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Reviews of Hotel Windsor This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Von-Werth-Str. 36-38, Altstadt-Nord, 50670 Cologne, Germany

#164 of 238 hotels in Cologne

Guests' Choice

Review Score

Based on 336 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    9.0

  • Value for money

    7.8

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 26, 2024

    6.0
    Pictures were a bit misleading. Did the work, but poor value for money.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room in -1 floor. Very humid and noisy. WiFi was not working down there.

    Very friendly and professional staff members, good position.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    9.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect for a day stay

    Stayed in May 2024

  • Reviewed: May 19, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast wass good, but during three days, by the time we wanted to have breakfast, the croissants and some other foods had finished and the hotel blamed a group of tourists instead of trying to replace the missing food. One day ist ok, but three...

    Our room had a window to the street. But the street was not very bist and the windows were good, so there was no noise. The location was very good.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Wifi not everywhere available

    Very friendly staff

    Stayed in May 2024

  • Reviewed: May 15, 2024

    6.0
    Not what I expected
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One day I couldn’t shower because there wasn’t hot water. It was incredible never happened to me ever in a hotel!! There wasn’t vegan options in the breakfast (not even milk that in the most cheap hotel, they have). Same with toilets, always in the breakfast area are toilets and in here it was like a small one between 2 rooms that looked more like the bathroom for the personal. The sheets in the bed smell like OLD, it was kind of disgusting sleep there. One of the people in charge of the breakfast didn’t speak english… and a big list of things… I pay for good service and I couldn’t even shower one day of my stay. Amazing.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    7.0
    Not bad
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hot water wasn't work

    Breakfast Ok but, There wasn't hot water, the receptionist excuse: today national holiday, we can't do anything, but when I hear other customer I understood the problem started 1 day before, they had to take care before customer complain,

    Stayed in May 2024

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No airco and the there was a lot of dust under the beds

    Friendly staff and good beds

    Stayed in May 2024

  • Reviewed: April 10, 2024

    9.0
    Calm and quiet place, would stay there next time in Cologne
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is no slippers what surprised, also no shampoo, just shower gel on a box in a wall

    Great location, really calm and quiet. Comfortable bed. We arrived in a middle of a night and have no problems with check-in. Tasty and varied breakfast

    Stayed in April 2024

  • Reviewed: March 1, 2024

    8.0
    Good rest
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Can improve room cleaning.

    Very kind staff and really spacious and comfortable family room with good mattresses and pillows, location is near cathedral.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    7.0
    It was Ok
    • Leisure trip
    • Travelers with friends
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The accomodation is a bit old. The heating system did not work

    The location was ok. The staff was helpful

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Nice place to stay for that price.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The noise isolation in the rooms is not very good but it is ok. Everything inside is retro from 1960s, but possibly this can be considered as a plus as well.

    Location is good, there is a parking possibility in the nearby garage. This is a great price for this location. There are nice cafes and restaurants for breakfasts and for dinners.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Nice little hotel
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    My friends and I stayed in this hotel for one night. The staff is very polite. There is a double bed, a table and chairs, two bedside tables and a wardrobe in the room. The bed and towels were clean. We had a comfortable rest in this hotel. Thank you very much

    Stayed in February 2024

  • Reviewed: February 14, 2024

    7.0
    great location, friendly staff, hotel is old
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    dirty rooms and surfaces. bedside table had stains on it. the walls are so thin you can hear guests talk and come in

    close to the city, friendly staff, comfortable bed

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and staff was very good and cooperative

    Stayed in January 2024

  • Reviewed: January 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 3 nights

    Very dark in side room as well in hotel

    Room was ok, and staff was very helpful

    Stayed in January 2024

  • Reviewed: December 25, 2023

    8.0
    Warm and clean rooms with good breakfast
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Nice location, 15 minutes walk to the Cathedral. Good breakfast with options of hot milk, hot boiled egg, meat etc. Kettle was provided on request. Clean and hot rooms.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    9.0
    I recommend!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Very clean, friendly staff, parking, great location, 1 km walking to the Dom.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    It was a short and sweet stay!
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The night manager couldn’t give more blankets

    Cleanliness, reachability

    Stayed in December 2023

  • Reviewed: December 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very good location, 10 min walk to Dome, HBf, shopping

    Stayed in December 2023

  • Reviewed: December 3, 2023

    9.0
    We Stayed in the family room. It was quite big. It takes 15 minutes to Walk to the centre. The heating system works well
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit old

    Location Clean bed Hot room

    Stayed in December 2023

  • Reviewed: November 21, 2023

    8.0
    Good value for money
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    For one night no complaining.

    The location is so convenient! Really good value for money. The staff is good and they even gave me an upgrade for my room. :) Clean and cozy room, big bathroom.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was just average, it will not become my favorite place

    Clean

    Stayed in November 2023

  • Reviewed: October 28, 2023

    7.0
    With a mate on short cultural trip. A good base for train to Berlin, just book train 3+ days before.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Had to pay 12 Euros per night for parking. No kettle in room. Limited TV channels and only one in English. Didn't bother us, but be aware if that's important to you.

    Location brilliant. Room small, but clean. Shower and toilet clean, but very tight on space. All of the staff were friendly and happy to speak English. Bed comfortable Breakfast smelt good, but didn't try it.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    There is nothing I could really complain about, except maybe the price. There is an elevator, but sometimes you need to walk up or down the stairway to get to your room (although that was not an issue for us).

    Quite a nice hotel. The staff was very friendly and allowed us to leave the car parked at the garage after we checked out. The railway station is in 20 minutes walking.

    Stayed in October 2023

Showing 1 - 25

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