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Location, swimming pool and super friendly staff. Amazing breakfast.

Stayed in August 2025

The extra fleece / throw was not clean, and it was cold.

The staff was friendly and kept checking if we are fine or if there's anything we needed.

Stayed in July 2025

None

Well mannered staff , sound proofed no noise at all . View And breakfast wqs super good

Stayed in June 2025

I am sure the air conditioner has already been attended to by now, it can get quite chilly in the wee hours of the night. Again, Lace curtains can surely benefit the ground floor rooms to obstruct the inside view from other guest manoeuvring the yard.

Perfect location in Umhlanga, approximate to all places of interest. I loved the elevated landscape with a functional yard having braai areas, patios with great relaxing views and a pool for those summer days. The Manager provided a feel at home atmosphere trying all she could to make it up for any shortcomings being observed/reported. Always on standby to offer assistance whenever needed.

Stayed in July 2025

Nothing

Beautiful view and very clean

Stayed in July 2025

The sitting area at the corner of the outside the pool area is very tranquil!

Stayed in March 2025

Nothing

I love everything about Shelbourne. Hence, I keep going back. It never disappoints

Stayed in April 2025

Nothing

Everything met and exceeded my expectations. The staff, owner, food, service, and facility were amazing !!

Stayed in April 2025

Lovely breakfast well presented

Stayed in April 2025

Nothing could have been better

Lovely location close to malls, amenities

Stayed in March 2025

Nothing.

The place was nice and clean, located in a quiet area and just beautiful. The staff was super friendly and I really enjoyed the breakfast they served me.

Stayed in March 2025

To short stay

From the moment I drove up the driveway, I was greeted by a friendly host who could hold a conversation. She was friendly and extremely professional.

Stayed in March 2025

The place was clean and it was just like the pictures online. The staff was very friendly. My boyfriend had a car battery problem and the owners did not hesitate to assist us. I have definitely recommended this place to my friends.

Stayed in March 2025

the hostess was extremely helpful and friendly, she made us feel so welcome and wanted at the lodge. she stayed up late to check us in as well as open up for us when we got back from our night out. i would go back purely for her great hospitality.

Stayed in March 2025

Shelbourne lodge went out their way for us, made a beautiful romantic dinner ! Food was amazing! And the service was wonderful! We love it ! Will surly visit again ! Monkey family came to visit us as well which was very beautiful and cute

Stayed in January 2025

Lovely guest house with comfortable amenities, a good breakfast and friendly staff. Great for a short weekend visit or home base for a longer stay.

Stayed in December 2024

Very warm welcome from Gugu. She and the rest of the staff were very helpful. Big and comfortable bed and very good aircondition. The lock at the door was a hassle. The place itself is very nice but needs some attention. The outdoor furniture are worn out and need a replacement. Parking ist also not so easy.

Stayed in January 2025

Remote was slow when operating

Everything was perfection

Stayed in January 2025

The parking situation.

Hospitality from the staff was amazing.

Stayed in December 2024

Nothing

I liked everything about the place, Gugu was the best, she made sure that we are settled and comfortable, she assisted with everything from booking to the last day

Stayed in October 2024

the service was good

They don't serve the breakfast

Stayed in October 2024

too much dirt behind the head board and under the bed . bathroom drainage needs attention. other than that everything else was perfect 🥰

The location was good and privacy was on point.

Stayed in September 2024

After using shower most of the floor gets wet

Easy to access. Good location. Quite.

Stayed in September 2024

Access to television apps was quite a challenge and took a while to get used to after the manager explained it. The tap in the kitchen area was loose. I would suggest a standard door to the entrance of the room instead of a sliding door that would make it feel more private. A small table with chairs to sit and eat at in the little kitchen and lounge area will be a great option next to room three and will prevent guests from eating in the room.

We did not have breakfast due to the cost. R150 for breakfast is a bit much, especially if you don't know what breakfast includes. We loved the warm welcome and the friendliness and helpfulness of the staff. The room and bathroom were spacious and clean, the bed was comfortable, and we slept well. Shelbourne Lodge has a homely atmosphere.

Stayed in September 2024