Fabulous location and amenities. Staff so friendly and professional loved it and would stay again.

Stayed in August 2025

N?A

The staff were outstanding. Incredibly helpful.

Stayed in August 2025

Shower door leaked slightly and tree on the balcony slightly blocked table mountain view. Some minor works going on one morning. These however didn't spoil our stay and we'd definitely stay here again!

Amazing hotel, the staff were so friendly and welcoming - Oswell and Christian in particular. Breakfast was a la carte and very tasty. Room was huge and immaculately clean, bed very comfy.

Stayed in July 2025

Staff hospitality and location

Stayed in July 2025

very clean lovely staff and great location

Stayed in June 2025

There wasn’t anything we didn’t like.

Great location a short walk to the heart of all the restaurants, bars and waterfront. Very helpful polite staff and fabulous breakfast. The rooms were a good size and maintained.

Stayed in March 2025

The room was dark - better lighting in the bathroom especially would have been appreciated

Stylish hotel in great location. Lovely staff, excellent breakfast and huge room and bathroom.

Stayed in May 2025

Room size

Great staff, would have liked a larger room

Stayed in March 2025

Location rooms and staff

Stayed in April 2025

The room and everything about it was exceptional. But, the bathroom wasn’t at the same level. The shower had mould at the bottom and the water pressure was so bad. It was such a shame, you couldn’t fault anything and to have such a let down bathroom.

Location is perfect and the staff are very attentive.

Stayed in April 2025

Nothing .. except the dinner should be a la carte .. not interested in 7 courses with wine pairing!

Location, staff and breakfast all first class.

Stayed in April 2025

We liked everything.

Great location within metres of the V&A Waterfront, closes to numerous bars, restaurants and shops. All staff are very helpful, friendly and willing to help with anything. Hotel has a nice relaxed atmosphere and it’s quiet even though the busy city is on the doorstep. Breakfast at the hotel was very nice, plenty of choice and very good service. There is a nice bar area, where you can relax after a busy day. Room was a great size, extremely clean, bottles of water replenished every day, large bathroom with quality bathroom products. There is parking at the hotel which was very useful. Would recommend a stay at this hotel if you are visiting Cape Town.

Stayed in March 2025

Breakfast and staff were excellent. Facilities including swimming pool area were very good indeed.

Stayed in March 2025

THE BREAKFAST WASNT UP TO STANDARD

THE PROPERTY WAS SUPER CLEAN AT ALL TIMES

Stayed in March 2025

Only little problem was the window had a gap in it a first night was windy so howled most the night

Stayed in March 2025

Nothing

We loved everything about this hotel. As other reviews have said this hotel is really comfortable & stylish, in a great location, very near the waterfront amenities but a bit quieter than other hotels with use of the lovely private pool & garden area. In addition the staff were all truly exceptional. Nothing was too much trouble for any of them from booking taxis, giving directions to arranging off menu items.

Stayed in March 2025

My room was located next to a storage room used by breakfast staff. Woke me up early.

Excellent staff. Good breakfast and great dinners.

Stayed in March 2025

Only problem is the taxi drivers for each of us coming from the airport got lost finding it. Maybe being purposeful in sending out some directions, and helpful hints to assure a smooth arrival

We loved the property! The staff went out of their way to help. ALWAYS on top of things. The location was perfect close to everything but quiet and a bit exclusive. Breakfast was also fantastic.

Stayed in March 2025

They have made a significant change to the dinner menu. It was not to our taste. The guy in charge was great and got us something from the room service menu.

Lovely room with great views of Cape Town. Staff are excellent they balance professionalism with a friendly manner. Excellent breakfast.

Stayed in March 2025

Nothing

Situated on the waterfront within easy reach of the Mall, Time Out Market and the City Bus terminal the hotel was perfect for tourists as a base. It also benefited from a garden oasis with pool - a tranquil escape from the busy city. Staff were exceptional, patient, friendly and kind. Special mention to Clayton, Nkosi and Lulu

Stayed in March 2025

Nothing

Location is perfect. It is within easy walking distance to the Victoria & Alfred Waterfrond. The room was large enough and very clean. All the staff we have met were very helpful and professional.

Stayed in February 2025

Loved everything about this hotel…..could possibly do with some more sunbeds around the pool area

Stayed in January 2025

If there was anything I might change it would be the restaurant dinner menu. The only option seemed to be a 7 course meal, or bar food. Something in between would have been appreciated. The free breakfast was very good!

Facilities were exceptionally clean and in great repair. Nothing in the room was dirty, broken, or worn. Amenities were thoughtful and well presented. The highlight was the friendly, helpful and professional staff!

Stayed in February 2025

Nothing

Great staff super room

Stayed in February 2025