No wash cloths, the bath tub looked old for a fairly new hotel. The elevator and room had an unpleasant smell. Not sure if that's how all rooms are designed. I expected a shower not a handheld spray.

The location was good

Stayed in March 2025

Decor, quality of room (old & archaic)

Peaceful & helpful staff

Stayed in November 2023

The patrons should not smoke in their rooms

The menu was too Chinese, I guess because it is a Chinese facility

Stayed in November 2023

The outside view , garden , swimming pool and the gym

The facility is mainly serving Chinese menu's and western types of menu's are a compromise There was a lot of people smoking and for people like me with Asthma it was actually a challenge. The cleaners wash cups in the bathroom and don't replace coffee or tea things daily

Stayed in October 2023

Cigarette smoking

Food & Thai Massage

Stayed in September 2022

The shower was a little challenging.

The breakfast was excellent with its wide variety, The staff was delightful and helpful. The room was spacious and clean. Their recommended taxi driver for us was really nice, timely , patient and very familiar with his country and surroundings and kept us safe.

Stayed in October 2024

Nothing was ever amiss.

The serenity of the environment is second to none.

Stayed in October 2024

We could not order Chinese food in the restaurant, as the menu was in Chinese. The air-con was in Chinese - impossible to understand, and all information in the room as well. Tried to call the reception several times, but only got a Chinese voicemail. And although it was said that the rooms were no-smoking, it was ashtrays in the rooms, and a clear smell of sigarettes. We stayed two nights, but there was no housekeeping after the first night in any of the three rooms we stayed in, I was out of toilet paper (they only give you very small rolls) and actually had to go down to the reception (since I could not call) 4 times before anyone came with a new roll. I will not stay here again.

The Zambian staff at the reception were very friendly and nice.

Stayed in September 2024

Rooms

Cleaner rooms . But staff was amazing

Stayed in February 2024

Several rooms we were shown stank of cigarettes and other things. It was such a strong smell even in the corridors. People were smoking everywhere with doors open. I had to switch hotels after a day.

Breakfast staff were great and helpful.

Stayed in January 2024

The corridors smell cigarettes..your breakfast is not good..looks like only Chinese enjoy it..no varities

Nothing really

Stayed in November 2023

nothing

The rooms are clean and comfortable. The staff are very helpful

Stayed in November 2023

The hotel did not charge the confirmed booking rate and instead insisted on using their own fixed rate on my arrival (without prior communication), which resulted in me paying significantly more money. Room designs and fixtures are outdated (bathrooms need work as toilet often did not flush). Everywhere is carpeted and looks like no one cleans them. TV channels primarily in Chinese and most notices in the room (a little translation would be good). Reaching reception from your room phone is a mission.

Local staff was very friendly. Food off the Chinese menu was delicious. Location is accessible. Great spa experience on the premises.

Stayed in October 2023

smell (old and smoke), old carpets with dirty spots, lots of plugs for chinese, only one for zambia, everything is in chinese, but not everything is in english and in some cases very small letters gardly readable noisy

bath tub, chinese restaurant, very friendly staff

Stayed in April 2023

Filthy bathroom with mold and poorly maintained items such as shower. In general, poor service, poor cleaning. Tobacco smell everywhere. TV not working properly. Mosquito net on room window broken. Loud guests in the middle of the night. Room door was locking with difficulties.

Nothing

Stayed in October 2022

The language is mostly in Chinese

I enjoyed the breakfast it was indeed perfect

Stayed in September 2022

A good maintenance will make the ambience better - there were lot of cockroaches in the room, which makes uneasyness.

Breakfast was good, however there was no plain drinking water available.

Stayed in June 2025

On checking in information should be provided above room cleaning. Quite inconveniencing to be told on return to say if you want your room cleaned.

The staff and food 😋

Stayed in August 2023

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in September 2024

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in November 2023