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About this property

Reliable info:
Guests say the description and photos for this property are accurate.

Set amongst tropical gardens with an outdoor swimming pool, 2 hot spa pools and a sauna, Club Tropical Resort - Official Onsite Reception & Check In offers apartment accommodation with kitchenette and private balcony. All rooms have views of the landscaped water gardens, Great Barrier Reef or the mountains of the Mossman Gorge. Air conditioning, ceiling fans and heating are also provided. Each room at Club Tropical Port Douglas features including a large flat-screen "Each room at Club Tropical Port Douglas fitted with a Chromecast using our in room Wifi, so guest can enjoy all their usual streaming services eg Netflix, Foxtel, Stan etc. We recommend guest have downloaded the app to thier phone or tablet for any service they are subscribed to and log in to their account so that they can simply cast from your device to our screen. - add on city / street view in the room view descriptions Guests have access to laundry facilities and free secure undercover car parking. The tour desk can arrange car hire, airport transfers and tours of the Great Barrier Reef. Located in the heart of Port Douglas, Club Tropical Resort - Official Onsite Reception & Check In is 150 metres from Marina Mirage Port Douglas and 500 metres from Four Mile Beach.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Port Douglas, this property has an excellent location score of 9.7

    • Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 double bed
1 large double bed
Bedroom
1 large double bed
Living room
2 sofa beds
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
2 large double beds
2 large double beds
1 double bed
1 large double bed
1 single bed
and
1 double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
1 single bed
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Richard
    Australia Australia
    Super location, friendly and efficient staff. Public areas are tired for the price paid, but I did stay on a weekend during peak season.
  • Aira
    Australia Australia
    Everything we needed and more. Beautiful spacious rooms. Staff were so considerate. Loved pool and sauna and so accessible
  • Gena
    Australia Australia
    Convenience, large room, full kitchen, comfortable beds, clean, pool, car park, value for money, lovely and helpful staff.
  • Julie
    Australia Australia
    Very comfortable. Pity no lift to 3rd floor only 2nd. Staff were fabulous and welcoming. Great location.
  • Mel
    Australia Australia
    Great location for our 4 night stay. Exceptional customer service. Great size room.
  • Kirryn
    Australia Australia
    Excellent location Undercover secure parking Everything in walking distance Coles and Kmart hub are a 3 minute walk Friendly staff
  • Lisa
    Australia Australia
    Staff were lovely. Very kind, helpful and accommodating. The location was absolutely fantastic and the underground parking very convenient.
  • Judd
    Australia Australia
    Had a great weekend stay at Club Tropical Resort, the location was wonderful being in the middle of the town’s restaurant and bar precinct. Room was well serviced, with a lovely balcony. Receptionist Gisela was super helpful, very friendly and...
  • Amellia
    Australia Australia
    Loved the location.. very central and amazing views of the shore, marina and my favourite little white chapel… great sunsets from our balcony! Loved the staff and their willingness to always go above and beyond, Gisela was amazing and super...
  • Camila
    Australia Australia
    The view from the room and the location of the resort.

Managed by Club Tropical Resort

Company review score: 9.3Based on 469 reviews from 4 properties
4 managed properties

Company information

All of our apartments are individually owned and furnished.

Property information

Perfectly positioned at the corner of Macrossan St and Wharf St, Club Tropical Resort is within easy walking distance to the vibrant Port Douglas Township which is home to many award winning restaurants, boutique shops and the iconic Sunday Markets. A short 5 minute stroll to the Marina or Four Mile Beach. Each studio and apartment boasts a spacious open plan sitting area with desk/workspace and al fresco dining area on your private balcony or terrace. All studios and apartments offer a self-contained kitchenette with microwave, stove top and refrigerator and we provide a welcome “starter pack” of amenities for your comfort including tea, coffee, milk and bathroom amenities. Bedding configuration is standard in all studios & apartments and specific requests will be subject to availability. Our rates include a mid-stay service for bookings of 8 or more nights. Please note we have lift access to our accommodation floors, however, please be aware that some rooms are accessed via additional stairs.

Neighbourhood information

Our knowledgeable Reception/Tour Desk staff are happy to discuss your requirements to ensure you experience the best that the region has to offer when planning day trips or exploring Port Douglas and surrounds. We recommend pre booking airport transfers to avoid lengthy delays on arrival at Cairns Airport. These can be booked through reception providing at least 72 hours’ notice prior to arrival to allow us to confirm with the transfer company all necessary details.

Language spoken

English

Property surroundings

House rules

Club Tropical Resort - Official Onsite Reception & Check In takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 05:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 40 per child, per night
Cot upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 40 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
American ExpressVisaMastercardEftpos Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

If you expect to arrive outside reception opening hours, please inform Club Tropical Resort in advance, using the contact details found on the booking confirmation.

Please note that if you are paying by cash, this property requires a AUD $200 pre-authorisation upon check in to cover any incidental charges. You will also be required to present valid photo ID.

Please note that there is a 1.5% charge when you pay with a Visa/Mastercard credit card or by EFTPOS.

Please note that there is a 3.5% charge when you pay with an American Express credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Club Tropical Resort - Official Onsite Reception & Check In in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Club Tropical Resort - Official Onsite Reception & Check In