Nothing to dislike.

The staff were the highlight, they were excellent. Polite, well informed, helpful, nothing was too much trouble. They genuinely appeared to enjoy their jobs. Clearly excellent training regime at this hotel, consistency f approach to clients. Location excel for Belém and all the key sights this side of Lisbon. Easy tram ride to centre of Lisbon. Breakfast excellent.

Stayed in June 2024

The staff was excellent, very accommodating, pleasant, respectful, and went above and beyond to make my stay pleasant. The hotel was in walking distance to the most popular attractions and sites in Belém. Housekeeping was thorough, and very efficient in their cleaning, the restaurant was excellent, and I would most definitely recommend this hotel (10 out of 10) for your future travels to Portugal. You won't be disappointed!!

Stayed in May 2024

There were no negative points during my stay. It was absolutely fantastic.

The staff from Wine&Books made this stay an incredible experience. We were greeted with lovely friendliness and the staff excelled in fulfilling every request we raised. Additionally, the rooms are abundantly comfortable with luxurious amenities and a (not for all rooms) lovely view on the church behind the hotel. If you are looking for a great starting point of extended sightseeing, this hotel is basically your place, as you have some of the most famous sights of Lisbon in walking distance. Everything else can be reached via train or bus in 10-20 minutes, which further highlights the remarkable location of the hotel. We will definitely stay here again!

Stayed in May 2024

Small room

Wonderful staff

Stayed in May 2024

Reception and conceirge/porter service were very good. I like that they have bedroom slippers too.

The room and bed is very comfortable. The bfast is very good. They cook your eggs when you order them. So fresh even the juice is fresh the service staff is fanstistc. Very helpful and they make our stay so pleasant. I highly recommend staying there.

Stayed in April 2024

No resting place in the wellness. Rooms on the small size. No salon to read.

Beautiful and very confortable but on the small side

Stayed in May 2024

Small rooms and the shower in the room

The beds. The breakfast and staff

Stayed in April 2024

Excellent!!! Absolutely love it!!! Coming back 100%

Stayed in May 2024

We had a thoroughly good stay at the property and was pleased with the service quality. In particular, Bruno at the reception was very friendly and attentive and really helped us feel relaxed and comfortable.

Stayed in May 2024

The waiting time for hot beverages at breakfast could be improved a little bit.

All the employees at the reception desk were incredibly nice and helpful! It’s a very important criteria for me. Very nice breakfast.

Stayed in May 2024

Quiet location a short walk from restaurants both local and tourist . Amazing staff and beautiful hotel!

Stayed in May 2024

Nothing

Amazing staff. Beautiful and thoughtfully put together room. Had a wonderful spa treatment and the breakfast is truly lovely.

Stayed in May 2024

It was a little bit loud at night but not too bad.

The rooms and location were great, it was close to Belém tower and the monuments and a short drive away from the others/main train station.

Stayed in May 2024

Everything was excelent, staff amazing

Stayed in April 2024

Far away from the centre.

Beautiful, luxurious room with amazingly pretty view at the church. The service is absolutely excellent

Stayed in April 2024

The hotel staff was very friendly, and the room was stylish and comfortable. Breakfast was excellent! Fresh pastries, made-to-order omelets. Properly made coffee.

Stayed in April 2024

There is a terrace in the sun that they don’t utilises with chairs / sun lounges. The gym didn’t have some weight machines correctly set as far as I could tell. Would have like a rowing machine.

Location was fair for my budget - staff were excellent, food was good, relaxed atmosphere. Room was very nice - they had all I needed - even a sewing kit ( dress strap broke). Spa too, nice theme on books.

Stayed in April 2024

This hotel was absolutely incredible with a beautiful decor, a great location, tasty food and fantastic service. My stay was perfect from start to finish and I would highly recommend this hotel - I’ve already looked at dates to visit again. Thank you to all the lovely and welcoming staff members at this hotel, definitely one of the best hotels I’ve visited!

Stayed in April 2024

Clean. Great beds. Wonderful breakfast. Very nice staff

Stayed in April 2024

Highly recommended! Clean, modern, comfy. Breakfast - top.

Stayed in March 2024

The Star is exceptionally friendly and helpful. Reception is very customer focused

Stayed in March 2024

Everything was amazing ! All the details!

Stayed in March 2024

Fantastic staff. Great location.

Stayed in March 2024

Lovely little hotel, smelled amazing and very clean! The staff at the reception was so kind, made my visit even nicer. As it was my birthday, they sent up a little gateû with my breakfast which was such a lovely gesture. Would highly recommend.

Stayed in March 2024