Colnbrook Bypass, Hillingdon, UB7 0HJ, United Kingdom
#19 of 40 hotels in Hillingdon
Guests' ChoiceBased on 1942 hotel reviews
7.8Cleanliness
8.6
Comfort
8.7
Location
8.3
Facilities
8.1
Staff
8.4
Value for money
7.7
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 8, 2024
Vanessa
United KingdomExcellent location. Very courteous, friendly and helpful staff. Very smart room.
Stayed in June 2024
Reviewed: June 8, 2024
Dean
United KingdomBreakfast a letdown
Comfortable and Clean
Stayed in June 2024
Reviewed: June 8, 2024
Campbell
SpainBar prices! Plus the 12.5% tip which didn’t seem to be discretionary.
Friendliness of the staff.
Stayed in June 2024
Reviewed: June 7, 2024
Gordon
United States of AmericaService at the table
Ok I don't like Buffets.
Stayed in May 2024
Reviewed: June 5, 2024
Katie
United KingdomAs above
Good value for money for the room but food and drinks very expensive for quality you get.
Stayed in May 2024
Reviewed: June 3, 2024
Charles
GuernseyThe bar and food shut at 11pm which was too early for late arrivals , it is an airport hotel and should cater for arrivals at later hours
Very nice rooms
Stayed in June 2024
Reviewed: June 3, 2024
Sonia
United KingdomThat parking is chargeable!
Nearly everything!
Stayed in May 2024
Reviewed: June 3, 2024
Sam
United KingdomFrint desk lady very unfriendly and for the first time ever staying in a uk hotel was asked for my passport which she studied for quite some time like she was the police! Made me feel very uncomfortable. £15 to park in the car park which we arrived at 2130 and left at 0500 not even 12 hours absolute rip off. Won't stay at a Sherston again!
Clean and comfortable. Good temperature in the room and loved the shower.
Stayed in June 2024
Reviewed: June 1, 2024
Michael
CanadaNo tissues in the tissue box. Shower vertical positioner was broken. No hairdryer, took more that half an hour for housekeeping to provide one
The restaurant where we had a very good dinner
Stayed in May 2024
Reviewed: May 31, 2024
Sarbi
United States of AmericaFood was ridiculously priced . Portions were for children. Had to make multiple requests for daily complimentary tea, coffee and water supplies. Had no shower wash for 3 nights and room Was not that thoroughly cleaned .
Quietness. On the whole staff helpful . Gruchina was amazing . Always smiling engaging and interested in getting guest needs met .
Stayed in May 2024
Reviewed: May 29, 2024
Michael
United KingdomRoom - comfortable and clean
Stayed in May 2024
Reviewed: May 29, 2024
Grant
United States of AmericaNice facility and really good food
Stayed in May 2024
Reviewed: May 27, 2024
Denise
United States of AmericaThe next door guests were extremely LOUD and partying all night long, well into the early morning, like 5 am. So, it was difficult to sleep. The Hotel Hoppa Bus never showed up for the airport the next day. Highly advise using a taxi.
The room was clean and comfortable.
Stayed in May 2024
Reviewed: May 26, 2024
Patricia
CanadaRoom was very clean and updated. Bed was very comfortable. Staff helpful. Shuttle to airport very convenient.
Stayed in May 2024
Reviewed: May 23, 2024
Linda
CanadaNothing
The buffet breakfast had every possible food and beverage anyone could wish for. The hotel upgraded my room as the staff person T check in was new and taking extra time to check me in. Very good.
Stayed in May 2024
Reviewed: May 22, 2024
Roger
GermanyGreat location, good facilities and a nice in-house service to order a taxi to the airport.
Stayed in May 2024
Reviewed: May 20, 2024
Urvasi
United Kingdomlack of free shuttle to airport
great welcome at reception from front desk and manager. Prosecco on arrival. Large, comfy bed, clean bathroom. Fantastic bar serving food
Stayed in May 2024
Reviewed: May 20, 2024
Ira
United KingdomShuttle Busses every half hour
Fine for 1 night if going to the airport. The room was quiet and clean, the restaurant food was good but not cheap . Airport busses only go hourly , and the staff were ok by English standards.
Stayed in May 2024
Reviewed: May 18, 2024
Michael
United States of AmericaUnable to extend checkout time by an hour.
The room was clean and comfortable;
Stayed in May 2024
Reviewed: May 15, 2024
Damir
CroatiaNothing
Location and staff
Stayed in May 2024
Reviewed: May 15, 2024
Janet
United KingdomSEE ABOVE
Hotel good. But location was so difficult to get to. It took us just under 2 hours to get to the hotel. Taxi rank horrendous queues and do not think the driver would have been happy with such a short drive. We waited over 110 minutes for a Hoppa bus. What a dreadful service that now is. There were so many people waiting for the buses, no one to assist, then if a bus did come mayhem getting on as no one had a ticket. When queried as to why only one bus in 2 hours the driver said he had been there one hour earlier, which was a blatant untruth. Will not use the hotel again because of the time it takes to access.
Stayed in May 2024
Reviewed: May 11, 2024
Julia
United KingdomShower curtain. Selection of teas not very good
Very clean and quiet room. Nice products in bathroom.
Stayed in April 2024
Reviewed: May 10, 2024
Demelza
AustraliaUnfortunately unlike the bar staff the concierge staff weren’t as pleasant and felt as though we were impeding on there day when we approached the counter.
The property was very comfortable and was conveniently located to get to the airport. The staff at the cast iron bar & grill for dinner were lovely and the staff on the breakfast buffet and bar were also lovely. The room was comfortable and had all amenities needed.
Stayed in May 2024
Reviewed: May 9, 2024
William
United KingdomIt was a £23 taxi fare from Heathrow despite being described as an airport hotel. The Hoppa bus seems to be one an hour or less and we had just missed it.
Clean upmarket hotel
Stayed in May 2024
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