Reviews of The Lighthouse Guesthouse

Hi Mariaan, jammer om te sien dat jy ons so 'n slegte review gegee het. weet nie waar is jou te kort geskiet het nie, net jammer toe jy hier was en my van aangesig tot aangesig gesien en met my gepraat het was jy baie gelukkig en tevrede en net met lof gepraat maar toe jy weg is nou sê jy anders deur jou review. So dit meer waardeur het as jy ons direk gesê het hoe jy voel. Maar nou-ja, maar moeilik om almal tevrede te stel en nie almal kan jou reguit sê hoe hul voel nie, ons verstaan. Hoop jy kom tog weer terug om ons weer te besoek. Al dan nie en jy wil goedkoper bly in diè dorp dan kan ek jou verwys na iemand wat wel minder vra. Dalk kan jy daar meer tevrede wees. Happy travels. Frank

Hi Mariaan, jammer om te sien dat jy ons so 'n slegte review gegee het. weet nie waar is jou te kort geskiet het nie, net jammer toe jy hier was en my van aangesig tot aangesig gesien en met my gepraat het was jy baie gelukkig en tevred… Show more

Sorry Gqwede, That was your own mistake. Cleaners could not enter the room as you were occupying it. It would have been very embarrassing if we entered and you maybe not dressed. Beds can not be made while someone is laying on top of it. As we could not enter we could not determine if you used the amenities in the room and that you needed replenishing of it. If you did leave the room to allow us access all would have been done. But please, next time if you come again, give cleaners space and all would be done accordingly. The cleaners have instruction to not enter rooms while people are inside. This is to spare both cleaner and customer the embarrassment that could arise. Thank You Frank

Sorry Gqwede, That was your own mistake. Cleaners could not enter the room as you were occupying it. It would have been very embarrassing if we entered and you maybe not dressed. Beds can not be made while someone is laying on top of it. As… Show more

Hi Tseliso, as I told you, we 99% business accommodation. Our customers mostly come on business trips. When you book and you give us information that you want a sitting room we could have arranged that. That room was available at R1570. For a one night stop and sleep over coming in late and leaving again at 6am we did not think you would want that. But if you mentioned that we could have moved you. We did give you clean-borehole-filtered-correct-chemical water which the municipal could not supply. We also did give you solar uninterrupted power. and fiber optic WIFI. clean-filtered Drinking water, coffee, tee. The wardrobe is for over-night stayers. Sorry you were not happy and even when I asked you if you are happy, you were. Wonder what changed your mind. On all the Basic categories you gave a good score - 8.75. Sorry for that. I hope next time you take the better room for your comfort. Frank

Hi Tseliso, as I told you, we 99% business accommodation. Our customers mostly come on business trips. When you book and you give us information that you want a sitting room we could have arranged that. That room was available at R1570. For… Show more