11050 Louetta Road, Houston, TX 77070, United States of America
#134 of 427 hotels in Houston
Guests' ChoiceBased on 102 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
9.1
Value for money
8.2
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 28, 2024
Nikolas
New ZealandRoom was dusty
Very freindly and helpful staff
Stayed in May 2024
Reviewed: May 25, 2024
Jackie
United States of AmericaGot to breakfast and coffee was gone. It was still an hour until service stopped so was surprised, not sure why.
It was nice to have access to breakfast. Offered basics (bagels, eggs, waffles)
Stayed in May 2024
Reviewed: May 17, 2024
Royster
United States of AmericaStaff was 12 on a scale of 1 to 10.
Stayed in March 2024
Reviewed: December 29, 2023
Sandra
United States of AmericaIt was sooooo cold in the food area !
Stayed in December 2023
Reviewed: December 25, 2023
David
United States of AmericaIt would be nice if Marriott would have complimentary coffee and tea available.
Convenient, clean, friendly staff, and an air conditioner that cools very well.
Stayed in December 2023
Reviewed: October 17, 2023
Ángel
CanadaSome courtesy water would had been nice. I forgot to bring some water the first day and I had to just filled 2 glasses downstairs to bring to the room. Even if I wanted to buy a bottle of water, it was 5.5$, which is crazy. The night before my check out, the cable of my phone charger stopped working. I went to the reception to ask if they could let me a USB cable for a 1h to charge my phone (which I needed to do the check-in for my flight next morning and get an Uber/Lyft to the airport) and the woman there dismissed me pretty badly and told me they didn't have any cables without even looking at my phone.
The room was great and it looked really clean. Most of the staff were a pleasure to deal with. There were 2 black girls (one on Friday evening and another one on Monday morning) that were very polite and super friendly. There was also a really nice black guy during Sunday night. Nice people like them attending the customers, that really makes a difference.
Stayed in October 2023
Reviewed: October 9, 2023
Peggy
United States of AmericaSurprised that there was no complimentary breakfast, not that they are ever anything great. But come on, offer something. I didn’t even see complimentary coffee.
It’s getting old, but rooms were clean. Lobby is small and nothing special. Staff was very nice.
Stayed in October 2023
Reviewed: September 8, 2023
Regina
United States of Americamy tv didnt work.
Stayed in August 2023
Reviewed: July 9, 2023
Yenifer
United States of AmericaChange the bathroom towels and courtains they smell so bad. The microwave was very dirty
Stayed in July 2023
Reviewed: June 9, 2023
Lorrie
United States of Americanothing
clean
Stayed in April 2023
Reviewed: May 2, 2023
John
United States of Americanot enough towels
Tara at front desk was the best
Stayed in May 2023
Reviewed: September 21, 2022
Auteau
United States of AmericaNo buffet breakfast
The rooms
Stayed in September 2022
Reviewed: May 16, 2022
Scott
United States of AmericaTook almost 45 minutes to get a quesadilla and a glass of wine and I was the only dining customer. Only one person working the bar/kitchen and bar patrons came first. WiFi didn't work. Kept dropping. Used my phone's Hotspot to get connected.
Nice to have dining option on-site at hotel.
Stayed in May 2022
Reviewed: April 29, 2022
Justin
United States of AmericaPoor airflow in the room. The bathroom exhaust was either completely closed or set to a very limited flow rate.
Staff are great!
Stayed in April 2022
Reviewed: January 22, 2022
Andrea
United KingdomSmall gym poor breakfast
Nice rooms
Stayed in January 2022
Reviewed: November 17, 2021
Shamone
United States of AmericaThere was no breakfast buffet!
The room size in the staff were amazing!
Stayed in August 2021
Reviewed: October 2, 2021
Randall
United States of AmericaRoom service but Covid 19
The environment and location
Stayed in October 2021
Reviewed: September 26, 2021
Jon
United States of AmericaHot tub does not work. multiple outside door did not take my key, hade to go into the front. over filled trash cans outside.
outside balcony
Stayed in September 2021
Reviewed: September 4, 2021
Mitchell
United States of AmericaThe smell of the room and the front desk took my 10 mins to check in
The bed was comfortable
Stayed in September 2021
Reviewed: July 16, 2021
Carnie
United States of AmericaConvenient
Stayed in July 2021
Reviewed: July 11, 2021
Satraveler
United States of AmericaClean, as advertised. Exactly what we needed.
Stayed in July 2021
Reviewed: July 10, 2021
Latoya
United States of AmericaThe hot tub was not working, and the pool needed to be cleaned a little bit.
I liked the location and how comfortable the bed was.
Stayed in July 2021
Reviewed: June 29, 2021
Bjs
United States of AmericaMy mini fridge and microwave stopped working several times but the staff was always prompt to fix it.
Convenient to work, restaurants, and shopping! The room was clean and comfortable. Loved the 24hr beverage bar!
Stayed in May 2021
Reviewed: June 27, 2021
Teresa
United States of AmericaThe sofa and the carpet could use a good cleaning.
Bed was very comfortable.
Stayed in May 2021
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