Reviews of St Lucia Hilltop Guest House 4 stars
16 Kingfisher Street, 3936 St Lucia, South Africa
#6 of 29 B&Bs and Inns in St Lucia
Guests' ChoiceReview score
Based on 229 hotel reviews
9.4Score breakdown
-
Cleanliness
9.6
-
Comfort
9.5
-
Location
9.6
-
Facilities
9.4
-
Staff
9.7
-
Value for money
9.4
-
Free WiFi
8.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 15 August 2025
Leoni
South Africa31 reviews5 helpful votes10“Perfect place to stay in St Lucia! Quiet, clean, great breakfasts and super friendly helpful host”- • Leisure trip
- • Couple
- • Queen Room with Pool Access
- • Stayed 3 nights
Nothing
Super efficient host, very friendly and helpful. Quick to fix any issues/questions. Lovely location with exceptional breakfast. Room was great with access to pool area. Quiet location. We had an early departure and Thea organized some delicious breakfast packs for us. Nothing was too much trouble
Stayed in August 2025
-
Reviewed: 3 June 2025
Diana
United States45 reviews7 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Queen Room with Private Patio
- • Stayed 2 nights
- • Submitted via mobile
It was all good!
I booked two rooms here for family members, yet I stayed next door because neither property had room for our family group of 12. I'm leaving a review to commend and thank Thea for her help with booking our rooms, our return (round-trip) transfer from the Durban airport (KSIA) to St Lucia and to dinner in St Lucia every night we were there, and especially with booking our half day trip to Isimangaliso Wetlands Park and Cape Vidal, our hippo and crocodile cruise in St Lucia, and our full-day trip to Hluhluwe-Imfalozi National Park. She responded promptly and cheerfully through WhatsApp to all my queries, sometimes even with a voice message that I found charming. She took care of every possible detail and all our arrangements were perfect. We had written to each other so much that I felt like she was an old friend by the time we arrived. The property itself is lovely and even has a small gift shop and some drinks and snacks available for purchase. Our family members loved their rooms and reported that breakfast was delicious.
Stayed in May 2025
-
Reviewed: 4 April 2025
Johannes
Switzerland17 reviews1 helpful vote10“If you want something excellent for your time in St Lucia, I honestly recommend The Hilltop Guesthouse; we enjoyed very”- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 4 nights
- • Submitted via mobile
see above: nothing
even it sounds too generell: honestly, everything was very excellent
Stayed in April 2025
-
Reviewed: 30 March 2025
Belina
South Africa4 reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
Nothing .. everything was perfect
Thea was amazing.. so friendly abd helpful. Absolutely clean and tidy . Will definitely be back
Stayed in March 2025
-
Reviewed: 29 March 2025
Simo
Australia12 reviews1 helpful vote10“Recommend this guest house”- • Leisure trip
- • Family with young children
- • Two-Bedroom Family Room
- • Stayed 4 nights
- • Submitted via mobile
Everything
Stayed in January 2025
-
Reviewed: 26 March 2025
D'josja
Netherlands4 reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 4 nights
- • Submitted via mobile
Great place to stay. Friendly staff, clean & modern rooms, good breakfast and nice pool
Stayed in March 2025
-
Reviewed: 17 March 2025
Stuart
South Africa31 reviews2 helpful votes9.0“My one and only place to stay when in St Lucia”- • Business trip
- • Group
- • Queen Room with Private Patio
- • Stayed 1 night
The wifi is a bit up and down...
The town was out of power but we had a generator and power for the whole stay.
Stayed in March 2025
-
Reviewed: 8 February 2025
Stuart
South Africa31 reviews2 helpful votes10“The best place to stay in St Lucia”- • Business trip
- • Solo traveller
- • Queen Room with Pool Access
- • Stayed 1 night
- • Submitted via mobile
The WiFi was a bit dodgy on this visit.
The breakfast is amazing. Always feels like I’m being spoiled staying there.
Stayed in February 2025
-
Reviewed: 4 February 2025
Malcolm
United Kingdom40 reviews10Exceptional- • Leisure trip
- • Group
- • Queen Room with Pool Access
- • Stayed 4 nights
Good location, very comfortable, and well set up to deal with power outages. Thea was a superb host, and the staff excellent.
Stayed in February 2025
-
Reviewed: 3 February 2025
Charles
South Africa16 reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 2 nights
No aircon in the reception area as it was very hot.
Overall experience was very good. Great host and breakfast.
Stayed in January 2025
-
Reviewed: 23 January 2025
Jayne
United Kingdom36 reviews6 helpful votes10“Wish we could have stayed longer!”- • Leisure trip
- • Group
- • Queen Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
There was nothing whatsoever to dislike.
Absolutely everything! A very warm welcome from Thea who gave us lots of local information and tips for restaurants. Great host. Extremely comfortable bed, fabulous shower and excellent facilities. Superb breakfast with high quality ingredients.
Stayed in January 2025
-
Reviewed: 16 January 2025
Lavinia
United Kingdom7 reviews10“This guest house should have more than 10 stars, as everything was so purfect.”- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 4 nights
- • Submitted via mobile
Everything, manager very helpful, very clean, staff amazing, made us feel welcome.
Property very clean, great location
Stayed in January 2025
-
Reviewed: 16 January 2025
Stanton
United Kingdom18 reviews1 helpful vote10“The host was very friendly she did so much to help you enjoy you’re stay told you places to visit best restaurants to g”- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 4 nights
- • Submitted via mobile
Didn’t have to in your room
The location the staff the pool the breakfast The rooms
Stayed in January 2025
-
Reviewed: 4 January 2025
Konstantin
Germany6 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 5 nights
- • Submitted via mobile
The wifi reception was sometimes not the best. For us that wasn't really an issue but I guess that's something certain people could complain about.
Very nice host who also proactively offered to do bookings for activities for us. Breakfast was also very very good, especially the omelet was the best I ever had in my life!
Stayed in January 2025
-
Reviewed: 27 December 2024
Thomas
Germany59 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 5 nights
- • Submitted via mobile
The bed mattress was a bit hard for my taste but my wife loved it
Bertus, Thea and the team, the house, outdoor area, TV area, option to rent snorkelling equipment ... and much more
Stayed in December 2024
-
Reviewed: 17 December 2024
Michelle
United Kingdom1 review10Exceptional- • Leisure trip
- • Family with young children
- • Two-Bedroom Family Room
- • Stayed 4 nights
- • Submitted via mobile
Honestly nothing, it was a first class experience from beginning to end.
Exceptional stay, the host Thea was incredible - nothing was too much trouble. She organised all our day trips and made us feel so welcome.
Stayed in December 2024
-
Reviewed: 16 December 2024
Princess
South Africa1 review9.0Superb- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
Theo was very friendly
Stayed in December 2024
-
Reviewed: 13 December 2024
Florian
Germany6 reviews10“Comfortable place to stay, with owner and staff who go the extra mile for a great holiday experience”- • Leisure trip
- • Couple
- • Queen Room with Pool Access
- • Stayed 3 nights
Hilltop Guest House is a great place to stay when in St. Lucia: comfortable and well equipped rooms, great breakfast, nice pool, and a super friendly owner who is helpful and supportive. They even offer a lot of useful equipment to rent for a day (umbrella, sun sail, snorkelling equipment, cooler box etc.) for very reasonable prices, which made an actual positive difference for our day trips through the wetlands park and to the beach. Highly recommend the place!
Stayed in September 2024
-
Reviewed: 28 November 2024
Yvonne
Germany40 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
Excellent breakfast, lovely pool, beautiful room. Great staff and cute cat!
Stayed in November 2024
-
Reviewed: 25 November 2024
Fulufhelo
South Africa26 reviews3 helpful votes8.0“Amazing”- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
The beds are a little uncomfortable,the mattress is very hard.
It was quiet and the breakfast was amazing.
Stayed in November 2024
-
Reviewed: 25 November 2024
Sphesihle
South Africa5 reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Private Patio
- • Stayed 1 night
- • Submitted via mobile
I love everything about that place
Room was beautiful with private patio, staff was friendly, nice breakfast
Stayed in November 2024
-
Reviewed: 18 November 2024
Ngcobo
South Africa1 review10“We enjoyed our stay beside the shower door”- • Leisure trip
- • Couple
- • Queen Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
There was no shower door so the water spilled on the floor making the room uncomfortable after taking a shower, this situation was not okay for our safety and well being.
The place was very quiet and pleasant for relaxation
Stayed in November 2024
-
Reviewed: 15 November 2024
Shelley
United Kingdom31 reviews13 helpful votes10“Excellent value for money / would definitely recommend”- • Leisure trip
- • Group
- • Two-Bedroom Family Room
- • Stayed 3 nights
- • Submitted via mobile
None
Lovely, comfortable rooms, guest sitting rooms and pool area. Spotlessly clean and very comfortable beds. Really good breakfast
Stayed in November 2024
-
Reviewed: 3 November 2024
Claudia
Germany55 reviews11 helpful votes9.0“Nice small hotel”- • Leisure trip
- • Family with young children
- • Queen Room with Pool Access
- • Stayed 2 nights
Nothing
Nice small hotel with nice, perhaps a little bit small rooms. Nice pool area for relaxing. Good breakfast. Nice and helpful owner.
Stayed in October 2024
