Reviews of Mercure Lille Centre Grand Place
2 Boulevard Carnot, Lille Centre Ville, 59000 Lille, France
#35 of 55 hotels in Lille
Guests' ChoiceReview Score
Based on 166 hotel reviews
7.8Score breakdown
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Cleanliness
8.2
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Comfort
8.3
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Location
9.5
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Facilities
7.6
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Staff
8.9
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Value for money
7.5
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Free Wifi
8.4
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Reviewed: June 6, 2024
Elvin
United Kingdom2 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bathroom was a bit tired and breakfast was not up to standard
Location was spot on
Stayed in June 2024
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Reviewed: May 17, 2024
Shirley
United Kingdom9 Reviews7.0“Overall we had a very good stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Air conditioning didn't work in room, very hot but if you open the balcony doors it was very noisy until after 1 am
Great location and good breakfast
Stayed in May 2024
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Reviewed: April 30, 2024
Michael
United Kingdom4 Reviews9.0“An enjoyable stay at this hotel and good value for money”- • Leisure trip
- • Couple
- • Standard Room with Two Single Beds
- • Stayed 4 nights
A mat in the shower as the floor was very slippy
Very central location with a clean and tidy room well serviced and an adequate breakfast
Stayed in April 2024
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Reviewed: April 22, 2024
Alina
Belgium8 Reviews2 helpful votes9.0“great location and great hotel”- • Leisure trip
- • Family with young children
- • Standard Room with Two Single Beds
- • Stayed 1 night
Great location and great hotel. Nice old building with all facilities and confort. Very good breakfast and very kind staff the place to be in Lille!
Stayed in April 2024
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Reviewed: April 18, 2024
Michael
United Kingdom6 Reviews8.0“Great hotel, lovely staff, shame about some of the other guests!”- • Leisure trip
- • Family with young children
- • Junior Suite with Sofa Bed
- • Stayed 2 nights
Unfortunately the weekend we stayed there was a rugby club visiting from the UK. Our nights were disturbed on both occasions, but not as much as for other residents or staff. The staff were extremely apologetic and clearly upset by their experience. We felt sorry for them.
The location was very good - central and handy for all the amenities and walking around the City Centre. It was Easter weekend and the staff had an Easter Egg hunt for all children staying in the hotel - this was very thoughtful and our son enjoyed it very much!
Stayed in April 2024
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Reviewed: March 22, 2024
Hennigan
Israel1 review9.0Wonderful- • Business trip
- • Group
- • Standard Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
Breakfast was a little basic. The location was perfect, in the city centre.
Stayed in March 2024
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Reviewed: March 14, 2024
Denise
United Kingdom1 review8.0Very Good- • Business trip
- • Solo traveler
- • Privilege Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very convenient and clean
Stayed in March 2024
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Reviewed: March 12, 2024
Steve
United Kingdom27 Reviews7 helpful votes8.0“Nice hotel good location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
very small room and bathroom, not what I reserved. Hotel was very busy. Promised upgrade for next 3 days. Changed rooms following day...
location, staff,
Stayed in February 2024
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Reviewed: March 11, 2024
Carole
United Kingdom19 Reviews8.0Very Good- • Leisure trip
- • Group
- • Standard Room with Two Single Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The bar wasn't open
Stayed in March 2024
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Reviewed: March 4, 2024
Michael
United Kingdom5 Reviews8.0“Very nice”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No shower cap
Location And the staff were nice and helpful
Stayed in March 2024
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Reviewed: March 3, 2024
Keith
United Kingdom15 Reviews1 helpful vote9.0“Great hotel in a fantastic location”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
It is starting to look a little tired in places but this did not affect our stay
The location was amazing
Stayed in March 2024
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Reviewed: February 24, 2024
Veronika
United Kingdom13 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Fantastic location
Stayed in February 2024
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Reviewed: December 10, 2023
Agata
United Kingdom2 Reviews4 helpful votes7.0Good- • Leisure trip
- • Travelers with friends
- • Privilege Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
My friends perscription tablets have been thrown away, we haven't received an update regarding the matter, the door was left open after the cleaner and we had no warm water on our last day of stay, the staff just told us that if we didn't like it then we should switch the hotels, but of course it was our last night there anyways.
Room was nice and clean, great location of hotel, lose to everything and really nice working area downstairs! Overall really satisfied with the quality of the room.
Stayed in November 2023
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Reviewed: November 30, 2023
Donna
United Kingdom3 Reviews1 helpful vote9.0“Lovely hotel in a fantastic location.”- • Leisure trip
- • Group
- • Junior Suite with Sofa Bed
- • Stayed 2 nights
We liked everything.
Location of the hotel is fantastic and very convenient with just a short walk to the main square/shops. The hotel is in a beautiful old building in keeping with the area, which we liked. We had one standard twin room and one junior suite. Both rooms were spacious with comfy beds, plenty of storage, lovely bathroom and gorgeous views. We liked that the hotel was so clean and quiet. The buffet breakfast was varied and delicious. It can get busy at the buffet breakfast but dishes were replenished frequently. All in all a lovely hotel that we would not hesitate to stay at again and would recommend to others.
Stayed in November 2023
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Reviewed: November 14, 2023
Ian
United Kingdom126 Reviews10 helpful votes8.0“Ticked the boxes for a short trip to Lille”- • Leisure trip
- • Family with young children
- • Privilege Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There was a strange smell in reception that requires attention but we would certainly use the hotel ag
Good room - free upgrade - with very comfortable bed and also good shower
Stayed in November 2023
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Reviewed: October 24, 2023
Douglas
United Kingdom50 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Room with Two Single Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Great location for Grand Place, short walk from Lille Europe and Gare Flandres. Very helpful staff
Stayed in October 2023
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Reviewed: October 20, 2023
Fergus
Ireland2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Room with Two Single Beds
- • Stayed 2 nights
Not much happening in the bar or restaurant to tempt us
Location was excellent, minutes walk from the Grande Place and minutes walk from the train station
Stayed in October 2023
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Reviewed: October 1, 2023
Brian
United Kingdom3 Reviews8.0“Very enjoyable stay. Great location to enjoy the antique festival. Lovely friendly staff. Would be very happy to stay th”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Very few electrical points and no mini bar. These were not really important aspects of the room..
Lovely old building in the centre of Lille. Clean and well maintained.
Stayed in September 2023
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Reviewed: September 10, 2023
Sheldon
France17 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Air conditioner was not working well
Location
Stayed in September 2023
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Reviewed: September 5, 2023
Neil
United Kingdom28 Reviews1 helpful vote9.0“Great hotel, ideally located”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Room was looking a little tired, esp the wrought iron railings on the juliette balcony.
Breakfast was delicious & in a lovely setting. Lots of choice, lots of fruits, meats etc.
Stayed in September 2023
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Reviewed: September 1, 2023
Barbara
United Kingdom10 Reviews8.0“Excellent location and helpful staff.would certainly return”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
We had a room with a communicating door which we dislike. Past experiences have deterred us from this arrangement. We were moved to room 209 as nothing else available on the Friday. I was shocked that a 4 star hotel would have such a room. We were moved to an acceptable room for the Saturday and Sunday
Breakfast was average. Personally I dislike the use of coffee capsules in hotels which are committed to recycling. Proper cups / mugs preferred to glass cups
Stayed in August 2023
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Reviewed: August 13, 2023
Rebecca
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Very loud room (banging until about 3 AM, could never figure out what it was).
Breakfast, AC, large room, nice shower
Stayed in July 2023
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Reviewed: August 7, 2023
Ellis
United Kingdom23 Reviews8.0“Second Visit - All As Expected”- • Leisure trip
- • Family with young children
- • Standard Room with Two Single Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing. All was good (we are a return visitor)
Room had a great view! As a corner room the bathroom was quite large too. Fridge!! Staff friendly, breakfast more than adequate.
Stayed in August 2023
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Reviewed: August 2, 2023
Josiane
Netherlands4 Reviews9.0“Very pleasant stay”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
Everything was fine
I like the location and the professional attitude of the staff very friendly.
Stayed in August 2023
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