- City view
- Free WiFi
- Terrace
- Air conditioning
- Private bathroom
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
- Luggage storage
About this property
Pullman Zamzam Madina is a five-star hotel offering 835 rooms and suites, adjacent to Al-Masjid an-Nabawi and close to the Al Salam Gate. Its prime location provides direct access to the Prophet’s Mosque, making it an ideal choice for guests seeking comfort and convenience during their spiritual journey. Designed as a retreat for pilgrims and visitors, the hotel combines Islamic architectural elements and traditional Arabian decor . Many rooms feature views of the Haram, the Green Dome, or Mount Uhud, providing a meaningful connection to the surroundings. Guests can enjoy a variety of culinary options across six venues: Azalia, Acacia, Al Mandara, Horizon, the Atrium Lobby Café, and the Crew Lounge. Each serves a selection of international and Middle Eastern cuisine, designed to cater to a wide range of preferences. Facilities at Pullman Zamzam Madina include meeting rooms, concierge services, and accessible accommodation options. Guests are welcomed by a multilingual team and benefit from services tailored to both spiritual and modern needs. Whether visiting for Umrah, Hajj, or a personal retreat, the hotel offers a peaceful setting supported by thoughtful design and essential amenities.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Private parking
- Family rooms
- Free WiFi
- 3 restaurants
- Non-smoking rooms
- Facilities for disabled guests
- Room service
- 24-hour front desk
- Lift
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds and 1 extra-large double bed | ||
3 single beds | ||
2 single beds and 1 extra-large double bed | ||
4 single beds | ||
3 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds | ||
2 single beds | ||
2 single beds | ||
1 extra-large double bed | ||
1 single bed | ||
Bedroom 1 2 single beds Bedroom 2 1 large double bed Bedroom 3 1 double bed |
Sustainability
Green Globe Certification
Guest reviews
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Guests who stayed here loved
- Ahmad
United Arab Emirates“I like the receptionist that checked me In, can’t remember his name but he was very nice and gave me a good room.” - Mkaijaz United Arab Emirates“This is our 3rd time stayed in same hotel. The location is right next to haram. Check in was quick. Size of room was decent. Room has all the facitilites. Buffet breakfast was very good”
- Jasmine United Arab Emirates“I stay here regularly and I love that they actioned the feedback I gave in my last stay, lots more healthy options at breakfast and the toxic air fresheners in the lifts have disappeared which is great”
- Mudasir
United Kingdom“Great food, accommodation was clean and comfortable” 
Ayub United Kingdom“We paid for half board and it was value for money. Room was bigger than the other quad room we booked in Makkah with another hotel. Very close to salaam gate and jannatul baqi. Also very close to the men's section of masjid Nabawi.”- Nadeem United Kingdom“Very good location for the Haram. Breakfast was very good.”
- Mahad United Kingdom“Breathtaking panoramic view of masjid An Nabawi the rooms are big and spacious the stuffs very welcoming.”
- Runa United Kingdom“Rooms were spacious,clean and to my surprise they had sink and microwave in the room.”
Hafsa United Arab Emirates“We got the room with the panoramic view and it was the best decision made, it was incredible. Staying at Pullman made the experience even more exceptional and the staff were extremely helpful and friendly.”- Zed United Kingdom“We had a wonderful stay at Pullman Zamzam Hotel in Madinah. Everything was excellent from start to finish. The housekeeping staff were efficient, polite, and always ready to help. Breakfast and dinner were both amazing – a huge selection of...”
Hotel surroundings
Restaurants
- The Horizon
- CuisineMediterranean • Asian • International
- AmbianceModern
- Accacia
- CuisineAsian • International
- AmbianceFamily friendly • Traditional • Modern
- El Mandara
- CuisineMediterranean • International
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that during the holy month of Ramadan morning Breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. \
- For adding extra meal Iftar meal supplement will be 250 SAR per meal per person
- Suhoor meal supplement will be 180 SAR per meal per person.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
License number: 10001808
