on 1139 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.0
Value for money
8.4
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 7, 2024
Miller
United States of AmericaNA
Clean room, cool hotel design
Stayed in May 2024
Reviewed: June 1, 2024
Julie
United States of AmericaNo self Parking and the valet service takes too long
Everything!!
Stayed in May 2024
Reviewed: May 28, 2024
Justine
United States of AmericaBeds were a little uncomfortable but that’s likely because I don’t like very soft mattresses.
Excellent location in the middle of downtown with an easy to access check in area.
Stayed in May 2024
Reviewed: May 23, 2024
Karen
United States of AmericaThe room size is nice and the bed was super comfortable! Also the breakfast buffet was amazing!
Stayed in May 2024
Reviewed: May 23, 2024
Tilesha
United States of AmericaThe location and cleanliness of the hotel
Stayed in May 2024
Reviewed: May 21, 2024
Simrika
United States of AmericaThe blankets were a little dirty. Pool could have been more cleaner.
Good customer service. Clean and spacious room.
Stayed in May 2024
Reviewed: May 21, 2024
Harrell
United States of AmericaGreat atmosphere and everyone was really nice. I happen to be there when the tornado came through downtown Houston and the staff were making sure we moved into a lower and safe place, which was in a restaurant while parts of the glass roof was shattering and rain pouring in through parts of the roof. The concern for the people’s safety match their excellent service!
Stayed in May 2024
Reviewed: May 20, 2024
Oscar
United States of AmericaHad to pay for the parking in the garage when leaving during our stay. Had to pay twice. The room was a little warm for our liking. No ceiling fan.
The location and the elegant appearance of the hotel.
Stayed in May 2024
Reviewed: May 17, 2024
Callan
New Zealandn/a
Large spacious rooms, modern facilities
Stayed in May 2024
Reviewed: May 13, 2024
Christoffer
United States of AmericaNothing really - the parking can be a little confusing when you get there if you're new to the area and don't have a lot of experience with how parking works in bigger cities.
Room is a wonderful size and I always feel very comfortable at this hotel. The bed itself and pillows were a little hard, but the room and bathroom are spacious and clean. And I love the set up of the hotel. We didn't really have a view, and were overlooking the garage, but it still was enjoyable.
Stayed in May 2024
Reviewed: May 12, 2024
Kandis
United States of AmericaClean
Nice place
Stayed in April 2024
Reviewed: May 9, 2024
Crystal
United States of AmericaThe price of the valet. I paid for 2 vehicles. Was not told how much the valet was.
Beds comfy, room clean. Nice all around.
Stayed in May 2024
Reviewed: May 9, 2024
Racy
United States of AmericaNot enough space in the room for the price
the location rooms could have been more space for the price
Stayed in February 2024
Reviewed: May 7, 2024
Glenys
United States of AmericaEverythink was ok ,but i have charge in my account over than the i really expended
Stayed in May 2024
Reviewed: May 2, 2024
Felicia
United States of AmericaThe bathroom tub wouldn’t drain as it should. Took so much time and made everything feel disgusting. Key card continuously didn’t work and had to change them. For the price of room ; I don’t think there should be an early check in fee. Especially when there is a room available already and not inconveniencing anyone to have to clean one early.
Professionalism and the staff. Wonderful place to stay HOWEVER the price could be to much.
Stayed in April 2024
Reviewed: April 29, 2024
Sherisse
United States of AmericaLong wait for room service. Corner room showers are not accessible for larger guests. (Should be noted at booking). Not many complimentary items for an impromptu stay.
Clean
Stayed in April 2024
Reviewed: April 26, 2024
Roger
FranceNot a thing I can think of!
Everything was high class.
Stayed in March 2024
Reviewed: April 22, 2024
Gilbert
United States of AmericaNot enough blankets
Was great! Loved the room
Stayed in April 2024
Reviewed: April 21, 2024
Christopher
NigeriaNothing
The space, neatness and friendliness of staff
Stayed in April 2024
Reviewed: April 17, 2024
Ginger
United States of AmericaWe enjoyed our stay very miuch. There was nothing we didn't like.
The room was very clean. The beds were nice and comfortable and the location to where we needed to be was great.
Stayed in March 2024
Reviewed: April 17, 2024
Hunter
United States of AmericaEverything was great!
Clean, great atmosphere. Everything you need is also close to the property in the surrounding area.
Stayed in April 2024
Reviewed: April 15, 2024
Francesco
ItalyI really don’t have nothing to complain at all ! They simply deserve the best
The place is very cozy ! The receptionist I have been talking to they have been extremely friendly and very very helpful, even though they always have an huge amount of work to do very day . In other words I had a very pleasant experience and I wish for all of them a lot of success !!
Stayed in April 2024
Reviewed: April 15, 2024
Roderick
United States of AmericaEverything was wonderful
Stayed in April 2024
Reviewed: April 11, 2024
Jennifer
United States of AmericaHad a fridge but No microwave in the room.
Stayed in April 2024
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