Reviews of SUN1 NELSPRUIT
N14 & Kaapsehoop Streets, 1211 Nelspruit, South Africa
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewBed comfy..aircon..hygiene..bathroom and shower..clean sheets
TV was did not have a sound at all, only one channel playing..even staff failed to help
Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewI didn't have breakfast
Noise
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe location
No AC it wasn't working
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewIt is close to the Mall and N4
There were no amenities in the room. We were a family of 3, but there was just one bath towel in the room.
Dear Fikile, Our location is definitely one of the things we are very proud. We are so lucky to have a property in the heart of Nelspruit and a very strategic location that brings our guests just a few steps away from must-see attractions and modern-day conveniences. I am disappointed to hear that our housekeeping department didn't meet your expectations, this has been communicated to the housekeeping department and has been addressed. kind regards Sun1 Management Team
Dear Fikile, Our location is definitely one of the things we are very proud. We are so lucky to have a property in the heart of Nelspruit and a very strategic location that brings our guests just a few steps away from must-see attractions … Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI like the reception service I liked the rooms’ peacefulness I liked the cleanliness of the rooms
The security guard that was on night duty is not hospitable. He should stay away from people’s rooms, despite their age
Dear Khoza, Thank you for choosing to stay with us and I am glad to hear that our staff made you feel at home. We look forward to welcoming you back to Sun1 Mbombela Sun in the near future. Kind regards Sun1 Management Team
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNext to the main road
Place was not clean
Dear Nonhlanhla, Thank you for taking the time to give us your feedback about your stay at our hotel. We’re glad that you found our location convenient. We do apologies for not meeting your expectation. Your feedback has been addressed with housekeeping department to make sure that the rooms are cleaned according to our standard. Kind regards Sun1 Management Team
Dear Nonhlanhla, Thank you for taking the time to give us your feedback about your stay at our hotel. We’re glad that you found our location convenient. We do apologies for not meeting your expectation. Your feedback has been addressed wi… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe place is safe,clean and friendly stuff
Improve your bed and why you don't have wifi?
Dear Frans, We appreciate you taking the time to provide us with feedback of your stay. I am happy to hear that our team made your feel at home, and the rooms were cleaned according to our standard. Please note that we do have unlimited Wi-Fi connection everywhere in the hotel. Kind regards Sun1 Management Team
Dear Frans, We appreciate you taking the time to provide us with feedback of your stay. I am happy to hear that our team made your feel at home, and the rooms were cleaned according to our standard. Please note that we do have unlimited Wi-… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAll fine by me.
The TV package. I'm a fan of sports and I couldn't watch the UEFA Champion League qualifying matches.
Dear Sergio Salvador, Thank you for taking the time to give us your feedback about your stay at our hotel. We’re glad that you enjoyed your stay with us. However, I am sorry to hear that you were not satisfied on TV Channels. Please note that we only offer with open view channels as per our standard. Kind regards Sun1 Management Team
Dear Sergio Salvador, Thank you for taking the time to give us your feedback about your stay at our hotel. We’re glad that you enjoyed your stay with us. However, I am sorry to hear that you were not satisfied on TV Channels. Please note th… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewThe room is tiny not good for 2 people
Room size
Dear Louise, Thank you for taking the time to review your stay with us. We unfortunately do not have bigger rooms; all our rooms are the same standard and size. Despite this, we hope to be able to welcome you back soon. Kind Regards Sun1 Management.
Dear Louise, Thank you for taking the time to review your stay with us. We unfortunately do not have bigger rooms; all our rooms are the same standard and size. Despite this, we hope to be able to welcome you back soon. Kind Regards Sun1 Ma… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewPlease fix your Air Conditioners
Dear Bindoliza, Thank you for taking the time to give us your feedback about your stay at our hotel. I am very sorry to hear that your stay did not meet expectations. Please note that your concerns have been passed on to maintenance department and has been addressed. We do hope you give us another chance as we will definitely improve our services. Kind Regards Sun1 Management Team
Dear Bindoliza, Thank you for taking the time to give us your feedback about your stay at our hotel. I am very sorry to hear that your stay did not meet expectations. Please note that your concerns have been passed on to maintenance departm… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewI like the location 100%
the room is too small, and no space to really pack clothes.
Dear Bongani, Thank you for taking the time to give us your feedback about your stay at our hotel. We’re glad that you found our location convenient. Please note that all our rooms size is the same with clothes hangers available in all rooms. Kind regards Sun1 Management Team
Dear Bongani, Thank you for taking the time to give us your feedback about your stay at our hotel. We’re glad that you found our location convenient. Please note that all our rooms size is the same with clothes hangers available in all roo… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewAffordable
Dear Nonkululeko, Thank you for your feedback, and for choosing our hotel. We look forward to welcoming you back to SUN1 Nelspruit soon! Kind regards, Mpho Khoza SUN1 Nelspruit