6, Grand Rue, Intra Muros, 35400 Saint Malo, France
#18 of 68 hotels in Saint Malo
Guests' ChoiceBased on 365 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.6
Staff
9.3
Value for money
8.2
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 5, 2024
Allison
United States of AmericaGreat location and amazing staff!
Stayed in May 2024
Reviewed: June 4, 2024
Manmindar
SingaporeNothing
Great location. Quiet. Comfortable room.
Stayed in June 2024
Reviewed: June 3, 2024
Peter
United KingdomThe breakfast was nothing special.
I am walking disabled and was impressed by the facilities in the disabled room. Presumably there is just one such room at the hotel, and it is stuck at the back a bit, but is well-equipped. The hotel itself was in the perfect location, with a creperie exactly opposite, plus a wealth of other restaurants within a few hundred yards. The staff were helpful, when I asked them to order a taxi for me.
Stayed in June 2024
Reviewed: June 1, 2024
Pam
United KingdomNothing could have been better.
The hotel was lovely with friendly and helpful staff. Excellent location.
Stayed in May 2024
Reviewed: May 31, 2024
Carol
United KingdomRoom quite small but comfortable
Clean great location Staff lovely and friendly. Great breakfast
Stayed in May 2024
Reviewed: May 13, 2024
Hayley
United KingdomNothing
Location is amazing and having parking inside intra-muros under the hotel is so convenient! We will definitely stay here again. Also a lot of reviews are complaining about the parking being tight but it is going to be tight in such a location, and with my quite large car I found it much easier then I had expected. Staff couldn't do enough to help us, very nice We didn't have time for breakfast but next time!
Stayed in May 2024
Reviewed: May 13, 2024
Elisabeth
United States of AmericaAmazing location, right in the center of town, this hotel is a lovely quiet place to get away. The staff was friendly and helpful. We would stay here again!
Stayed in May 2024
Reviewed: May 13, 2024
Stephen
United States of AmericaNice short walk to the town center and chateau
Stayed in April 2024
Reviewed: May 12, 2024
Alyson
United KingdomHighly recommend, have stayed here before. Very helpful staff, well versed in English which made communicating very easy. We were also blessed to secure our luggage prior to the room being ready, really handy.Also garage parked my large Volvo XC90 for duration of stay. Breakfast ws nice nd relaxed with plenty of choice.
Stayed in April 2024
Reviewed: May 8, 2024
Paul
United KingdomParking for a bigger vehicle (ours was tall) is tricky in St Malo. Although the hotel does have some parking for regular sized cars.
Very easy friendly check in, great location. Comfy rooms for a short stay. 2nd time here and will come back.
Stayed in May 2024
Reviewed: May 6, 2024
Jayne
United KingdomRoom layout
Good location, very helpful staff, rooms very comfortable
Stayed in May 2024
Reviewed: May 5, 2024
Paul
United States of AmericaIt was spectacular! The staff graciously spoke English and helped with all our needs. The room was luxurious and clean. The location was in the middle of one of the best shopping districts. Will return.
Stayed in May 2024
Reviewed: May 2, 2024
Barry
South AfricaI was required to pay an extra charge for a triple room, supposedly for cleaning, whereas I booked and paid for a triple room via Booking.com. I was not happy about this extra charge as I had already paid the advertised rate for the room in question. While the extra charge was not excessive the issue left a bad impression.
The hotel is extremely well located and comfortable. Provides a very good breakfast. Staff are very accommodating
Stayed in April 2024
Reviewed: April 9, 2024
Emma
JerseyReceptionist was very friendly and helpful
Stayed in April 2024
Reviewed: April 5, 2024
Andrew
United KingdomBasic flatscreen tv
Great location, very friendly and helpful staff
Stayed in April 2024
Reviewed: April 5, 2024
Jesus
United KingdomAmazing location Super friendly staff Quiet
Stayed in April 2024
Reviewed: April 4, 2024
Maria
United States of AmericaNothing
Excellent location. Great staff and service. Comfortable rooms.
Stayed in March 2024
Reviewed: December 31, 2023
Mark
FranceThere is a car park beneath the hotel but access in and out is very tight for a large car. We managed, just.
Great location within the walls of St Malo, local shops and restaurants. Good easy access to Brittany Ferries. Nice traditional style hotel. Very nice staff. Good breakfast.
Stayed in December 2023
Reviewed: December 29, 2023
Hutten
NetherlandsLocation is nice and central. They accomodate our dog with a bench and bowls.! Room and facilities were perfect..luxeurious.
Stayed in December 2023
Reviewed: December 27, 2023
Sarah
GuernseyThe location is excellent. Rooms really comfortable. Shower was good. Also had a lift to a garage where we had secure parking for the night
Stayed in December 2023
Reviewed: December 3, 2023
Claudia
United KingdomLocation was great, room clean and comfortable.
Stayed in September 2023
Reviewed: November 26, 2023
Matis
FrancePerfect stay
Stayed in November 2023
Reviewed: November 26, 2023
Alexander
United Arab EmiratesThe room looks dated.
Excellent location.
Stayed in November 2023
Reviewed: October 28, 2023
Elettra
United KingdomThe location of the hotel is really good intra muros Saint Malo right in the historical centre.
Stayed in October 2023
İzmir, Turkey
Mantova, Italy
Windsor Locks, USA
Arzl im Pitztal, Austria
Cáceres, Spain
Coimbatore, India
Fátaga, Spain
North Truro, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content