Nothing!

Just wow! The manager made a magnificent effort to make us feel at home. The food was yummy, and the room was spectacular.

Stayed in September 2025

Wonderful location on the edge of the water. Excellent gourmet food We were able to unwind with the help of the entire team -Kim, Mickaela, Gaeno, Jenica with their attention to detail Luxurious rooms

Stayed in July 2025

The hotel The view The room The luxury The staff The food Everything Dont miss this place if u want to relax

Stayed in August 2025

‏My experience at this five-star boutique hotel was wonderful by all standards. ‏The location is great, the rooms are luxurious and comfortable, and the service is extremely professional. ‏I would like to thank the staff for their warm welcome and excellent service. They were friendly and helpful throughout my stay. ‏I highly recommend it and, God willing, I will return to stay there again in the future.

Stayed in July 2025

Nothing

Phantastic place in secluded area

Stayed in May 2025

Very special

Stayed in May 2025

Nothing. Some other reviews mentioned being disturbed by children/families. What made the hotel so special was how peaceful it was. We were super relieved there were no kids when we were staying, as it would have really impacted our enjoyment.

Absolutely beautiful hotel on the on the lagoon and backed by mountains. Only 6 rooms so you feel like the only guests. Beautifully done and a fabulous room. One of the best things is the food - its fantastic, so meant the fact you're not within walking distance of restaurants doesn't matter. We didnt want to leave. Staff were lovely.

Stayed in April 2025

A wonderful stay. Beautiful hotel in a stunning location. Staff are very friendly and helpful. Everything was perfect.

Stayed in March 2025

Great staff and stay!

Stayed in March 2025

pool was cold cold. Could do with a bit of heating. But everything else was exceptional.

Everything was absolutely fantastic. Had the most peaceful stay with great service and friendly staff and absolutely immaculate building and grounds. The food also surpassed our expectations

Stayed in March 2025

Leaving!!

The most beautiful thatched boutique hotel set in a very peaceful and stunning location overlooking the lagoon. Heaven!! It is about 5kms outside Hermarnous so not far and taxis available if needed. Our room, The Waterfall Suite was beyond beautiful. Honestly, have never stayed in such a beautifully decorated and clean room overlooking the stunning lagoon. The bedding is wonderful, the bed huge and very comfy. The balcony area was amazing and even had a personal sauna. The pool area is again very beautiful and peaceful set in fabulous gardens. The dining/lounge/bar area is also sublime. The food was very nice. You can also paddleboard, kayak, use the hot tub and so much more. A big thank you to Kim and all the wonderful staff who without exception were warm, friendly and wonderful. They couldn't do enough for you. Thank you. I am so sorry but i have forgotten the name of the lovely lady that looked after us most days. So sorry!! We stayed three nights and was very very sad to leave. If you want an amazing and memorable experience I would urge you to stay here. We have no hesitation in recommending The Thatch House and will most definitely return. Thank you again to everyone.

Stayed in March 2025

Kids noise (shame it’s not adult only hotel)

Private, beautiful art, friendly staff

Stayed in March 2025

The property is a good drive out of Hermanus which is the nearest option for eating out. A slight disadvantage but at the same time is the reason it's so peaceful and relaxing.

A haven of tranquility, peaceful surroundings with fantastic facilities, an amazing room with high quality furnishings and decor, safe and secure. Felt very at home for the couple of days we were staying.

Stayed in February 2025

Nothing at all.

Everything! Our stay was one of the best hotel experiences we have ever had. It’s a total escape from the pressures of everyday life.

Stayed in February 2025

Normally we have enjoyed complete tranquility here. But when we arrived the small pool area was occupied by family with 3 young boys. All the comfortable sun beds were occupied (8) and it felt a little noisy. Management went out of their way to accommodate us but we felt that since our last visit there has been a drive to be more ‘family friendly’…. changing its peaceful nature. We have paid between £400 to £650 per night in our last 3 visits.

This is a beautiful house and location. Lake on one side mountain on the other. Rooms are superbly decorated with everything you might need. The service from all the staff was exemplary. This is our third visit , staying in different rooms each time. Evening meals were lovely and the best around anywhere we’d eaten in Hermanus.

Stayed in February 2025

Not one thing!

Beautiful location, beautiful furnishings, beautiful building.

Stayed in February 2025

Nothing

Fabulous

Stayed in February 2025

Everything was amazing!

Stayed in January 2025

A stunning location. To enjoy the Thatch House, the location and surrounding area you’ll need to stay for 3 nights. I wish we had!!

Stayed in January 2025

FOOD DISAPPOINTING LUNCH \ DINNER MENU REPETITIVE LACK OF CHOICE FOR BREAKFAST, NO CROISSANTS

SITUATION, ROOM ,VIEW,AMBIENCE, DECOR

Stayed in December 2024

just a great experience and beautiful location. Not too crowded and perfect place to get away and just relax.

just a great experience and beautiful location. Not too crowded and perfect place to get away and just relax.

Stayed in December 2024

Everything is so well thought out and the location is mesmerizing!

Stayed in December 2024

Sadly, the dinners at the Thatch House were dissapointing and not up to the 5 star standard of the hotel. Although tasty, not much thought had gone into presentation or proper preparation of the food. But the pastry chef did a superb job and we enjoyed the desserts.

My partner and I recently enjoyed two relaxing days at the Thatch House. The welcome and service was wonderful and we could see that all the staff had been well trained. Our room was beautifully decorated and was quiet as it faced the mountain. We look forward to visiting again soon.

Stayed in December 2024

This is a marvelous venue with a extreme good staff! We had our best suite ever in this superb boutique hotel! Many thanks to the staff!

Stayed in December 2024