In accordance with national tax regulations, all Chilean citizens and foreigners residing in the country are required to pay an additional 19% VAT.

To be exempt from 19% VAT, foreign guests must pay the amount of the stay in USD and present a photocopy of the immigration card and passport. Guests paying in local currency will be charged this fee. In case of no-show at the establishment, the invoice will be issued in local currency and will include the VAT supplement.

* This VAT supplement is not included in the hotel rates and must be paid separately.

- It is considered cleaning at the end of the stay, does not include maid service. In case you need additional cleaning, it can be requested at an additional cost.

- Prohibited events, parties and annoying noises. Fine associated with non-compliance with this rule 250USD

- Forbidden to do late checkout without the consent of the host. Fine associated with non-compliance with this rule 100USD

- Forbidden to do early checkin without the consent of the host. Fine associated with non-compliance with this rule 100USD

- No smoking. Fine associated with non-compliance with this rule 150USD

- It is forbidden to enter pets. Associated fine 150 USD

- Forbidden to enter additional guests to those informed in the reservation. Fine of 50USD per night for additional guest to those informed.

- Prior to arrival you must complete an online check-in.

In this, names, passport number (ID card) of each guest and additionally the passport photo (ID card) of the main guest (guest who made the reservation) will be requested.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Apartment - Kennedy - Parque Arauco con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

Se pedirá un depósito por daños de US$150 a la llegada. Se efectuará en efectivo. Se te devolverá al hacer el check-out. El depósito se devolverá por completo en efectivo una vez revisado el alojamiento.