Reviews of aha The Rex Hotel 4 stars
8 Gray Street, 6571 Knysna, South Africa
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewGreat place even for one night, a hearty breakfast and nice personnel.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewIt's central close to the mall and water front.
I had an emergency I had to leave Saturday instead of the Sunday when I asked for a refund that was denied.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewEverything was perfect
Nothing shame I enjoyed the hotel with everything they have
Dear Lerato, Thank you so much for your kind words! We’re delighted to hear that everything was perfect during your stay. We look forward to welcoming you back to aha | The Rex Hotel soon! Kind regards, aha | The Rex Hotel
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything
Was excellent
Dear Francois, Thank you for your feedback, and for taking the time to write about your visit. We look forward to welcoming you back to aha | The Rex Hotel soon! Kind regards, aha | The Rex Hotel
Reviewed: 12 August 2025 · Stayed in May 2025
Verified reviewStaff very pleasant
Very noisy and had a bad night
Dear STEPHEN PETER, Thank you for your feedback. We’re glad you found our staff pleasant, but we’re sorry to hear that noise disturbed your stay. We understand how important a good night’s rest is and will address this to help ensure a more comfortable experience for our guests. We look forward to welcoming you back to aha | The Rex Hotel soon! Kind regards, aha | The Rex Hotel
Dear STEPHEN PETER, Thank you for your feedback. We’re glad you found our staff pleasant, but we’re sorry to hear that noise disturbed your stay. We understand how important a good night’s rest is and will address this to help ensure a mor… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe check-in and checkout process was very quick. everyone was friendly. The room was very beautiful
n/a
Dear Booking.com Member, Thank you so much for your kind words! We're delighted to hear that you had a smooth check-in and checkout experience, and that our team made you feel welcome. It's also wonderful to know you enjoyed your room. We hope to have the pleasure of welcoming you back again soon! Kind regards, aha | The Rex Hotel
Dear Booking.com Member, Thank you so much for your kind words! We're delighted to hear that you had a smooth check-in and checkout experience, and that our team made you feel welcome. It's also wonderful to know you enjoyed your room. W… Show more
Reviewed: 4 August 2025 · Stayed in May 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewExcellent staff
Nothing
Dear MARK, Thank you so much for your kind words! We'll be sure to pass on your compliments to the team—they’ll be thrilled to know they made a positive impact on your stay. We look forward to welcoming you back to aha | The Rex Hotel soon! Kind regards, aha | The Rex Hotel
Dear MARK, Thank you so much for your kind words! We'll be sure to pass on your compliments to the team—they’ll be thrilled to know they made a positive impact on your stay. We look forward to welcoming you back to aha | The Rex Hotel soo… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewExcellent breakfast, firm bed and good location.
We asked for a quiet room, but were accommodated next to the store room, which was very noisy during the day until late afternoon. We couldn't even enjoy our afternoon nap.
Dear Daniel, Thank you for your valuable feedback. We’re pleased to hear that you enjoyed the breakfast, comfortable bed, and convenient location. However, we’re truly sorry to hear that your request for a quiet room was not fulfilled and that the noise from the storeroom impacted your ability to rest during the day. Your comments have been noted, and we will take extra care to ensure that guest preferences—particularly for quiet rooms—are better accommodated in future. We will also look into ways to reduce noise levels near guest rooms during operational hours. We appreciate you bringing this to our attention and hope to welcome you back for a more relaxing stay. Kind regards, aha | The Rex Hotel
Dear Daniel, Thank you for your valuable feedback. We’re pleased to hear that you enjoyed the breakfast, comfortable bed, and convenient location. However, we’re truly sorry to hear that your request for a quiet room was not fulfilled and … Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was everything and water was always hot
Nothing
Dear Muthusi Brightel, Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed the breakfast and found the hot water consistently available. It’s always a pleasure to know when guests have a comfortable and satisfying stay. We look forward to welcoming you back to aha | The Rex Hotel soon! Kind regards, aha | The Rex Hotel
Dear Muthusi Brightel, Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed the breakfast and found the hot water consistently available. It’s always a pleasure to know when guests have a comfortable and satis… Show more
Reviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified review5 star restaurant disguised as a hotel. The food is really good. Internet is fast.
The aircon is really loud and didn’t work properly (room 408) the drain to the basin and shower is blocked, goo floats up from the basin, not a good sight. Maintenance is required.
Dear Guanwu, Thank you for your recent stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed the food at our restaurant — we take great pride in our culinary offerings, so it’s wonderful to know that it left a positive impression. We're also glad the internet met your expectations, as we understand how important a fast, reliable connection is for our guests. That said, we’re very sorry to hear about the issues you experienced in Room 408. A noisy and ineffective air conditioning unit, along with drainage problems in the basin and shower, is certainly not the standard we aim to provide. The description of residue surfacing from the basin is especially concerning, and we’ve escalated this to our maintenance team for immediate inspection and resolution. We look forward to welcoming you back to aha | The Rex Hotel soon! Kind regards, aha | The Rex Hotel
Dear Guanwu, Thank you for your recent stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed the food at our restaurant — we take great pride in our culinary offerings, so it’s wonderful to … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewSpecial mention: Chardonnay Miché Thuli *****
Dear Ben, Thank you for your feedback, and for taking the time to write about your visit. We would especially like to thank you for recognizing our team members Chardonnay, Miché, and Thuli. It's always wonderful to hear when our staff make a positive impact, and your special mention will be shared with them and our entire team — it means a great deal. We look forward to welcoming you back to aha | The Rex Hotel soon! Kind regards, aha | The Rex Hotel
Dear Ben, Thank you for your feedback, and for taking the time to write about your visit. We would especially like to thank you for recognizing our team members Chardonnay, Miché, and Thuli. It's always wonderful to hear when our staff ma… Show more