Need a sign board at premises It's hard to find

Stayed in July 2025

This place was beautiful and very clean.Bedroom and bathroom "gorgeous"their lounge area is magnificent, a perfect place to host a small gathering with friends and family.this place is literally behind Florida Rd.

Stayed in July 2025

I would suggest that there must be signage by the gate with contact numbers. I forgot my key inside, I struggled to get contact details for assistance.

It was the second time, will book again.

Stayed in June 2025

Everything, especially the dinning area on top

Stayed in April 2025

I loved everything about this place. Value for money.

Stayed in March 2025

Forgot the access pin, spent minutes on the gate

There was no breakfast,no comment

Stayed in March 2025

Everything was up to standard.

Spacious room, clean bathroom, what is advertised is what you get

Stayed in March 2025

Very peaceful, didn't see anyone which was the best part

Stayed in February 2025

the staff was phenomenal, great location would definitely come again

Stayed in November 2024

No comment

Interior

Stayed in January 2025

Nothing

Everything

Stayed in December 2024

Wifi, did not connect until we left, and we tried the password multiple times😩

The lounge was theeeeee beeeeeest

Stayed in September 2024

Nothing

I loved everything about the Zet on the 9th Everything was just perfect from the staff We were welcomed so warmly by Ntokozo♥️ And the place it was just amazing.great set up,credit to the owner the furniture is very beautiful. I would definitely come back.

Stayed in September 2024

The pictures dont do justice. This place is beautiful. The bedroom is spacious and warm

Stayed in September 2024

Nothing

The location is at the center, walking to restaurants, malls. Very convinient

Stayed in June 2024

Actually nothing

We ate out but the accommodation itself it beautiful and warm their standard is top

Stayed in March 2024

Could not make the tv work - some written instructions, also for the safe, would have been nice. Foreigners might feel a little lonely, it is a guest house and ther is no front desk or permanent staff.

Fluffy towels, comfy bed, great lounge, super great cleaning service. Very friendly and caring staff!

Stayed in August 2023

the treatment we received ,the lady there blamed us for opening doors that we didn’t book just because she saw a key lying upstairs and she said it was us who opened rooms we weren’t supposed to open yet she was the one who left the key lying around and she limited us on actually exploring the whole house she told us we not allowed to move out of the room we supposed to be isolated there until our check out she also said we’re not allowed to play blast music which awes us because we booked that house to be free and do whatever we want now we’re limited on not playing music?overall experience is a 3/10 I’m sorry just because of that lady that cleans there

nothing,the bad treatment we received just made all the beauty of the go away honestly

Stayed in July 2025

I paid for 3 rooms but only got 2

The property was okay ,

Stayed in June 2025

Like last time when i arrived i could not get in. this time was w hooted at gate for almost an hour. very bad for security i give it - 3 your next wuestion will be why did i not call? phone battery was flat. Establishment is inaccessible 😔😔

nothing

Stayed in February 2025

There was no Staff to check us in, Just acess cards to the rooms. Upon arrival I accidentally locked myself outside of the room. With the access card and my phone inside. And It took me a whole hour, of going around the establishment looking for a master card because there was no staff to assist. The bar was empty with no one to assist. Had to alert the owner of the drinks we decided to help ourselves with. The Smoke alarm made beeping noises for a good hour and then would stop. For the two nights we were there. I found a woman eyelashes on the showers the first night there. My phone fell over and when I put my hand under the bed I came with a box of pizza. The other curtain was stuck half open Half closed. Yooh . I was Dissatisfied and disappointed at the same time.

The property itself is really beautiful. Love the aesthetics, Interior and location of it

Stayed in January 2025

I booked and paid for the room through booking.com at 7:45am on the day, I arrived at 8pm, there was no receptionist on the property so I had to call to receive assistance with checking in only to be told that they had given my room to someone else. The lady I was speaking to said her name was Nompumelelo who advised that she is the owner of the establishment, she initially advised me that she would refund me the money I had paid and help me find alternative accommodation. Things like this shouldn't happen, but they did, but my biggest problem is how the situation was handled. Poor customer service skills from the owner as she was very combative, passive aggressive, and seemed more interested in having an argument instead of providing me support. There were plenty of unactioned problems, and she initially told me that the refund would take 20 to 30 minutes. She later advised me that I'll have to wait until the coming Monday. I then later received confirmation from booking.com that the refund would take 7 to 12 days to reflect. Now there I understand that they might not have any control over booking.com's refund processes, but it unacceptable that you fail to deliver on promised actions. 2ndly she promised that she would help find me alternative accommodation. However, she made 0 attempts. Instead, she seemed more interested in when I would be leaving property. They did not take into account the impacts their service failure had on me. I requested compensation where she offered me 20% discount on my next booking, which I am not interested in as I don't trust them enough to rely on them for accommodation again. Not taking into account that the accommodation I found next was 750rands more than what I paid for the original booking and the 300 rands I had to pay for an Uber to Umhlanga, I was not satisfied.

N/A

Stayed in December 2024

Was just a bit of a struggle finding the place, apart from that the place is great.

The place was very clean, comfortable and quite. Good value for money

Stayed in November 2024

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