Nothing.

Very central, solid built and very well designed and maintained.

Stayed in June 2025

Beautiful property in a great location with friendly helpful staff. Very clean and well kept

Stayed in March 2025

Quite expensive

Staff fantastic

Stayed in February 2025

Nothing

Fabulous hotel with the most engaging and responsive team looking after guests

Stayed in February 2025

Price

Location

Stayed in December 2024

Nothing!

Beautiful suites, very spacious! Amazing location! Staff is super friendly and welcoming! Everyone really tried their best to make us feel taken care of!

Stayed in November 2024

The breakfast service was OK, it was concerning to see flies on the food on the buffet table. I did mention this to the staff and suggest that they get some fly fans, they indicated that this is available, but they did not put these on the tables despite my concern. Breakfast service was also quite slow, I had to get up to fetch milk from the bar after my coffee was brought to the table.

Location and setting of the hotel is really good, dinner was excellent.

Stayed in September 2024

The pillows in the Manor House were horrible. Not the same problem in main hotel.

Exceptionally friendly staff, great location and beautiful views. Rooms are spacious and beautiful, Manor House even nicer than hotel. The turndown in the main hotel was special and better than in the Manor House.

Stayed in April 2024

Amazing location right near the Waterfront with easy access. The hotel is attached to the Queen Victoria so you get to use all their shared facilities and have amazing breakfast. The staff were very friendly and helpful with booking attractions and providing suggestions.

Stayed in March 2024

delay on room being cleaned but once done was spotless

WONDERFUL service Excellent view - All together perfect.

Stayed in February 2024

Beautiful, clean, perfect location.

Stayed in January 2024

Nothing I can think of.

One of the most amazing bathrooms I have ever seen

Stayed in January 2024

There is not a lot to dislike about this hotel.

Superbly located for the V&A Waterfront. Very comfortable junior suite which with a very large bathroom. Breakfast had everything you could want with a choice of buffet or hot breakfast. All the staff were very engaging and helpful.

Stayed in December 2023

Street right under can be very loud, and room service was not effecient but overall nothing major !

Amazing location, super friendly and helpful staff! It was a comfortable stay with great access to V&A, the rooms are spacious and very nice :)

Stayed in December 2023

Our bath was leaking and after mentioning it was not solved. One major bottle neck was the amount of warm water. 3/4 day we had only cold water for showering…

The rooms are very comfortable and enough space. View is good. Restaurant is very good and bar is a good place for a drink.

Stayed in October 2023

Docked off a point for the price; slightly pricey for Capetown

Booked a junior suite with mountain view and stayed for 1 night. The location was right smack in the middle of V&A. The suite was absolutely beautiful and the service was 10/10! Breakfast was so yummy with a great view of the mountain.

Stayed in September 2023

We had no dislikes.

All the staff were so very friendly and went out of their way to accommodate any requests we had. Nothing was too much bother. The Manor House is just lovely and we will certainly be back. We have travelled to many countries but I can say hand on heart that we’ve never had such a wonderful welcome as this.

Stayed in October 2023

Our stay could not have been better.

This is a beautiful hotel in a convenient location. The staff is friendly and efficient, the service impeccable, and the breakfast delicious.

Stayed in August 2023

The WI-FI was unsecured with no password. Would be nice to add a layer of security.

The location, service , and room was excellent. Separate sleeping, bath, and sitting areas. The bathroom and walk in shower was very large. My husband was able to use the separate sitting area at night to surf the internet and not disturb my sleep. We felt safe with the security guard presence in the courtyard when we returned from the V&A Waterfront at nights.

Stayed in September 2023

Very small point but some of the pastries at breakfast were hard.

Staff was exceptionally warm, welcoming and professional. Generous room as advertised with high-end fittings. Breakfast excellent and very prompt service.

Stayed in August 2023

NA

The entire staff was so welcoming and helpful. I was sad to leave them. Llewelyn was especially great, as was the bartender No More. I world like to again say thank you to them snd to everyone else!

Stayed in June 2023

None

Accessibility

Stayed in June 2023

Nothing

Great position, lovely people, great breakfast

Stayed in May 2023

nothing

I don’t have enough good words really, the whole experience was fabulous. great location, the view was stunning, really friendly boutique feel, nothing was too much trouble. the room was really spacious and so nicely done, the food was great and the massage at the spa was probably one of the best I have ever had!

Stayed in May 2023