roaches

the staff is very kind and welcoming

Stayed in September 2025

The rooms get cleaned later in the evening

Rooms are clean and comfortable. It’s convenient coz you just walk to the beach or shops

Stayed in August 2025

fix the wall plugs

all was good

Stayed in August 2025

The noise from the neighbours, smoking in the passages. They just acted like they were the only ones in the hotel. From the time we arrived, they were just making a noise

The breakfast was worth the money. The staff were so friendly and willing to help when we had a problem.

Stayed in August 2025

The rooms were small

It was located next to the beach The shops are very close

Stayed in August 2025

The lift ,only one was working

The view from my hotel room

Stayed in August 2025

Wish the could be micro-ovens in the room to warm up food.

Great location and the breakfast is superb . The staff is very friendly

Stayed in August 2025

Too noisy inside and outside hotel environment

Central to beachfront

Stayed in August 2025

The lady by the name of Zekhethelo wasn't nice at all. We asked for an iron in our room she came with a serious face as if we were her enemies. She wasn't friendly at all.

Cleanliness of the property, friendly staff as well as their breakfast is delectable.

Stayed in August 2025

Someone from the staff tried to open our door at night without even nocking, luckily we didnt use the key only lock but also the inside lock.😥😥

There breakfast was delicious, staff was friendly and helpful.😇😇

Stayed in August 2025

Toilet was leaking in our room

The food were so delicious and well presented..we enjoyed the food

Stayed in August 2025

Time management it's a problem with the reception was suppose to check in at 14h00 but end up given the keys late due to our rooms where not ready

The comfort and cleaniness

Stayed in August 2025

The floor carpet was not smelling good

The view was perfect and the comfort bedroom💯

Stayed in August 2025

I booked 6 rooms, and only 5 was available for check-in... I had to sit outside of the room for almost an hour being promised they will bring the key for the room, I had to call several times to get it sorted, and having to be up and down with the escalator just to sort out the room issue.. There is no sense of urgency or special care for pensioners and venerable clients... I understand the check-in time is 2pm but I was willing to pay for 2 rooms or even 1 for early check in as I wanted to put the pensioners to that room as they were tired from the long trip that we had, but that was also not granted.. And I understood that there were a lot of kids that filled the rooms and they had to clean.. But I only requested only 1 room to be prioritized, and that was in vain.. Having to see those grannies who can't even walk properly sleeping in those couches at the waiting zone was really not on.💔.. We ended up being called 13:30 to come check in, but only for 5 rooms🚫 The toilets that are downstairs they are not clean. You can literally smell the bad odor as you walk down the stairs🫢

Rooms are clean.. But room service takes long to come clean the rooms. I feel the hotel is very big and they have less staff, hence it takes so long. It's set up in a good location. Breakfast was top-notch. A big up to the guy that works the day shift who wears khakhi clothes. i feel he was the one who is most welcoming and assists with all the queries that the guest might have... From day 1, when we arrived, he was the one who received us. Even when we left, he was also the one who did our send-off... Even assisted with our luggage from day 1. That man deserves a better position in that hotel...

Stayed in August 2025

Nothing

Breakfast

Stayed in August 2025

Strangers in the hotel

Breakfast was excellent

Stayed in July 2025

Cleaning services was not up to scratch

Breakfast was good

Stayed in August 2025

WiFi not connecting on the 10th floor

Stayed in July 2025

Can be considered for the full breakfast price for kids under 5 years of age. They don't eat a full breakfast, even if they do eat, which is very unlikely, and yet they are expected to pay the full amount of R190. Also if you can cater for takeaway breakfast for those who are not able to sit in and have breakfast. The TV channels do not cater for kids cartoons. There were also cockroaches especially in the bathroom.

The food was nice and the room was clean every day with clean towels and hot water to take a bath.

Stayed in August 2025

The room was up to the standard

Stayed in August 2025

If they could put more options on d menu for room service.Wifi was a problem connecting.Could put more movie channels cause we ran out of things to watch, otherwise it was no train smash I still enjoyed.

I loved the staff they were super friendly and professional.They attended to my needs to the best of their ability.I loved the breakfast,it was more than I had expected.The place was very clean.I will definitely go back Again n Again.

Stayed in August 2025

Very clean and nice place,staff were very friendly we enjoyed our stay

The room was perfect and the beds are comfortable

Stayed in August 2025

Please don't advertise buffet meals when you don't provide them. If its set meals then tell customers its set meals and Please have a variety including variety vegetarian meals.

Close to beach Close to ushaka marine

Stayed in August 2025

The water was not hot enough,it's was Luke warm and we don't bath with such water

The reception has the best view

Stayed in July 2025