Stand 471 Squire Cummings Road, Victoria Falls, Zimbabwe
#17 of 41 hotels in Victoria Falls
Guests' ChoiceBased on 50 hotel reviews
9.1Cleanliness
9.2
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.5
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 18 August 2025
Klaus
GermanyWonderful location, walking Distanzen to the famous Boma restaurant. Great view on the Park from the Restaurants Nice pools.
Stayed in August 2025
Reviewed: 2 July 2025
Vierah
United StatesGreat amenities, great location, super staff
Stayed in June 2025
Reviewed: 25 May 2025
Lesley
AustraliaNothing to dislike
Great location, amazing food and the staff were great ..
Stayed in May 2025
Reviewed: 24 April 2025
Olivia
New ZealandNothing❤️
Everything! Beautiful house, great details, friendly welcoming and helpful staff, animals outside on the ground and trees, amenities, close proximity to BOMA, the falls and town - everything❤️
Stayed in April 2025
Reviewed: 9 April 2025
Rachel
United KingdomNothing
The location is just lovely with a gorgeous outlook. Lots of natural wildlife to spot. Service was impeccable and the added bonus was the swimming pool with its glorious views.
Stayed in April 2025
Reviewed: 14 February 2025
Godfrey
AustraliaFurniture needs updating. Needs sound proofing. Could hear guests in the adjacent apartment early morning or late at night.
Great location and concept of living in the wild. Loved the food and friendly staff.
Stayed in December 2024
Reviewed: 27 November 2024
Selina
United KingdomThe food could have been better to meet the standard of rest of the offering or ambiance.
The atmosphere was perferct and the view was magical to watch the animals coming to the waterhole. The toilet facilities were perfect and very clean. We are appreciated the friendly staff especially Nicole & Rosa. The Spa facilities are out of this world- perfect!! We lost our charging cable however, the staff had found it and returned it to us we really appreciated their care & kindness.
Stayed in November 2024
Reviewed: 17 October 2024
Elizabeth
AustraliaNothing
View over waterhole from the restaurant/ bar. Friendly helpful staff. Pool area.
Stayed in October 2024
Reviewed: 1 July 2024
Shelley
South AfricaNothing
Stunning location, beautifully appointed, lovely staff. World-class view!
Stayed in June 2024
Reviewed: 11 March 2024
Jha
IndiaNone
Amazing property Outstanding location
Stayed in March 2024
Reviewed: 19 February 2024
James
United StatesPools for my daughter were a bit undersized.
This property far exceeded my expectations. It was extremely comfortable, well appointed, and the staff was just terrific. We ate at the property for all three dinners and were consistently impressed by the chef and waitress staff. The boma show was delightful in its authenticity and gave us so much more exposure to Zimbabwe than I thought possible. Lots of little experiences will dot your stay and the rooms are immaculate.
Stayed in February 2024
Reviewed: 18 February 2024
Helena
Croatianothing
stunning views / location, attentive and forthcoming staff, beautiful and spacious villa, natural-looking pools, lots of activities available, vulture culture experience
Stayed in February 2024
Reviewed: 25 January 2024
Emma
New ZealandNothing, it was all great
Beautiful rooms, cleans and stylish. Amazing location and friendly and helpful staff. Saw so many animals at the waterhole. A magical stay.
Stayed in January 2024
Reviewed: 30 December 2023
Elena
United KingdomThe view, location, comfort
Stayed in December 2023
Reviewed: 21 December 2023
Eugene
United KingdomSpotted a bit of dust, inside a couple of the rooms in the harder to reach places. Sorting this very minor point will make this place even more exceptional.
Location is perfect, this is a nature lover’s delight. Staff are very professional and friendly. Breakfast is great. Stayed in the safari suites and the quality is exceptional. Definitely recommend.
Stayed in December 2023
Reviewed: 29 November 2023
Marisa
New ZealandWe did have quite a few bugs in the room but I know this is Africa, although I wasn’t expecting a scorpion.
Amazing views and the opportunity to see lots of different kinds of animals.
Stayed in November 2023
Reviewed: 25 October 2023
Jeanne
South AfricaThe rooms will need some updating soon as it already requires some maintenance here and there, but it did not bother us. The hotel should provide their guides with proper binoculars. It is unrealistic to expect the guides to provide their own.
The breakfast buffet was fantastic with 180 degree views from the restaurant. I loved the Bloody Mary station! Our safari suite was spacious and comfortable with a minibar included stocking local beers etc. The dinner was delicious and the singing by a local group was amazing and a perfect touch to the evening. The vulture restaurant was a highlight. Before breakfast we did an early morning bird walk with a guide organized by the hotel and he was extremely knowledgeable and we highly recommend him. He did however have an old binoculars and I would urge the hotel to provide their guides with decent binoculars, especially in a country like Zimbabwe where the wages are relatively low.
Stayed in August 2023
Reviewed: 16 October 2023
Chantelle
United KingdomN/A
Everything was amazing, the staff went far and beyond. They couldn’t do enough. The accommodation, facilities and grounds were exceptional. Great array of choices for food and beverages. I would stay here again and recommend to all my family and friends. Thank you to everyone at the hotel.
Stayed in September 2023
Reviewed: 6 October 2023
Alison
AustraliaWell designed suite for 2 couples; clean and tidy with very comfy beds. I liked that each suite looked out over a small waterhole that had animals coming at all times of the day and night.
Stayed in October 2023
Reviewed: 4 September 2023
Martin
AustraliaNothing with the property but if you plan to over the boarder a few times make sure you have the correct visa
What a gem of a place - best location and even better staff- actually the best service I have experienced in years of travel . Amazing food at good prices
Stayed in July 2023
Reviewed: 22 August 2023
Nicholas
United Arab EmiratesLots of mosquitoes
Beautiful setting and the lodge has a traditional charm. The rooms where very generous and the outdoor bar terrace was incredible.
Stayed in August 2023
Reviewed: 5 August 2023
Kevin
United KingdomThe gardens need attention. Feels a bit “dusty”.
Very spacious suites - well stocked. Good beds and bedding - big bath and walk in shower. A bit dated - but rustic. Really brilliant staff and good food. Fabulous view.
Stayed in August 2023
Reviewed: 19 June 2023
Teresa
IrelandPool is by the bar , I would prefer more privacy but has a stunning view .
Everything , the suite was beautiful, people wonderful x
Stayed in June 2023
Reviewed: 25 May 2023
Eileen
AustraliaUnique
Stayed in May 2023
Showing 1 – 25
Sacramento, USA
Valdaora, Italy
Lignano Sabbiadoro, Italy
Rome, Italy
Alvor, Portugal
Paris, France
Sighnaghi, Georgia
Xiamen, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content