Reviews of Vivari Hotel and Spa by Mantis 5 stars
1 Riviera Lane Featherbrooke Extention 8, 1732 Johannesburg, South Africa
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Reviewed: 4 September 2025 · Stayed in June 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewwell kept clean organized
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Dear Rowland, Thank you for your kind words regarding our friendly staff and well-maintained facilities. We are delighted that you enjoyed your experience at our spa and look forward to welcoming you back in the future. Best regards, Vivari Hotel and Spa by Mantis
Dear Rowland, Thank you for your kind words regarding our friendly staff and well-maintained facilities. We are delighted that you enjoyed your experience at our spa and look forward to welcoming you back in the future. Best regards, Viva… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect above my expectations
Nothing
Dear Philisiwe, We are thrilled to hear that your first experience at Vivari Hotel and Spa by Mantis exceeded your expectations. Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back soon. Sincerely, Vivari Hotel and Spa by Mantis
Dear Philisiwe, We are thrilled to hear that your first experience at Vivari Hotel and Spa by Mantis exceeded your expectations. Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back soon. … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEverything about VIVARI IS SUPERB
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Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you found our hotel to be calming and superb. Your kind words motivate us to continue providing exceptional experiences. Goodbye, and we look forward to welcoming you back soon. Best Regards Vivari Hotel and Spa by Mantis
Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you found our hotel to be calming and superb. Your kind words motivate us to continue providing exceptional experiences. Goodbye, and we look forward to welc… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewI like the location and the food from the snack menu, the shower was big and spacious.
The perfume used in the room was too strong and not suitable for someone with sinus issues. I would suggest that housekeeping reduce the amount they use. Upon arrival, I wanted to relax in my room, but the strong fragrance gave me an instant headache and made it difficult to breathe. I had to sit by the pool to feel better. This was after calling reception to ask if there was any way to reduce the smell, as I thought it might be coming from something plugged in. they can improve on the breakfast menu, dinner was ok, definitely not value for money.
Dear Elouga, Thank you for your positive feedback about your recent stay at Vivari Hotel and Spa by Mantis. We are delighted to hear that you enjoyed our location, the spacious shower, and the snack menu. We sincerely apologize for the inconvenience caused by the strong fragrance in your room, especially considering your sinus condition. Your suggestion regarding the amount of perfume used by our housekeeping team is appreciated, and we will certainly take it into consideration for future improvements. We also value your comments about the breakfast menu and the overall dining experience. We are continuously striving to enhance our offerings based on guest feedback. We look forward to welcoming you back in the summer to enjoy our facilities and spa once again. Best regards, Vivari Hotel and Spa by Mantis
Dear Elouga, Thank you for your positive feedback about your recent stay at Vivari Hotel and Spa by Mantis. We are delighted to hear that you enjoyed our location, the spacious shower, and the snack menu. We sincerely apologize for the in… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewComfort, good and ambience complimented by super friendly staff.
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Dear Vuyo, Thank you for your wonderful feedback regarding your stay. We are thrilled to hear that you enjoyed our luxurious accommodations and the service provided by our team. Your satisfaction is our top priority. Warm regards, Vivari Hotel and Spa by Mantis
Dear Vuyo, Thank you for your wonderful feedback regarding your stay. We are thrilled to hear that you enjoyed our luxurious accommodations and the service provided by our team. Your satisfaction is our top priority. Warm regards, Vivari … Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewEverything
Dear Guest, Thank you for your wonderful feedback. We are thrilled to hear that you had an exceptional experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Vivari Hotel and Spa by Mantis
Dear Guest, Thank you for your wonderful feedback. We are thrilled to hear that you had an exceptional experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Viva… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe making up of the rooms were done too Late sometime we will come from going out to town and the rooms will be not yet done, so I decided to call reception everyday before leaving in the morning so the rooms could be done earlier.
Dear Johannes Christiaan, Thank you for your kind words about our hotel. We appreciate your feedback regarding the timing of room cleaning. We strive to ensure our guests have a seamless experience and your comments has been noted and our team will be addressed. We hope to welcome you back soon for an even more enjoyable stay. Best regards, Vivari Hotel and Spa by Mantis
Dear Johannes Christiaan, Thank you for your kind words about our hotel. We appreciate your feedback regarding the timing of room cleaning. We strive to ensure our guests have a seamless experience and your comments has been noted and our … Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewStaff members
The aircon in the room was not working and it was a cold weekend. However, we were given a heater.
Dear Fikile, Thank you for your feedback. We are pleased you enjoyed your stay and appreciate your understanding regarding the air conditioning issue. Our team will address the issue as we are committed to ensuring comfort, and your comments will help us improve further. Best regards, Vivari Hotel and Spa by Mantis
Dear Fikile, Thank you for your feedback. We are pleased you enjoyed your stay and appreciate your understanding regarding the air conditioning issue. Our team will address the issue as we are committed to ensuring comfort, and your commen… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewCleanliness, food 👌
Dear Alina, Thank you for your kind words regarding the cleanliness and food at our hotel. We are delighted to hear that you enjoyed your stay with us. Best regards, Vivari Hotel and Spa by Mantis
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewSerenity
Dear Sibongile, Thank you for your kind words. We are delighted to hear that you enjoyed the exceptional serenity at Vivari Hotel and Spa. Your feedback is invaluable to us. Best regards, Vivari Hotel and Spa by Mantis
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewAbsolutely everything was exquisite: from the beaulah zen premises, to our comfortable room, to the very pleasant staff and food. Will we book again at this hidden gem? Without a doubt. Thank you for your lovely service.
Nothing.
Dear Loyiso, Thank you for your kind words and for highlighting our beautiful premises, comfortable accommodations, and dedicated staff. We are thrilled to know that you had a wonderful experience with us and look forward to welcoming you back in the future. Best regards, Vivari Hotel and Spa by Mantis
Dear Loyiso, Thank you for your kind words and for highlighting our beautiful premises, comfortable accommodations, and dedicated staff. We are thrilled to know that you had a wonderful experience with us and look forward to welcoming you … Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 June 2025 · Stayed in March 2025
Verified reviewFriendly and professional staff
Dear Lancaster, Thank you for your kind words regarding our staff. We are delighted to hear that you enjoyed your brief stay with us. Your satisfaction is our priority, and we hope to welcome you back soon for another pleasant experience. Best regards, Vivari Hotel and Spa by Mantis
Dear Lancaster, Thank you for your kind words regarding our staff. We are delighted to hear that you enjoyed your brief stay with us. Your satisfaction is our priority, and we hope to welcome you back soon for another pleasant experience. … Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewEverything is super amazing and great experience. Your staff is soo amazing, Bra Tony, Joy at reception to mention a few. The food is amazing, rooms soo hospitable.
Nothing at all
Dear Lusanda, Thank you for your wonderful review! We are delighted to hear that you had an amazing experience with us and that our staff, especially Tony and Joy, made a positive impression. We look forward to welcoming you back for another spectacular stay. Best regards, Vivari Hotel and Spa by Mantis
Dear Lusanda, Thank you for your wonderful review! We are delighted to hear that you had an amazing experience with us and that our staff, especially Tony and Joy, made a positive impression. We look forward to welcoming you back for anoth… Show more