the fact that you don't offer bacon. At least be upfront that you don't serve pork products. No everyone doesn't prefer them. I also asked if I could warm my food in the microwave and was denied because it was instruction given to staff. Although the food was left overs from previous night's Rockefeller restaurant. I would understand if they refused because it was from another restaurant.

the service from staff was amazing. Everyday my room was cleaned spotless

Stayed in August 2025

Parking situation where you need to park across the road. Bathroom is a little small. Breakfast is overratted/overpriced, would be better to get breakfast elsewhere.

Friendly staff, nice welcoming upon arrival. Clean room, great design, good showers. Good space for a night or two if visiting the CBD of Cape Town.

Stayed in June 2025

Everything stood out

The property is very accessible, the staff was excellent and many thanks to Chris at the reception he helped us a lot. Their breakfast was excellent. If you are planning to visit Capetown this is the hotel to book!!

Stayed in August 2025

There are no shower caps in the room. There was no assistance when you asked to reheat take outs.

The hotel did offer a lot. You do get value for your money here. Good location.

Stayed in August 2025

Rooftop bar and pool closes too early at 7pm. The location is not great as nothing nearby like shops or restaurants.

Beautiful and modern and clean . Lovely comfortable rooms. Beds comfortable. Lovely bar and restaurant and pool and bar on rooftop. Good pizzas. Lovely staff all very helpful and friendly.

Stayed in August 2025

N/A

Room was so comfortable and staff extremely nice

Stayed in August 2025

Minor complaint, would like more towels. Only provided bath towels and one hand towel, wash cloths would be nice. Not walking distance to other restaurants or sites.

The front desk was friendly. We arrived a day early for our tour and they were able to keep us in the same room between the two reservations. The room is comfortable and good size.

Stayed in August 2025

Shower in master bedroom drained very slowly and so water pooled while bathing. The drains smelled quite bad in the living room. Wasn't obvious on the first day because of the air freshener but came out stronger in subsequent days.

The suite was like home away from home. Super spacious and functional. perfect for a family of 4 or more and value was impressive relative to the price. Beautiful views of Table mountain and the city. Central location - you can reach the VA Waterfront in minutes and the CTICC is just round the corner. TV entertainment was great - lots to watch for the family. Highly recommend.

Stayed in August 2025

No Malls in the vicinity

Our stay at Rockefeller was memorable. Ashish helped us in having an adjacent room as we booked two rooms and we even had an upgrade. Rooms were very clean and comfortable. Buffet Excellent. Security at the door and concierge were always welcoming ready to help.

Stayed in August 2025

Love bathing in a tub

Breakfast was excellent

Stayed in July 2025

if we had stayed a few more nights. lol we will next time. No complaints.

We were in town for the rugby and enjoyed every aspect of this hotel. The staff was so professional the experience was good and will definitely be back. Our room was 1515 and the room was in excellent state. Clean very clean. We had a issue with Netflix and when we contacted the front desk , within a few minutes a technician was there to sort out the problem. We interacted with a group of foreigners o tour and we had a good breakfast with them.

Stayed in August 2025

There was an issue of smell in the room and the staff went out of the way to make our stay comfortable

The staff were very friendly and went out of our way to make our stay comfortable and very memorable

Stayed in August 2025

I have nothing in mind for the time being.

The acquistics were phenominal, cleanliness and was very good. The staff was amazing it was very good and astounding. It really stood out as the best I ever had.

Stayed in July 2025

staff at dinner were not attentive, meal took so long and even longer for the bill to get sorted.

good. breakfast had wide range and tasty food

Stayed in August 2025

IT IS EXQUISITE

Stayed in July 2025

Nothing.

Breakfast was amazing, I love that it has everything. The place is very clean.

Stayed in August 2025

Location, amenities.

Stayed in August 2025

N/A

Friendly staff, clean, accessibility to CBD and safe

Stayed in August 2025

Great hotel, great staff. Nothing not to like.

Stayed in August 2025

My son wanted to take pics they didn’t allow him I’m not sure what was the reason and it was his birthday , but he had fun in the swimming pool .

Staff was very helpful to change name to my sons name , she make it easier for me thank you .

Stayed in August 2025

there was nothing to not like.

All was exceptional, staff were very friendly and helpful.

Stayed in August 2025

Struggled for service in the morning and again in the evening. You have to flag someone down if you need to order something.

Lovely hotel with everything you'll need. The room was small, but well appointed.

Stayed in August 2025

The hotel restaurant was very disappointing. We booked a table for two, but when we arrived, there was no one to greet us. The staff members were engaged in their own conversation and did not offer assistance until we asked. They merely pointed to a table and left us to sit down on our own. We waited almost 20 minutes before anyone came to take our order. After placing our order, we experienced further delays, waiting for our drinks, our food, and then being told that the pasta we ordered was unavailable. When it was time to pay, we had to stand up and go to the counter to settle the bill ourselves. Overall, the service was poor, and I would not recommend this restaurant to others.

I enjoyed my stay at the hotel. The check in process was very easy and the room was lovely. My sister and I spent time in just enjoying the space. I will gladly come back here.

Stayed in July 2025

Nothing, I loved everything about this hotel

The hotel is beautiful and always clean. The staff is so friendly. My cousin recommended this hotel to us and it has been our favorite since

Stayed in August 2025