Gabriele-Tergit-Promenade 19, Mitte, 10963 Berlin, Germany
#207 of 523 hotels in Berlin
Guests' ChoiceBased on 2122 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
9.2
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 1 June 2024
Janet
United KingdomCoffee was horrible.
Friendly and helpful reception. Comfortable beds. Very good shower. Near a very good Italian restaurant a short walk away. Good breakfast choice. Taxis outside if needed and metro very nearby.
Stayed in June 2024
Reviewed: 1 June 2024
Leila
GermanyThe sink in the bathroom was clogged
Staff were nice and helpful
Stayed in May 2024
Reviewed: 1 June 2024
Dawn
United KingdomDid not have the room we booked available
Location
Stayed in May 2024
Reviewed: 29 May 2024
Diana
SingaporeCentralised aircon makes it hard to control the temperature in the room
Location just a min away from the U Bahn
Stayed in May 2024
Reviewed: 28 May 2024
Marion
FranceLacking some amenities in the bathroom
Great location, spacious rooms. Staff was helpful when we asked for a fan (it was quite warm and the AC was not on). There are taxis at almost anytime waiting outside
Stayed in May 2024
Reviewed: 26 May 2024
Amrik
GermanyDont have room Service.
Stayed in May 2024
Reviewed: 25 May 2024
Pariya
IranMore stuff were needed in bathroom like soap and maybe toothpaste and ...
Everything specially the location were absolutely great. A really nice room on top floor with a beautiful view. The staff were kind too.
Stayed in May 2024
Reviewed: 24 May 2024
Orsa
TurkeyNo negative comment except long que to rister- mayve online slf-check in kioks
Room big enough and smaryly designed
Stayed in May 2024
Reviewed: 24 May 2024
Barbara
PolandBreakfast can be a bit hectic. No one directing the tragic.
The location is nice very close to metro station and potsdamer platz. The rooms are quiet, and the junior suite upgrade is worth it if it’s on special offer. The breakfast is very good, varied with a lot of options for people with dietary restrictions
Stayed in May 2024
Reviewed: 23 May 2024
Susan
United KingdomWe thought the breakfast was quite expensive. The chair in the room was very uncomfortable, I think maybe it was the modern design also there were no cupboards as such. We couldn't get WIFI in the room at all which was very annoying, we had to go down the hallway towards the lifts to get a signal.
The location was excellent, the staff were very friendly. We had a few issues but it was sorted out very quickly. The bathroom was spacious as was the room.
Stayed in May 2024
Reviewed: 19 May 2024
John
GermanyI wish they could provide coffee
The room was spacious and good location.
Stayed in May 2024
Reviewed: 18 May 2024
Vicky
United KingdomDid not like climbing into bath for shower
Location excellent. Walking distance to many attractions food shops and coffee shop
Stayed in May 2024
Reviewed: 17 May 2024
Maciej
PolandVery heavy door shut mechanism
All good
Stayed in May 2024
Reviewed: 17 May 2024
Rodrigo
AustriaThe Hotel is too big for the number of elevators. At breakfast time, the waiting time to get into the elevator was very long. We decided to take the stairs because the 3 times the elevator reached our floor it was already full of people. And during the waiting time, more and more guests arrived at the elevator hall.
The reception staff were very friendly. The room was large and comfortable. The TV messaging system was interesting. The tap water quality was also great, you can drink tap water because they have their own filtration system.
Stayed in May 2024
Reviewed: 16 May 2024
Rachel
NetherlandsNoise in the evening and night. People arriving late and walking loudly past our room.
Nice room, bath, clean.
Stayed in May 2024
Reviewed: 15 May 2024
Alexandra
Portugalparking in the garage was not easy, no space, reserved places, not working payment machines...parking on the road was easier maybe also due to it being free on Sunday the check in was not a nice experience, a very long queue at 15:00 a ventilation in the bathroom would have been nice and the picture light is great but lights up the whole room at night... its a big hotel and sometimes feels a little like a youth hostel
the rooms for three are big enough - I liked that the extra bed was a bed not a sofa bed, breakfast was very nice, although not cheap, windows were nice and big, bathroom mirror with anti fog was great, also non slip in the bathtub everything is quite easy, the location is great and the value for money for us 3 was good
Stayed in May 2024
Reviewed: 14 May 2024
Basit
United KingdomThey dont have the facility of smart tv. Very strange, i had to watch netflix series but they have the very old LG tv, even those type of tv’s are the insult of these type of hetels n locations. They must write it down that they dint have the facility of tv. Spent Very boring time in the room.
Location
Stayed in May 2024
Reviewed: 7 May 2024
Antonina
GermanyI like this hotel. It was comfortable and nice. Breakfast was delicious 👍
Stayed in May 2024
Reviewed: 7 May 2024
Katarina
SerbiaYou don’t get the disposable slippers, so make sure to bring your own slippers
Good location, the rooms are nice and clean, good value for the money
Stayed in May 2024
Reviewed: 6 May 2024
Magdalena
United KingdomLittle bit dusty and shower did not take water as quickly as it should be
Larg rooms, great location
Stayed in May 2024
Reviewed: 5 May 2024
Juliette
United KingdomSome reception staff not particularly friendly (but others were great!)
Clean comfortable room. Good breakfast
Stayed in April 2024
Reviewed: 2 May 2024
Andrew
United KingdomThe room could have had an option of more firm pillows being available. It is a shame that there is not an evening restaurant in the hotel, just the bar with snacks.
The staff were very friendly and attentive and able to help with any queries that I had during my stay. On an early arrival, we were able to be accommodated with an early check in to our rooms. The hotel and facilities were very clean. Sustainability features were in practice. The breakfast was brilliant, offering an amazing selection of choices. The terrace bar was a nice place to relax in the evening. The location is great, only 5 minute walk from Potsdamer Platz for food choices and good public transport links. Central Berlin is not far to walk to tourist locations. Bathroom and facilities were all in good working order. The bed and room was nice and comfortable.
Stayed in May 2024
Reviewed: 30 April 2024
Irene
IrelandCould have served food in the evening
Breakfast was delicious
Stayed in April 2024
Reviewed: 30 April 2024
Maroof
Pakistanlobby a bit dry No late check out facility was available Can get quite busy as it’s a conference hotel
Location was right next door to metro !! Room was good size and well designed Check in and out was very easy
Stayed in April 2024
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