Reviews of Steenberg Hotel & Spa 5 stars
Corner of Steenberg and Tokai Road, 7945 Tokai, South Africa
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewService is exceptional, no request was too much effort to fulfill from pre-arrival to post departure. Attentive but not intrusive management, ensures that guest comfort remains top of mind, highly appreciated in today's commoditized accommodation environment. I would highly recommend as a special breakaway on a tranquil winefarm in the middle of bustling southern suburbs!
Nothing
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSPA overcharged, but rectified. Tray fee for breakfast not display when order. Only receive account with delivery
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe scenery is great. I loved to family rooms
Lack of activities. I advice the hotel to create some activities like sunset or sunrise yoga, cooking or baking classes, arranging flowers, arts and crafts, or at least board games.
Dear Ootravelleroo, Thank you for your feedback, and for taking the time to write about your visit. We appreciate your kind words about the great scenery and family rooms. We apologize for the lack of activities during your stay. Your suggestions for adding activities like yoga, cooking classes, and board games are valuable and will be taken into consideration for improvement. We look forward to welcoming you back to Steenberg Hotel soon! Kind regards, Ashlen Govender Guest Experience Manager
Dear Ootravelleroo, Thank you for your feedback, and for taking the time to write about your visit. We appreciate your kind words about the great scenery and family rooms. We apologize for the lack of activities during your stay. Your sug… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEverything especially the special price
Nothing
Dear Matukiso, Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that you enjoyed everything during your stay, especially the special price. Your perfect overall service rating is greatly appreciated. We look forward to welcoming you back to Steenberg Hotel soon! Kind regards, Ashlen Govender Guest Experience Manager
Dear Matukiso, Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that you enjoyed everything during your stay, especially the special price. Your perfect overall service rating is grea… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewNothing
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you for your lovely feedback on the estate and our customer service. We look forward to welcoming you back and creating another memorable experience. Warm Regards Ashlen Govender Guest Experience Manager
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you for your lovely feedback on the estate and our customer service. We look forward to welcoming you back and creating another memorable exper… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewWhat a beautiful piece of paradise in the middle of Cape Town. Such a tranquil and luxurious spot with sublime meals and superb rooms. It exceeded our expectations and we absolutely loved our stay. The hotel catered to our every request with both punctuality and precision.
Really couldn't have asked for more. Cape Town weather was also exceptional. So an absolute thumbs up from us. Everything had recently undergone a re-vamp and this only added to the ambiance of the venue.
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you for the lovely feedback, I am so glad that you had such an exceptional stay with us. We look forward to welcoming you back soon and creating another memorable experience. Warm Regards Ashlen Govender Guest Experience Manager
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you for the lovely feedback, I am so glad that you had such an exceptional stay with us. We look forward to welcoming you back soon and creatin… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewAlways a pleasure to stay at Steenberg Hotel
All good
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. We look forward to welcoming you back and creating another memorable experience. Warm Regards Ashlen Govender Guest Experience Manager.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewAbsolutely Stunning! Stayed for 3 nights and it truly was exceptional. Huge thanks to all the staff and Zainab in reception. Everyone was extremely helpful. The room was so comfortable with a beautiful view. Had 3 spa treatments, the best! The food was delicious - everything was just amazing. Everything was to perfection!
Thank you for the amazing review. I am so glad that you had a true Steenberg experience. Thank you for all the lovely feedback on our Spa, staff and facilities. We look forward to welcoming you back soon and creating another memorable experience. Warm Regards Ashlen Govender Guest Experience Manager
Thank you for the amazing review. I am so glad that you had a true Steenberg experience. Thank you for all the lovely feedback on our Spa, staff and facilities. We look forward to welcoming you back soon and creating another memorable ex… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe hotel and spa were exceptional. The complementary wine was a nice touch plus a bottle of bubbles for my husband because it was his birthday
We booked golf but couldn't play because of the rain. The hotel refused to assist us with rebooking at the same rate. It's disappointing as we were really looking forward to the golf and will be a deciding factor whether to visit the hotel again
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you so much for the lovely feedback on the hotel and spa and thank you for spending such a special occasion with us. Thank you for mentioning your golf I will definitely share your feedback with the rest of the team. We look forward to welcoming you back soon and creating another memorable experience. Warm Regards Ashlen Govender Guest Experience Manager
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you so much for the lovely feedback on the hotel and spa and thank you for spending such a special occasion with us. Thank you for mentioning y… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewVery good hotel, friendly staff, mattresses are sufficiently hard, lovely surroundings, very good à la carte breakfast, truly excellent restaurant and bistro, and they offer a daily complementary shittle to Cape Town. (didn‘t try Spa, nor wine tasting)
Unsure whether they really know what „continental breakfast“ means, but that‘s a minor detail.
Thank you for the amazing review. It was a pleasure to have you as a guest of Steenberg. Thank you for the lovely feedback I really hope that you get a chance to try our Spa and wine tasting on your next stay with us. I will share your feedback regarding our continental breakfast with the rest of the team and thank you for mentioning this. We look forward to welcoming you back and creating another memorable experience. Warm Regards Ashlen Govender Guest Experience Manager
Thank you for the amazing review. It was a pleasure to have you as a guest of Steenberg. Thank you for the lovely feedback I really hope that you get a chance to try our Spa and wine tasting on your next stay with us. I will share your f… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewThis hotel was a great ending to our time in Cape Town. The restaurant food was delicious, the bed soft and the shower strong, and our stay came with a free wine tasting on the estate. We also enjoyed using the driving range at the golf club next door.
The only con we experienced was very slow service at breakfast. Service was fine at the same restaurant for dinner, so not sure what happened. Breakfast is a la carte and not buffet.
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you for the lovely feedback I am so glad that you enjoyed your stay with us. Thank you for sharing your breakfast experience with us. We are always looking to improve on lessons learned and I will share your feedback with the rest of the team so that this can be improved. We look forward to welcoming you back soon and creating another memorable experience. Warm Regards Ashlen Govender Guest Experience Manager
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you for the lovely feedback I am so glad that you enjoyed your stay with us. Thank you for sharing your breakfast experience with us. We are al… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewJust a beautiful relaxing property & architecture & landscape was stunning
Nothing
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you for your lovely feedback regarding our facilities. I am so glad that you had such a lovely stay. We look forward to welcoming you back soon and creating another memorable experience. Warm Regards Ashlen Govender Guest Experience Manager
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you for your lovely feedback regarding our facilities. I am so glad that you had such a lovely stay. We look forward to welcoming you back soon… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe staff was exceptionally professional and welcoming. The hotel features outstanding fine dining restaurants that exceeded our expectations. Its location is truly superb, offering stunning surroundings. Overall, a top-tier experience that I would highly recommend.
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you for the lovely feedback regarding our staff and facilities and for recommending us. We look forward to welcoming you back soon and creating another memorable experience. Warm Regards Ashlen Govender Guest Experience Manager
Thank you for the amazing review. It was a pleasure to have you as guests of Steenberg. Thank you for the lovely feedback regarding our staff and facilities and for recommending us. We look forward to welcoming you back soon and creating… Show more
Reviewed: 27 May 2025 · Stayed in April 2025
Verified review