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Reviews of LSO Guest House

21 Mary's Street, Dumfries, DG1 1HB, United Kingdom

#20 of 20 B&Bs and Inns in Dumfries

Guests' Choice

Review score

Based on 198 hotel reviews

5.1

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.1

  • Location

    7.5

  • Facilities

    5.5

  • Staff

    7.2

  • Value for money

    5.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 3 June 2024

    5.0
    Very disappointed
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Too many lirtle faults Unattractive, dirty entrance..Faulty tv controls, Faulty door lock. Toilet paper shortage. Double glazing of windows no longer sealed. Curtain useless. I know this is rated as 3 stars but.........

    Location Host Spacious room.

    Stayed in June 2024

  • Reviewed: 12 May 2024

    6.0
    Location and quiet suited me perfectly , for a quick visit !
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Would have been better if there was a breakfast included in the price I thought it was a little pricey for being a little dated and no breakfast available!

    Had a quiet room ,tidy and equipped with all I needed, close to the train station and a good leg stretch in and out of the town center!

    Stayed in May 2024

  • Reviewed: 12 October 2023

    6.0
    Ok.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Bed bugs. Had to move. Owner assured me this was subsequently dealt with.

    Near where i wanted to be.

    Stayed in October 2023

  • Reviewed: 11 July 2023

    4.0
    Cheap and cheerful, but could have done without the other 'guests' in the room.
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 1 night

    Room 32, a couple of fairly severe issues that are the main reason for the overall score: 1. cold water pressure for the in-room sink was poor and stopped entirely at some point in the evening, 2. caught half a dozen bed bugs on the bed closest to the window (see photo) although neither bed showed visible signs of infestation and neither guest appeared to suffer from bites overnight.

    Great location very near to the train station. Member of staff was very friendly and clear on facility locations and checkout process.

    Stayed in July 2023

  • Reviewed: 6 June 2023

    5.0
    Had to book at short notice, grateful to find somewhere to stay, reception stayed open for us
    • Leisure trip
    • Group
    • Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The red walls could be toned down. Hall smelt of smoke despite notices not to smoke. It was very warm.

    We were able to bring our dog into our room at short notice. Big room and space for us all.

    Stayed in June 2023

  • Reviewed: 3 December 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The tv was tuned to no more than few channels omitting altogether all the main terrestrial channels. No hot water for shower

    Reception by the staff

    Stayed in November 2022

  • Reviewed: 10 October 2022

    4.0
    Disappointing
    • With a pet
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Shower didn’t work Overcharged for dog

    Location

    Stayed in October 2022

  • Reviewed: 28 August 2022

    5.0
    Very friendly welcome but hotel is in need of TLC. Great position.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Unclear position of Wifi password - in the room would be better. Noisy hotel guests at 11.30pm. Raucous seagulls at 5am Bedside lamp switch not working well. Poor lighting. Another bedside table with lamp would be good. Masked off smoke alarm. Revisit layout of furniture.

    We could keep our bikes in the room. Near to the station. Good shower room Good double glazing

    Stayed in August 2022

  • Reviewed: 28 August 2022

    4.0
    Uncomfortable stay
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights

    OK on the first night but on the Friday night there was a great deal of noisy music and shouting until 0100 AM. There was no hot water at any time and the TV was not working. There was no staff on the premises only a phone number.

    Handy for the railway station and walking distance for the town centre.

    Stayed in August 2022

  • Reviewed: 25 August 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Smelt of smoke and TV didn’t work

    Location

    Stayed in August 2022

  • Reviewed: 24 August 2022

    5.0
    alright
    • Leisure trip
    • Group
    • Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    there were no mirrors in the bathroom

    room

    Stayed in August 2022

  • Reviewed: 14 August 2022

    5.0
    Acceptable for an overnight stay whilst in the area for work.
    • Business trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night

    The hotel could have been better with a few basics. There wasn't any soap or hand wash in the communal toilet/bathroom at the end of the corridor. There was no lamp on the bedside table. The window wasn't very good at keeping exterior noise out - the seagulls were terrible!

    The room was ok. It was clean enough, and of an adequate size. The bed was reasonable, but it was only a small 2ft6 single.

    Stayed in August 2022

  • Reviewed: 24 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It was very tired and worn out

    Location was good, Danny checked us in, allowed us in early, he was very nice

    Stayed in July 2022

  • Reviewed: 27 June 2022

    6.0
    We liked the room but we would have preferred to have been in a room that wasn't on the top floor.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Shower wasn't working, dirty towel lying in the toilet, sunk was dirty, no TV, too many stairs upto the room, loose plug, loose carpet on the stairs, room was freezing and bed looked like it hadn't been changed either.

    We liked where the guest house was located as it was easy to get to the train station.

    Stayed in June 2022

  • Reviewed: 17 June 2022

    5.0
    For one night it was ok
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No Spare pillow and No hot running water in sink or shower

    I was shown a new bathroom with shower as a shared bathroom, No hot water for showing .In bedroom there was a sink no cold running water hot tap ran but no hot water had to boil a kettle to wash . Bed was comfy but 2 pillows in one pillow case wasn’t comfortable

    Stayed in June 2022

  • Reviewed: 15 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Good location for town & transport

    Stayed in April 2022

  • Reviewed: 7 June 2022

    5.0
    Apart from the above our stay was fine and the owner was friendly but didn't live in the premises.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    There was no towel rail or a shelf in the toilet, there was two bath towels but no hand towels provided and the towels were not replaced the three days we were there. The outside of the building could be done up a bit too make it look nicer ie. The canopy should be taken down or replaced and the rotten wood at the side of the steps replaced as it makes the place look run down.

    Sadly there was no Breakfast

    Stayed in June 2022

  • Reviewed: 30 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Location wasn’t a “nice” area. No free parking provided

    Local to what we needed

    Stayed in May 2022

  • Reviewed: 1 May 2022

    6.0
    OK at £32, not worth full price.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night

    First impressions very poor - dilapidated steps and entrance, no bell just a sign to phone. Very tired inside, so that although it seemed clean it didn't look it. It's a cheap lodging for working men, definitely not for couples looking for a pretty B&B on holiday. No breakfast due to covid blah blah long after restirictions lifted - no mention of this when booking. Absurdly hot even with the windows open - must cost them a fortune. But no hot water at 10pm or 6:30am.

    Friendly, comfortable bed and linen, quiet. Good size single, not pokey. The guy running it couldn't have been nicer (informal). A short and pleasant walk into the nice town and riverside. Adjacent to the attractive station in a nice part of town.

    Stayed in April 2022

  • Reviewed: 16 March 2022

    6.0
    The host is really friendly and helpful.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Parking was a problem.

    It was walking distance to attractions And restaurants

    Stayed in March 2022

  • Reviewed: 3 November 2021

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night

    very expensive without breakfast

    no breakfast included for a big fee, poorly stocked rooms (tea, coffee etc)

    Stayed in October 2021

  • Reviewed: 30 October 2021

    6.0
    Better than expected .Would have liked coat hangers
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    no coat hangers in wardrobe

    good size room

    Stayed in September 2021

  • Reviewed: 20 October 2021

    4.0
    Very expensive for the quality of this room.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    toilet and tv were not working

    Well located

    Stayed in September 2021

  • Reviewed: 26 September 2021

    5.0
    Overpriced
    • Leisure trip
    • Group
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Ensuite would be better

    No breakfast

    Stayed in September 2021

Showing 1 – 25

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