4 13th avenue Houghton estate, Houghton, 2198 Johannesburg, South Africa
#3 of 171 hotels in Johannesburg
Guests' ChoiceBased on 56 hotel reviews
9.3Cleanliness
9.8
Comfort
9.8
Location
9.4
Facilities
9.7
Staff
9.8
Value for money
9.2
Free WiFi
8.7
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Showing 1 – 25
Reviewed: 23 August 2025
Mei-hua
United StatesHistorical buildings and architecture. Every room has a name for his past history.
Stayed in August 2025
Reviewed: 18 August 2025
Anthony
AustraliaOnly a very minor issue; We stayed 3 nights, and the relatively restaurant's smallish dinner menu didn't change. On a longer stay, it might be difficult to have a variety of choices.
The hotel was lovely and has such an interesting history. The staff are excellent and extremely helpful and thoroughly enjoyed our stay.
Stayed in July 2025
Reviewed: 23 March 2025
Mellisha
United KingdomNothing. Everything was fabulous
Excellent stay. Staff were so helpful and friendly. Nothing was too much trouble for them. The history of the place was just amazing, it was truly great experience
Stayed in March 2025
Reviewed: 3 March 2025
Rosie
United KingdomIt was all wonderful
The staff were fabulous …nothing was too much trouble. The tour was very interesting and we loved learning more about the property and the art and history. . We had supper at the restaurant and it was delicious….thank you so much for making my birthday very special, this will be our go to place in Johannesburg. .We only stayed one night on a layover between flights and it was so worth it ..
Stayed in March 2025
Reviewed: 12 January 2025
Mellisha
United KingdomAbsolutely nothing
The history that is offered is unique and inspiring. The staff are amazing and so helpful and accommodating. The food is second to none. Facilities were great and the service incredible
Stayed in January 2025
Reviewed: 30 December 2024
Joan
SpainNo windows in the room, WC not separated from room
Service, building, people
Stayed in December 2024
Reviewed: 27 December 2024
Nobantu
South AfricaNothing
Its proximity to my home, cosy and beautifully decorated. Feels like home...
Stayed in December 2024
Reviewed: 2 July 2024
Pitsi
South AfricaNothing at all. All went well.
The breakfast was awesome. The property location is easily accessible.
Stayed in June 2024
Reviewed: 29 June 2024
Kagiso
South AfricaIt feels like “home”
Stayed in June 2024
Reviewed: 21 June 2024
Rafael
South AfricaThe rooms are awesome - but we didn't fully understand how to open the blinds/curtains, which remained closed during our stay.
A place of historical significance within South Africa. View beautiful images & painting of Mandela. The Sanctuary Mandela opened in late 2021 - so place / furnishing is new and well maintained. The onsite restaurant, Insight caters to a fixed local dinner menu enjoyed by Mandela himself. You have to try the oxtail! Staff arranged a lovely romantic turndown for the evening!
Stayed in June 2024
Reviewed: 27 May 2024
Angus
South AfricaOur experience at Sanctuary Mandela was exceptional from when we arrived to when we departed. The food, ambience and service went beyond our expectations. Thank you for making our stay incredible.
Stayed in May 2024
Reviewed: 25 February 2024
Raf
BelgiumAmazing place. Never had such an experience. Great staff, food excellent and this in an historical location
Stayed in January 2024
Reviewed: 20 February 2024
Rebecca
United KingdomVery minor point but the doors should be better soundproofed. We could hear everything from the restaurant very clearly which to some extent takes away the feeling of privacy in the bedroom
Beautiful setting, lovely staff, great food.
Stayed in February 2024
Reviewed: 21 October 2023
John
United KingdomSee my last review
See my last review. We used the hotel as the first and last night of a safari trip
Stayed in September 2023
Reviewed: 21 October 2023
John
United KingdomSame lunch and dinner menu
Fantastic property with a great history, staff could not have been more helpful, the tour was great
Stayed in September 2023
Reviewed: 20 October 2023
Michael
United StatesWe loved every minute of our stay. And our only regret is that we had to leave and return home. We miss everything about Sanctuary Mandela - particularly the kindest and most caring staff.
We could not have been happier with the total experience at the Sanctuary! The staff became like family the first day of our first of 2 stays there. And now a month later, we're still in awe of them.
Stayed in September 2023
Reviewed: 11 September 2023
Mzimase
South AfricaThe order had to be repeated twice as the eggs were not done well as per request
Staff through out the hotel were attentive and helpful
Stayed in September 2023
Reviewed: 3 September 2023
Richard
AustraliaNothing at all!
Everything! The interior design is very attractive, both the individual rooms and the common areas. The staff were friendly and welcoming. The meals were interesting and delicious.
Stayed in August 2023
Reviewed: 17 July 2023
Jamie
United StatesThe property was gorgeous! The staff was absolutely amazing and made us feel like family! The food was delicious! Everything was perfect and I can't imagine staying anywhere else while in Johannesburg!
Stayed in July 2023
Reviewed: 24 June 2023
Lucy
United KingdomPool was shady but not a problem for us!
Great breakfast , staff were friendly and went above and beyond to help us celebrate our daughter-in-law’s birthday
Stayed in June 2023
Reviewed: 2 June 2023
Shelley
Australiaeverything
Stayed in May 2023
Reviewed: 2 June 2023
Amanda
AustraliaEverything, it oozed with warmth, happiness and history. The food is also fabulous.
Stayed in June 2023
Reviewed: 21 May 2023
Miriam
United KingdomNothing!!
Attentive staff with sweet & extremely thoughtful personalised touches for our stay. Our room and bathroom were great. Breakfast (included) and dinner were super delicious and Mandela’s previous chef was part of the team - how amazing is that!? Talk about eating with history. The hotel itself is full of history and we loved the tour around residence. Highly highly recommend this hotel!
Stayed in May 2023
Reviewed: 18 May 2023
Ntsoaki
South AfricaI love everything about this gem. However it will be great if they can consider to have rates for locals, unless their niche market is Europeans /Foreign nationals who pay with💰and £
The staff member’s smile with the words “ Welcome Home” I travel a lot and never have I been welcomed like this. I felt like I was home and my family & friends were welcomed exactly the same way hours later after my check in. Throughout our stay the staff’s professionalism was impeccable. Their love for people is commendable, the food is on another level👌🏾
Stayed in May 2023
Showing 1 – 25
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