Please note that guests can check in until 20.00. Guests arriving later should contact the hotel in advance.

The property cannot accommodate children younger than 12 years old.

Terrace Lodge is smoke and scent free. Smoking, perfumes and fragrances are not allowed in the whole property.

Be aware that the area can be rainy during summer (DEC-MAR). February is usually the wettest month of the year. Sometimes, due to rain and landslides, some roads could be closed. If you are booking the accommodation for that period, consider the risk of not being able to reach Putre an Terrace Lodge. Terrace Lodge does not guarantee exceptions of policy for cancellations during that period.

LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をTerrace Lodgeに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

静かにしてほしい時間帯：21:00:00～08:00:00

新型コロナウイルス（COVID-19）の発生を受け、この宿泊施設では安全および衛生に関する追加の対策が行われています。