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  5. Reviews of 24 On Basil Boutique Luxury Hotel

Reviews of 24 On Basil Boutique Luxury Hotel 4 stars

24b Basil Street, Randburg, 2194 Johannesburg, South Africa

#14 of 171 hotels in Johannesburg

Guests' Choice

Review score

Based on 160 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    9.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Presidential Suite
    • Stayed 1 night

    Water pressure was very low, showering was very difficult. For a "President Suite" you would expect higher maintenance level (i.e. loose fittings, blown light bulbs, cracks in the walls etc) and more clothes storage facilities.

    Very friendly and professional staff. Ndaba and his team are super. Location is great, close to Highway but still very quiet at night. Safe place with proper gate control.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was blend, stale bread, and cold. They really need to improve on their breakfast offering

    The bed in the presidential suit is amazing! Literally felt as if I was melting into that bed, and I never wanted to wake up. Loved the heat level in the jacuzzi, too. Everything about this place was beautiful.

    Stayed in July 2025

  • Reviewed: 22 August 2025

    10
    Can’t wait to come back again😉
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was egg, beacon and bread but just needed more options and variety of foods.

    I liked everything!!! From the friendly smiling staff at the entrance right to the reception area. I absolutely loved the pathway with the main feature the “the taxi” to the beautifully furnished interior decorations in the room and dining area.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Just the right place to book for your next vacay!
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Nothing everything met our expectations and everything that didn’t we were told why it is so or it was resolved.

    The staff is amazing, so welcoming and attentive. We also got to meet the owner of the place who gave us a bit of an insight about how the place came into being.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Quaint Boutique Hotel!.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Lovely and friendly staff! Great Room! Great Service!

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Feels like home
    • Leisure trip
    • Solo traveller
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Feels like home away from home. The environment is very relaxing and rejuvenating. Very friendly and accommodating staff. I'll definitely be back

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Perfect place to stay for me.
    • Business trip
    • Solo traveller
    • Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    The room I stayed in could do with a darker blind.

    Excellent staff. Great location as it’s very close to my factory.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was perfect. Aww, maybe a Bowl of fruit salad, muesli and yogurt next time coz I'm definitely coming back.

    Every single corner of that place was classy, elegant, serene, and calming. Oh my, I was lost for words. Thank you for a great stay. Check out my YouTube channel and see how much I loved that place. I will recommend it to everyone. https://youtube.com/@khanyisile_mkhize?si=qHVtSs3Hzm3yCfw_

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Worth going to stay there again.
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    The staff treated us like royalty. The garden was beautiful and peaceful.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 1 night
    • Submitted via mobile

    I liked everything. I was wowed the whole time

    The property itself is out of this world .The staff was welcoming ,professional @ Maureen, and Wisdom,thank you for treating well and making us feel safe. The place is well kept ,... Jacuzzi experience was phenomenal 👏 🙌 and breakfast was delicious . Coming again in Summer

    Stayed in August 2025

  • Reviewed: 29 July 2025

    10
    Heerlik gerus
    • Leisure trip
    • Couple
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Pragtige tuin en ontbytlokaal

    Ons het dit ongelooflik Baie geniet om by hulle te oornag. Ek wil spesiaal Baie dankie sê aan die Baie vriendelike personeel. Julle het ons Baie welkom laat voel. Julle het geen moeite ontsien om te help nie. Ons aandete en ontbyt was heerlik! Ek kan julle aanbeveel!

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    I enjoyed my stay a lot. Spent my anniversary there and the services and facilities were exceptional.
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 1 night
    • Submitted via mobile

    The cleanliness and the hospitality. What you see on the pictures is exactly what you get.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    10
    I was lucky to book such a great place
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 4 nights

    Nothing.

    Above all, Ndaba and his staff couldn't have been more helpful and friendly. The property was well maintained and delightful, and the location was pleasant and peaceful.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    Owesome
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything,tranquility and refreshing,it luxurious

    Stayed in July 2025

  • Reviewed: 29 June 2025

    10
    A Luxurious Escape — Modern Comfort Meets Thoughtful Elegance
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Our weekend birthday celebration was nothing short of exceptional. From the moment we arrived, the service was warm, professional, and attentive. The modern finishes throughout the space were of the highest standard — sleek, elegant, and immaculately maintained. Every corner reflected thoughtful design, with luxurious touches that made it feel like a true home away from home. The attention to detail was impressive, from the ambient lighting to the plush linens and curated amenities. It’s a perfect escape for couples seeking comfort, style, and tranquility. Highly recommended for a romantic retreat or a peaceful reset. We’ll definitely return to our newly discovered love nest.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    8.0
    Great spot for a get away
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Lighting in the room needed replacing. Slow internet speeds during the evening

    Great hosts and staff

    Stayed in June 2025

  • Reviewed: 26 June 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, friendly staff

    Stayed in June 2025

  • Reviewed: 23 June 2025

    9.0
    Very Arty
    • Business trip
    • Couple
    • Penthouse Apartment
    • Stayed 2 nights

    We traveled for work early in the mornings to attend our congress. But the property did not offer an option "without breakfast", and they only serve breakfast after 8am. It would have been much better to be able to chose accommodation without breakfast, or at least provide us with something to take for the road- Just a suggestion because a lot of other places does that. But otherwise really well organized.

    The unit was lovely, clean and very arty. The staff was friendly, and we loved the fact that there was a security guard at the gate 24 hours. The room was well stocked and comfortable.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was rather a little dry ,hard bacon to be specific..only juice is offered,Tea is available as an extra for a charge.Joburg mornings are cold for Juice option.But I ate all my food because why not,I was happy to be there..maybe it was a one day mistake .Chef meant no harm but can exercise caution next time.iam coming back soon

    What u see on pics is what u get.everything about the place is on point!Great staff

    Stayed in June 2025

  • Reviewed: 18 June 2025

    9.0
    A perfect stay.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    That I didn’t get to stay longer.

    The property is the same as the photos, you have everything in your room, and can stay indoors the whole time you’re there. It the most comfortable I’ve been at a hotel in a long time.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    10
    That place is a gem
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff was friendly and goes beyond for the guests. The place is stunning and clean. Everything was perfect 👌

    Stayed in June 2025

  • Reviewed: 17 June 2025

    10
    Beautiful stay in Randburg
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    The place is stunning! The host was wonderful, they made my birthday special. We truly enjoyed our stay.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    Host and staff was very friendly

    Stayed in June 2025

  • Reviewed: 8 June 2025

    10
    Exceptional
    • Couple
    • Penthouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    Landscape and 🐠

    Stayed in June 2025

Showing 1 – 25

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