Not the case

Excellent location, very nice design of the room, comfortable bed

Stayed in April 2024

The room was a bit small but it is a city centre hotel. There was no Restaurant or breakfast other than at a small bakery attached. The interior was modern but there were no USB chargers. Still liked the hotel though.

A really funky hotel in a fantastic position, just two blocks from Michigan Ave and just a few blocks away from the Chicago river walk. Staff were helpful and wifi was strong.

Stayed in May 2024

No cleaning during a multiple-night stay unless specifically requested. Shower head drained randomly after being shut off and took some getting used to as it sounded like it had turned back on by itself. Walls and doors are pretty thin, so it's easy to hear other guest noise.

VERY comfortable bed! Great seating area in the room. Good rain-style shower head with good water pressure. The elevators were generally quick despite us staying on the 15th floor. The Berkshire Room bar is delightful and the bartenders there are great.

Stayed in May 2024

No free coffee in the morning, but the coffee shop in the building is pretty good!

The photos online don't make the hotel look as nice as it is. The music theme is carried through out the hotel, with album covers in the elevator and a variety of music playing. Our room on the 13th floor didn't have a spectacular view - we looked into a car park and up at office building - but the room made up for it. We appreciated the seating area, large bed, and the nice shower. The area was also extremely walkable to the boat tour we took and the navy pier.

Stayed in May 2024

The room description said there was a microwave but there wasn’t.

Very clever hip theme. Great location. Quiet room.

Stayed in May 2024

They never cleaned the room in 4 days...

Perfect position, close both to magnificent Mile and Riverwalk.

Stayed in April 2024

Some issues with noise from inside the building. Some toiletries missing from room.

Great location near public transport and the city centre. Very nice bar. Helpful staff. Good bed and shower.

Stayed in March 2024

Fitness area and laundry could’ve been more robust, furniture a bit dated

Great location, fun staff, nice lounge

Stayed in March 2024

Sounds travel quite a bit from the corridors outside the rooms, not sure whether walls are thin or acoustics make them travel. However, there is a policy of quiet which does try to mitigate a lot of this.

Fantastic location right in the heart of downtown Chicago and only a small walk from several locations with plenty of bars and restaurants around. There is a bakery on location for breakfast in the morning which does great baked products and coffee. Staff were helpful and answered any questions that I had. The room was nice and clean with everything available. The bed was very comfortable.

Stayed in April 2024

We were missing the hairdryer in our room. Upon asking twice we did receive one. Whilst there was a microwave and sink in the room no cutlery or crockery were supplied apart from water glasses. Cutlery and plates would be useful to eat reheated leftovers. I was also disappointed there was no kettle/tea/coffee in the rooms. I like to have a cup of tea or coffee first thing in the morning whilst getting ready. Also no water bottles were supplied.

Fun quirky boutique hotel. Nice coffee shop and bar downstairs. Great location. We could walk everywhere (even with a 4yr old and 6 yr old) - we walked to the river cruise, to Magnificent Mile, Navy Pier, Millenium Park etc. Large rooms - we booked a double queen room with living area. It was perfect, as we could put the kids to sleep and sit in the living room watching tv. We really liked the unique view from window in our room into the back alley where there was an art installation. Our other window looked out onto the main street and had a nice view.

Stayed in March 2024

good location

Stayed in February 2024

Parking is expensive but I didn’t mind because I was expecting that. The fact you have to pay every time you leave I didn’t like.

The room was a little smaller than what I expected but it was good. The staff was nice.

Stayed in March 2024

The front desk staff could've been a bit more warm.

Fantastic location, right at the heart of downtown. You can literally cover all major places of interest by walk. Riverwalk is 10 is 10 minutes walking distance. Clean rooms with adequate amenities and absolutely value for money.

Stayed in March 2024

The view, but for the value I get it.

I’ve stayed at Acme Chicago a few times and I really like this hotel. It’s starting to become a super favorite! I definitely will be back.

Stayed in February 2024

A bit tight. Not as clean as it should have been.

Location.

Stayed in November 2023

The smallest room I've ever stayed in is noteworthy, but nothing else really to complain about. The girl at the front desk who checked us out on our departure wasnt' all that friendly, but the guy at check in had enough personality to make up for that. He was really nice! Front desk will hold your bags while you wander after checking out if you are catching a late flight. But perhaps that chore was why our interaction upon leaving wasn't the warmest.

The location of the hotel was great and our very late at night check-in worked out just fine, even though they keep the front door locked at night and access is granted after ringing the bell. We fortunately only waited a couple moments before being let in. The elevator to our room was decorated with music albums and the entire vibe of the place (the music, art in the halls and walls, and the chalkboards on doors), was all very unique, but gave me a familiar feeling of nostalgia. Our room was clean, but it was really, really small. But not like we had to spend much time in there - we were on vacation to explore, which is what we did most of the time we were there. Helpful suggestions from the front desk were appreciated, as was the bar within the hotel's building, and the coffee shop next to it.

Stayed in November 2023

The room without daylight.

Great property. The only bummer was the view and daylight but the room itself was awesome. The only reason I didn’t give this property a 10 was because I booked the room with the expectation of a fridge and microwave as listed in the detail description for this room. Its why I booked. When I got in the room there was no microwave and I did mention it. But other than that. Great room, good staff. The room was clean and quiet with a great location and price. I really like this place. I will definitely be back.

Stayed in December 2023

No view and easy to miss when walking down the street. Also my Uber driver missed it.

Comfortable bed, nice walk in shower with rain shower head, very quiet for s city hotel.

Stayed in December 2023

Coffee is no longer offered in the morning, and rooms do not have coffee makers. I can’t remember ever staying in a hotel that did not have an in room coffee maker or coffee offered in the morning. Rooms are getting a little run down.

Hip and trendy, great location. Overall a fun place to stay.

Stayed in October 2023

Toilet tissue was rather rough!

Quirkiness & decor

Stayed in December 2023

N/a

All was good

Stayed in December 2023

Room looked like it hadn’t been swept completely although everything else appeared clean. Bathroom lighting is too dim to apply makeup. Instructions re: how to obtain discount on parking was not given to us upon checking and I had to contact front desk. NO COFFEE POT IN THE ROOM

Great location near places we wanted to go to on the Magnificent Mile. Staff was very friendly. Bed was comfortable. Nice shower

Stayed in November 2023

Inside room was very dark

Location

Stayed in October 2023

Staff could be a bit more welcoming/friendly, provide tips/information.

Very good location, spacious and clean rooms. On Saturday there is a ‘free walking tour’ starting from the hotel which is good

Stayed in November 2023