The staff were great and the breakfast was amazing

Stayed in September 2025

Amazing staff! So much attention to detail. Great amenities, including the gym. Breakfast with a lot of options and with attentive staff. Ive only seen this level of service in the best hotels in Dubai. Incredible I must say. The attention to the client is flawless! I had no specific episode where I was surprised, its just how everyone from reception to the concierge and the staff at breakfast. Everyone knows who you are, what you need and provides exactly that. Brutal!

Stayed in September 2025

Nothing . Everything was perfect.

Comfortable luxurious hotel located in the city Centre of Cape Town. Excellent breakfast selection

Stayed in September 2025

None

The breakfast was very good

Stayed in September 2025

The area, the busy street

The beauty of the hotel inside

Stayed in September 2025

The only issue that was an irritation was housekeeping. Seems we missed the advice about getting our room made up. On 2 occasions we found our room not made up at 15:00. As soon as reception was notified it was attended to.

Everything was good. Friendly staff! Awesome service . I particularly enjoyed The masala chai tea😋

Stayed in September 2025

Nothing at all

The ambience, facilities and location were absolutely exceptional. What made the stay most memorable however was the entire breakfast team’s above and beyond service, as well as all other departments. The standout however was Taariq and his entire concierge team who made the stay feel like we were welcomed home. I recommend this hotel to all thinking about staying - one would be lucky to be looked after by Taariq and his team.

Stayed in August 2025

Nothing at all.

The ambience, facilities and location were absolutely exceptional. What made the stay most memorable however was the entire breakfast team’s above and beyond service, as well as all other departments. The standout however was Taariq and his entire concierge team who made the stay feel like we were welcomed home. I recommend this hotel to all thinking about staying - one would be lucky to be looked after by Taariq and his team.

Stayed in August 2025

Some items are a bit to pricey

Nice spacious comfortable rooms, clean and tidy. The restaurants food was really good. The breakfast is definitely worth it. A nice variety of options Nice indoor heated pool was a plus

Stayed in August 2025

Location, beautiful bathroom

Stayed in August 2025

Great location. Fantastic staff. Beautiful facility with wonderful rooms and great views.

Stayed in August 2025

Exceptionally welcoming staff. Beautiful, clean room. Delicious breakfast. Check out at midday was much appreciated.

Stayed in August 2025

Would have much preferred our Mountain view room to actually have a full mountain view - not partial from the balcony leaning over the railing! However very spacious room.

Fabulous staff and room/hotel facilities.

Stayed in August 2025

restaurants close too early

Large offering for breakfast and liked the Indian section which was of high standard and fresh

Stayed in August 2025

n/a

everything

Stayed in August 2025

Nothing not to like

The service is outstanding . All the staff are very professional, kind and go out of their way to accommodate your needs. The rooms are spacious and very clean . The food is incredible. Breakfast lunch or dinner always amazing choices . Couldn’t recommend more.

Stayed in August 2025

Location, cleanliness, food, staff

Stayed in August 2025

None

Not having two separate matress in a bed

Stayed in August 2025

Excellent hotel with luxurious comfort! Breakfast was awesome and off site parking works well

Stayed in August 2025

Slight sewage smell coming off from the bathroom. Didn't bother me that much, and I didn't complain because I just couldn't be bothered.

This hotel truly exceeded my expectations! From the moment I arrived, the concierge and catering team remembered me by name, which instantly made me feel valued and at ease—a first for me and incredibly impressive. The breakfast selection was delightful, and the location couldn’t be more convenient for exploring the city and tours. Every team member I interacted with, from the front desk to the kitchen, provided exceptional service. My room was spacious, comfortable, and offered a breathtaking view of Table Mountain. I couldn’t have asked for a more memorable and enjoyable stay!

Stayed in August 2025

Lounge access

Value for money

Stayed in August 2025

My hotel of choice in Cape Town. Amazing staff and outstanding guest experience! The Taj truly values its guests, and you can feel it in the culture of the hotel and the way every staff member reflects that. From the warm welcome to the thoughtful service, everything was exceptional. Special shout-out to Rita at the Front Desk and Jacobs at the door — both went above and beyond to make my stay memorable. Well done to the whole team! The hotel is also located very close to the top spots: Cathedral, Slave Lodge, Bo Kaap. Great restaurants in the hotel (Bombay Brasserie is top notch), but also around it so you'll never run out of options. There is a coffeeshop just outside where tour guides offer free historic walk 4x a day.

Stayed in August 2025

Exceptional breakfast

Stayed in August 2025

The food

Stayed in August 2025