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Reviews of Xtabentun Hostal

Alcatraces 33, 77500 Cancún, Mexico

#80 of 209 hotels in Cancún

Guests' Choice

Review score

Based on 124 hostel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 16 May 2024

    9.0
    I always come here, will always come here for my short stays in Cancun
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    In the heart of downtown and close to the ADO

    Stayed in April 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    the girl was very helpful helping me find an appointment and even called an uber for me on her phone. bed was comfortable, also hot water.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Well worth it.
    • Leisure trip
    • Solo traveller
    • Family Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly lady at check in and very helpful

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    No kitchen or area to prepare/store food

    Pool area is nice

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I had a private room and upon check-in I found lots of hairs on the bathroom floor and in the shower from the previous guest.

    Great location. Very friendly staff

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    Slow wifi and its range.

    Overall environment

    Stayed in February 2024

  • Reviewed: 13 April 2024

    9.0
    Fantástico
    • Leisure trip
    • Group
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night

    They make you pay in cash, taxes included, then cancel your reservation as if you never came..! An incredible way of doing things

    The place is pleasant, clean overall. But... These people took the liberty of canceling my reservation on the platform, even though we spent the night there... and paid in cash in US$, because their credit card system was not available and no change also... ;) Sure..!!! But we was tired, so... Need to accept

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good place for a short stopover between bus or plane.
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Music all night long from street bars around..

    Very close to ADO station. Nice pool and friendly staff.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Fabulous place to stay
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights

    Would like access to a kettle/coffee machine to make a cup of tea. I missed having a hot cup of tea in the morning

    Location is great, short walk to bus station. Lots places to eat, and other shopping. Beds comfy, but found getting down the ladder awkward. Staff fabulous, very friendly and helpful. Pool area lovely and peaceful. Showers good.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Good for a night of sleep while in transfer for the airport or start of your trip in Mexico.
    • Leisure trip
    • Couple
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It wasn't as clean as we expected. The airconditioning was broken and it was around 30 degrees at night and we slept under the roof so it was too hot.

    The lady at the reception was super friendly. Unfortunately the airconditioning was broken in our room but she gave us 4 soda's instead. We could have chosen for tequilla or beers if we wanted. We were happy with the compensation.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Good stay!
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Could have been a bit cleaner - stain on sheets, floor in room

    Bed was very comfortable, guy at reception very friendly, great storage space for bags in room

    Stayed in March 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    * The airconditioner wasn't working it was quite claustrophobic with extreme humidity. The staff helped to somehow turn on the AC. * The hostel is a bit pricy for the facilities provided. * No warm water for shower :(

    The hostel building is good looking and it has a nice chill out area with comfortable chairs near a swimming pool. One can relax in the sun. The staff is friendly and the bar is relaxing with sofa and a television.

    Stayed in January 2024

  • Reviewed: 9 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Hostel was without municipal water for 6 to 7 hrs. Great inconvenience!

    Quiet and convenient location .

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Good place
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Location, Near restaurants cafe, Staff, Pool,

    Stayed in January 2024

  • Reviewed: 27 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi didn’t work in the room,

    Pool, nice lobby/bar area, large bathroom in the room, good value for price

    Stayed in December 2023

  • Reviewed: 18 January 2024

    8.0
    Good location
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't much of a vibe. It's okay for meeting other travelers but definitely not the most social place I've been to.

    Good location in Cancún and nice interior. It's pretty quiet there. The wifi was good, too.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    Overall would recommend!
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    The room felt a little cramped but not too bad. The bathrooms could be cleaned a little better, especially the showers. I’ve seen it after it’s been cleaned, but the showers floor were still dirty.

    Location was great, very near the ado bus terminal and close to many shops and restaurants. Value got the price was great. Staff were all very lovely.

    Stayed in December 2023

  • Reviewed: 15 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    The dormitory room is small, and there is no space to relax. It is also uncomfortable when guests talk outside, particularly after midnight.

    Staffs are helpful and kind.

    Stayed in December 2023

  • Reviewed: 12 January 2024

    8.0
    Very good
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower, no comfortable chairs outside

    Bed, design

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    No kitchen.

    Easy, friendly and communicative staff. Clean facilities.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Room is basic, some noise from the bar close by.

    We slept in the hotel after arriving at Cancun from a long flight. The hotel is close to the ADO station which is convenient! Communal areas are peaceful and nice :)

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The shower pressure was poor. Noise from bar across the street.

    Great location to bus terminal. Beds were comfy , staff were helpful

    Stayed in December 2023

  • Reviewed: 19 December 2023

    7.0
    Good for value.
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night

    bunk beds are very close to each other, needs better lighting in room, faucet and toilet seat needs to be fixed.

    Beautiful space and friendly staff

    Stayed in December 2023

  • Reviewed: 19 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights

    a little cramp. i was at the bed furthest from the Router, so the weak wifi is irritating for me. others: Only 1 toilet per room of 8-12 beds i think so if its peak season it might be a problem. (not a con for me since it was half full and didnt affect me)

    nice clean room/toilets with big lockers. Hot showers available! pool and chill area available, as well as the bar downstairs, which cant really be heard from the dorms. balcony in the room, able to get some fresh air from the room when needed. powerful aircons. nice staffs. close to the best tacos ive ever had in my life. great recommendation. a big supermarket is around the corner as well.

    Stayed in November 2023

Showing 1 – 25

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