There are 2 Tokyu Stay properties in Shibuya area. Please check the property name and address before arrival.

The full amount of the reservation must be paid at check-in.

Early check in before 15:00 and late check out after 11:00 is available at a surcharge. Please contact the property for more details.

For guests staying 6 nights or less, cleaning is upon request only and it will be a simple cleaning (only exchanging towels and collecting trash).

For guests staying 7 nights or more, in addition to a simple cleaning, a full room cleaning will be conducted once a week (bed-making and floor cleaning services included). Extra room cleaning can be arranged with fees upon request.

Please note that the hotel will be undergoing power outage work on the following dates/times: November 27, 2023/12:00-14:00.

During this period, all electronic devices such as air conditioners, telephones, lighting, televisions, computers, refrigerators, hot water supplies, washing machines, elevators will be unavailable, so please be aware of the following points.

- The elevator will be closed, so please avoid using it during the above hours or use the internal stairs.

- Please do not store frozen foods or foods that are likely to spoil in the refrigerator.

- We will be conducting an insulation measurement, so please unplug precision electrical appliances such as computers and chargers before heading out.