Acacia Crescent 20, 4399 Westbrook, South Africa
#1 of 18 hotels in Westbrook
Guests' ChoiceBased on 57 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.7
Facilities
9.6
Staff
9.9
Value for money
9.6
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 8 May 2025
Gs
United StatesNothing except some clouds blocked our sunrise view, but we really can't blame our hosts for that!! Lol!
We only stayed one night because it was close to the airport. It was so comfortable, welll-decorated, and clean, we wished we could have stayed longer. The hosts are super nice, too.
Stayed in May 2025
Reviewed: 26 April 2025
Rebecca
South AfricaPerfect unit, classy, spacious, tasteful. View to die for. Complete privacy, Near to airport. The hosts were top notch, such a positive couple who went the extra mile with ease and charisma. Would stay here again without thinking twice.
Stayed in April 2025
Reviewed: 27 February 2025
Linda
United KingdomA beautiful apartment and view. Hostess (Deb) was friendly and drove my friend and I to a local restaurant for dinner (Spice) and then brought us back to the apartment. Wish I could have stayed longer to explore Durban’s coastline.
Stayed in February 2025
Reviewed: 15 February 2025
Sonja
South AfricaAbsolutely great guest house, we stayed in a big room with a lovely view, and best of all, the guest house owners are very hospitable hosts. Thank you, Deborah and Craig. The gust house is close to the airport, about 12km, and in a very safe and beautiful neighbourhood. The breakfast was amazing. Don't miss it. We will definitely be back.
Stayed in February 2025
Reviewed: 7 February 2025
Cassia
South AfricaSuch a super host. Deborah made us feel so welcome. Helped with our luggage, showed us everything we need to know. I didn't notice the milk sachets and queried it so she bought fresh milk and ice. Good sized rooms and tastefully appointed. I enjoyed a stroll around the neighbourhood, very scenic. We had to leave early but she was up to open the gate and help with luggage.
Stayed in February 2025
Reviewed: 3 February 2025
Alison
United KingdomNothing
Lovely room with views over Indian Ocean Great host who went above and beyond with a breakfast ! So convenient for Durban Airport- dropped of car and airside within 30 minutes ! Even saw the monkeys as we were leaving!!!
Stayed in February 2025
Reviewed: 29 January 2025
Rob
South Africano complaints at all
host was fantastic, the venue had definite quality.
Stayed in January 2025
Reviewed: 24 January 2025
Howard
CanadaNothing
Absolutely everything. A beautiful well designed secure complex. The apartment was huge and well appointed, spotless with a stunning view of the ocean. I was fortunate to have an apartment with a wall of windows opening out to the balcony, allowing you to catch the sea breeze. An amazing property with walkways, a pool and bbq area. The abundant vegetation created a jungle ambience. A delicious continental breakfast served to your room each morning. The staff were so friendly, sincere and helpful. For travellers, powerful wifi and loads of water pressure! The on-site hosts, Deborah and Craig create memorable experiences for those lucky enough to stay.
Stayed in January 2025
Reviewed: 6 January 2025
Wouter
NetherlandsNothing, it exceeded our expectations.
We have rarely been welcomed as warmly as we were at this apartment. The owners personally picked us up as our flight arrived late. We stayed in the deluxe room, which is incredibly spacious and offers a stunning view of the ocean. We highly recommend booking this place to everyone, and we truly regretted not staying longer!
Stayed in January 2025
Reviewed: 30 December 2024
Samantha
South AfricaGreat location with beautiful sea views. Tastefully decorated large rooms. The hosts were friendly and helpful to make our stay comfortable.
Stayed in December 2024
Reviewed: 11 November 2024
Lynette
South AfricaI booked the accommodation obo my parents who had to make a quick trip down to Durban from Jhb. They needed something close to the airport that was comfortable and accommodating. Deborah was a wonderful host and extremely accommodating, especially as my parents ended up checking in later that evening. They thoroughly enjoyed the stay and the warm welcome and send off.
Stayed in November 2024
Reviewed: 3 November 2024
Margot
United StatesDeborah is an amazing host. Very thoughtful and accommodating
Stayed in November 2024
Reviewed: 19 October 2024
Nikki
NetherlandsWe had THE best stay here, very welcoming and amazing owners, the place is beautifully decorated, stunning views. Beds are very comfortable. I most heartily recommend staying here if there’s availability, I hope there will be when I return. Thank you!
Stayed in October 2024
Reviewed: 2 October 2024
Elaine
South AfricaBeautiful decor & clean! Well furnished and well maintained. Beautiful scenery too! Woke up to seeing sunrise from my bed.
Stayed in September 2024
Reviewed: 8 September 2024
Alison
United KingdomWe had such a comfortable stay. Peaceful, great hosts, and lovely location.
Stayed in August 2024
Reviewed: 1 September 2024
Micheal
South AfricaThe beautiful room and the Seaview from the balcony.
Stayed in September 2024
Reviewed: 1 April 2024
Alba
SwitzerlandThe toilet was a little wonky and needed fixing. For three adults an additional sitting spot in the living room like an armchair would be lovely, but for a one night stay was absolutely fine.
Amazing views and very comfortable big bed
Stayed in March 2024
Reviewed: 24 March 2024
David
GermanyWe enjoyed our overnight stay at the Venti Dell’ Est very much! The hosts were very kind and made sure we felt welcome in their home. The breakfast was prepared with a lot of love and we got some good recommendations for our further travels. Thank you so much Deborah, we would love to stay at your B&B again!
Stayed in January 2024
Reviewed: 3 March 2024
John
United KingdomThe nearby beaches were nothing special.
A very good stopover in quick easy reach of Durban airport. The room was spacious and attractively furnished. Elio who hosted us, was charming and attentive. We particularly appreciated the complimentary breakfast.
Stayed in February 2024
Reviewed: 15 February 2024
Manuel
South AfricaHost and staff were excellent 👌
Stayed in February 2024
Reviewed: 13 January 2024
Andrew
United KingdomEverything ,especially the welcome and the greatly appreciated extras.
Stayed in January 2024
Reviewed: 16 December 2023
Noelene
South AfricaNothing
It was clean, spacious and comfortable.
Stayed in December 2023
Reviewed: 15 December 2023
Matilda
SwedenBeutiful, comfortable och fantastic! Felt so safe and welcomed! We liked it very much!
Stayed in December 2023
Reviewed: 23 November 2023
Genevieve
South AfricaLoved the friendly welcome. Very helpful with providing recommendations for beaches, activities and reastaurants to try.
Stayed in November 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content