Absolutely clean and neat and everything was central. All the lovely restaurants Cafe shops close by and the staff was excellent service delivery.

Stayed in August 2025

The stairs is a little concerning for small children & there was no travel cot available so maybe if those items (child proof safety gate) were available on request or rental at a small fee that would be helpful.

It’s such a great location, conveniently above the shopping mall and in walking range of all the places you’d like to go to when visiting Hermanus. The apartment was spacious, clean and the beds were extremely comfortable. I also liked the balcony.

Stayed in August 2025

The room was perfect, the only pity was that there was no TV in the bedroom as the weather at the time during the stay was cold and wet and we were unable to make use of the outside fire/braai place due to that but not at any fault of the hotel. I am definitely considering a Summer stay there

The location is prime, situated in the city center of Hermanus, close to all amenities and restaurants. The fact that it's situated within a little mall is perfect for self catering. The restaurant was clean and menu was good.

Stayed in July 2025

Nothing! Perfect in every way!!

Great accommodation so close to walker bay! Paul and Marius super helpful, outstanding service. Felt very safe in the neighbourhood, checkers is downstairs to buy food supplies and a liquor shop. The accommodation overlooks the shopping mall, so very convenient. 5 mins for watching the whales and the tourist shops and boutiques, as well as restaurants. Parking in the basement very secure. Outstanding stay and made our trip to Hermanus very special, thank you especially to Paul for his helpful service.

Stayed in July 2025

- The reception entrance is not clear as it is located on the first floor, and also the entrance to the suites from the middle of the mall is a bit tiring. - The suite is two floors, which is also a bit tiring for the elderly and dangerous for children because of the openings between the stairs.

- the location is great ( The hotel is located in the middle of the mall and also near to the supermarket). - the staff at the reception are great.

Stayed in July 2025

Breakfast. Location. The team.

Stayed in June 2025

The breakfast did not meet my expectations — it was too limited and felt too basic, especially considering the standard of the hotel. I believe there’s room for improvement to better match the overall quality of the place.

everything was perfect

Stayed in July 2025

We missed having a coffee table or side table in the lounge to put our mugs/glasses on, but other than that we were happy with everything.

Apartment clean, comfortable, spacious, well equipped. Walking distance to most things in Hermanus. Safe parking.

Stayed in July 2025

Great location, very clean, spacious, balcony with view

Stayed in June 2025

Nothing; time was limited. I wish we could explore Hermanus for another few dates.

Good location. Small Checkers shopping centre downstairs; very convenient. Spacious rooms and living space done stairs; with balcony. Parking space is safe and secure; separate from the centre parking.

Stayed in June 2025

The couches are not as comfy maybe if they can look into that but they are good looking.

The place was clean, spacious for the kids, kitchen was big and could cook and make my tea and coffe. Closer to shops, beach, waterfront. Loved the place and the porter was really friendly.

Stayed in May 2025

Nice and close to restaurants and shops. Safe parking. Clean and spacious.

Stayed in June 2025

Could be cleaner.

Very spacious place and friendly staff.

Stayed in June 2025

Nothing!

From the moment we arrived at the Whale Coast All-Suite Hotel, we knew we were in for something special. The check-in process was smooth and welcoming, with friendly staff who went out of their way to make us feel at home. The suite itself was modern, spacious, and immaculately clean. The attention to detail—from the comfortable beds and quality linens to the well-equipped kitchen and stylish decor—was impressive. It truly felt like a luxurious home away from home. One of the highlights was the central location—perfectly situated close to shops, restaurants, and Hermanus’s iconic coastal paths. We especially loved how easy it was to explore the town and return to the peaceful comfort of the hotel. The team at DCC Hotel Group has created a world-class experience with this property. Every interaction with staff felt personal and warm. They were always available to assist with anything, whether it was restaurant recommendations or local insights. Highly recommended—we’re already planning our return!

Stayed in June 2025

Since it’s located within a shopping centre, it was a bit noisy during the day. That said, it was quiet at night. Netflix wasn’t working initially, but staff sorted it out quickly and there were other entertainment options.

The location was super convenient — every restaurant we visited was just a short walk away, which meant no need for Ubers after a few glasses of wine! The beds were incredibly comfy, the space was clean, and the staff were really friendly and helpful. Would definitely book this place again and wished we stayed another night!

Stayed in May 2025

The overall experience staying at Whale Coast was amazing, from friendly staff to an exceptional clean apartment. It was conveniently located we could just walk everywhere. We will definitely be back.

Stayed in May 2025

Great Place, friendly staff. Well kept and clean

Stayed in May 2025

Everything was perfect.

Location and cleanliness. Luxurious apartment and friendly staff.

Stayed in May 2025

Cleaning was done daily but some areas looked in need of a deep clean.

This was one of the few options available for last minute booking in the Hermanus area that could accommodate our family group. I was concerned that it would lack ambience since it is situated above a mall. We all loved being so close to our favorite stores. Checkers, Truworths and Clicks downstairs, and Woolies across the road. Perfect!!! Breakfast was basic but we enjoyed the eggs, muffins and croissants. Kids loved the french toast.

Stayed in May 2025

Nothing

Perfect location, super spacious

Stayed in May 2025

All bathrooms and rooms upstairs

Location was great and the breakfast was good

Stayed in April 2025

Really can't think of anything except to say there are quite a few stairs up to the bedrooms so consider this if you have mobility issues.

We were only here for one night and wish we had longer. Very spacious and comfortable unit, with an equipped kitchen so you can do some cooking. Two bedrooms and bathrooms upstairs, very comfy bed. Great view of the mountains. Also conveniently located above some shops. Very clean and

Stayed in April 2025

I liked everything as I spent one night only

I liked everything about the place. The location was great and close to the school for the function we attended. The facilities and everything was great

Stayed in April 2025

N/A

Everything was exceptionally good!

Stayed in April 2025