Reviews of Protea Hotel by Marriott Knysna Quays 4 stars
Waterfront Drive, Waterfront, 6570 Knysna, South Africa
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewLocation was very nice, staff were very helpful
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location; breakfast was very good and room practical and clean.
Reception staff not overly friendly.
Dear Hynnes, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Hynnes, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hop… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewJust the location rest very poor facilities in the room
Bathrooms not fully equipped. Water clogged in the wash basin every time we open the tap. No toiletries at all. Inspite of complaining to them not resolved. Very limited things in breakfast. Very few fruits. Over all no value for the money paid. Bad experience
Dear Javed, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Javed, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI Lliked every thing including its proximity to the ocean. The staff very helpfull.
Nothing
Dear Dr LR Munxhelele, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Dr LR Munxhelele, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedba… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewCoffee making was a bit slow.
Dear Philip, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Philip, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hop… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSo clean and wonderful staff. We loved it so much we will be back. Thank u
Nothing
Dear Pamela, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Pamela, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hop… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe service was exceptional, really enjoyed our family stay. Would go back again.
Nothing
Dear Nqobile, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Nqobile, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We ho… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe hotel is very we’ll maintened also in the details. Very kind and helpful staff. The fantastic room, large with a wonderful view of the harbour and a fabulous shower. The location is then perfect, right next to the waterfront, so there is no need to use the car for restaurants and shops.
Nothing
Dear Silvia, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Silvia, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hop… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe rooms were amazingly clean and the staff are super helpful. Will be visiting again.Breakfast was amazing with a wide variety and choice.
N/A
Dear Conspringbok, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Conspringbok, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. … Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewLocation
Sell situated and clean
Dear Lorenzo, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Lorenzo, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We ho… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewTher are no gym
Dear Alroudhan, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Alroudhan, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewBreakfast was good! Location perfect!
N/A
Dear Tamzin, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Tamzin, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hop… Show more
Reviewed: 25 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewTv ..... outdated...
Dear Polly, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Polly, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified revieweverything
construction noise
Dear Simphiwe, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Simphiwe, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We h… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewEverything
Nothing
Dear Amal, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Erené van Heerden Acting General Manager
Dear Amal, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with the entire team. Once again, I appreciate you taking the time to share your feedback. We hope … Show more