Reviews of Pezula Nature Retreat
Lagoonview Drive, Eastern Head, 6570 Knysna, South Africa
#17 of 26 hotels in Knysna
Guests' ChoiceReview score
Based on 955 hotel reviews
9.1Score breakdown
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Cleanliness
9.2
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Comfort
9.3
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Location
9.5
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Facilities
9.2
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Staff
9.2
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Value for money
9.0
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Free WiFi
8.9
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Reviewed: 31 August 2025
Hlumela
South Africa1 review10Exceptional- • Leisure trip
- • Couple
- • Eco Nature Extra Large Suite
- • Stayed 2 nights
- • Submitted via mobile
Oh loved it. Special shout out to Mashudu from maintenance, he went over and beyond.
Stayed in August 2025
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Reviewed: 30 August 2025
Ismail
United Arab Emirates24 reviews8.0Very good- • Leisure trip
- • People with friends
- • Villa with Private Pool
- • Stayed 2 nights
- • Submitted via mobile
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Stayed in August 2025
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Reviewed: 30 August 2025
Fahd
United Arab Emirates15 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Villa with Private Pool
- • Stayed 3 nights
- • Submitted via mobile
Breakfast
The accommodations and view
Stayed in August 2025
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Reviewed: 24 August 2025
Sarah
Saudi Arabia28 reviews4 helpful votes10“exceptional stay with five-star wellness experience”- • Leisure trip
- • Family with young children
- • Villa with Private Pool
- • Stayed 5 nights
- • Submitted via mobile
We had an unforgettable stay at Pezula Retreat in Knysna! The villa was absolutely amazing — spacious, beautifully designed, and fully equipped for a luxurious and relaxing stay. The facilities are world-class, making it not only a retreat in itself but also an ideal hub for exploring the Garden Route. The spa services were exceptional. I had the Ritual Chamber, SOS CBT massage, and the Probiotics Facial — each treatment was delivered with such care and professionalism, leaving me completely rejuvenated. Truly a five-star wellness experience. What made our stay even more special was the outstanding service. A very strong compliment to Lucciano, the porter, whose warmth, constant helpfulness and friendly attitude, professionalism, and genuine care stood out. If you’re visiting the Garden Route, Pezula Retreat is an absolute must — a perfect blend of luxury, relaxation, and exceptional service.
Stayed in August 2025
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Reviewed: 20 August 2025
Portia
South Africa4 reviews1 helpful vote10“The highlight was the spa. A great way to reset!”- • Leisure trip
- • Couple
- • Eco Sky Suite
- • Stayed 3 nights
- • Submitted via mobile
Excellent relaxation place and an exceptional service from all staff from security to reception and restaurant. I would go back again
Stayed in August 2025
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Reviewed: 17 August 2025
Abdulrahman
Saudi Arabia69 reviews11 helpful votes9.0“A luxurious stay”- • Leisure trip
- • Couple
- • Eco Sky Large Suite
- • Stayed 2 nights
- • Submitted via mobile
The hot water at evening Slopes up and down to reach the restaurant and reception I tried to request a ride one night as it was raining, but nobody came to pick us up Still a great place to rest and relax
A luxurious stay in the middle of beautiful scenery Excellent walking area Every thing was great except for the hot water in the evening you couldn’t get hot water The fire place with the provided wood gave additional warm atmosphere
Stayed in August 2025
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Reviewed: 16 August 2025
Jo
South Africa124 reviews11 helpful votes10“A little time out relaxing”- • Leisure trip
- • Couple
- • Eco Sky Large Suite
- • Stayed 2 nights
- • Submitted via mobile
The only thing I disliked about the property was that we were not there long enough
The location was peaceful and great views The restaurant food was excellent. The staff all went out of their way to be helpful and were chatty and courteous The spa treatment I had was the best massage I’ve had in a long time and a nice glass of red wine to finish made it perfect
Stayed in August 2025
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Reviewed: 14 August 2025
Tej
Belgium18 reviews1 helpful vote10Exceptional- • Family with young children
- • Eco Nature Large Suite
- • Stayed 1 night
- • Submitted via mobile
It was fantastic location and super service
Stayed in August 2025
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Reviewed: 8 August 2025
Thandwayo
South Africa2 reviews10“.”- • Leisure trip
- • Couple
- • Sky Vista Large Suite
- • Stayed 2 nights
- • Submitted via mobile
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Stayed in June 2025
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Reviewed: 4 August 2025
Mohammed
United Arab Emirates18 reviews2 helpful votes10“Best stay for family”- • Leisure trip
- • Family with young children
- • Sky Vista One Bedroom Suite
- • Stayed 4 nights
- • Submitted via mobile
The private pool was so small they should call it plunging pool and nit heated water in the pool
It was amazing luxurious villa, modern, comfortable and big space. The buffet breakfast was limited but delicious
Stayed in August 2025
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Reviewed: 3 August 2025
Mimi
South Africa2 reviews8.0“It was a lovely stay.”- • Leisure trip
- • Couple
- • Eco Sky Suite
- • Stayed 3 nights
- • Submitted via mobile
The fire place is not sufficient enough in winter
I liked the heated pool and the spa
Stayed in May 2025
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Reviewed: 28 July 2025
Jaipaul
South Africa2 reviews10“We had an amazing stay at Pezula we will definately be back again”- • Leisure trip
- • Family with young children
- • Eco Nature Large Suite
- • Stayed 3 nights
We liked everything... there was nothing that we were not happy about.
The bedroom was nice and spacy ... the fireplace was perfect especially now in winter. The mattress was so comfy... I checked the label of the mattress in order to purchase one for me for home :) Breakfast was excellent... the buffet had a huge variety, my favorite was the Shatshuka. As for dinner we tried most of the meals on the menu and it was all very tasty and beautifully prepared Very seldom you get a restaurant that offers all foods halal... this was really great :)
Stayed in July 2025
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Reviewed: 23 July 2025
Duncan
South Africa12 reviews8.0“Very relaxing”- • Leisure trip
- • Family with young children
- • Eco Sky Large Suite
- • Stayed 2 nights
- • Submitted via mobile
Supply of wet wood in rooms 😩
Suites were spacious. Beautiful views
Stayed in July 2025
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Reviewed: 21 July 2025
Kelly
South Africa2 reviews9.0“Very relaxing and enjoyable stay”- • Leisure trip
- • Family with young children
- • Sky Vista Large Suite
- • Stayed 2 nights
- • Submitted via mobile
My hot water wasn’t working but the staff did fix it eventually
Love Pezula, very family friendly and lovely breakfast buffet, the staff is also very welcoming and willing to help
Stayed in June 2025
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Reviewed: 20 July 2025
Patricia
United States1 review10“World class escape to a spectacular natural retreat where we were treated like royalty!”- • Leisure trip
- • Couple
- • Eco Sky Suite
- • Stayed 6 nights
- • Submitted via mobile
We could have stayed two weeks instead of one!!!
We felt wrapped in luxury from start to finish! Our suite was stunningly decorated with high end finishes (travertine stone and natural wood). It was very spacious almost like a studio apartment with a mini kitchen, walk-in closet and wood burning fireplace! We had a lovely ocean view from our balcony! The property focuses on cultivating indigenous plants and even has a nursery so the flowers, trees and walkways were interesting and incredibly beautiful! The staff went above and beyond to take care of us! The breakfast was outstanding! They offer a buffet of fresh fruit,fresh fruit compotes, freshly squeezed fruit juices and smoothies as well as an array of fresh pastries including health muffins and banana bread and the hot dishes were simply world class! Dinner was also delicious with a truly varied menu! My spa treatment was amazing! I have to mention the staff again because they were so warm and welcoming! We felt truly refreshed after our stay because the people took such good care of us! Can't recommend highly enough!
Stayed in July 2025
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Reviewed: 18 July 2025
Aunyana
South Africa25 reviews10Exceptional- • Leisure trip
- • Couple
- • Eco Nature Large Suite
- • Stayed 3 nights
- • Submitted via mobile
The WiFi wasn't great.
Everything
Stayed in July 2025
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Reviewed: 16 July 2025
Deep
India12 reviews4 helpful votes8.0“Good Location but hospitality needs to be better”- • Leisure trip
- • Couple
- • Sky Vista Extra Large Suite
- • Stayed 3 nights
- • Submitted via mobile
The hospitality of the staff
Location , Rooms were fabulous
Stayed in July 2025
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Reviewed: 13 July 2025
Siphesihle
South Africa3 reviews8.0“I wish I had booked for longer!”- • Leisure trip
- • Couple
- • Sky Panoramic Large Suite
- • Stayed 2 nights
- • Submitted via mobile
The bed was too hard for me
Every single staff member was friendly and very eager to help. Very clean and beautiful.
Stayed in June 2025
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Reviewed: 13 July 2025
Jwara
South Africa2 reviews9.0“We had a beautiful stay. We were there to celebrate my daughter’s 1 year old birthday and it was the best decision we ma”- • Leisure trip
- • Family with young children
- • Eco Sky Suite
- • Stayed 3 nights
- • Submitted via mobile
I loved everything about it.
The place was absolutely beautiful and clean. The staff was also amazing. We also really enjoyed the welcome drinks. I also loved that the dining area had a private space which we were allowed to use especially since we were traveling with kids.
Stayed in June 2025
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Reviewed: 9 July 2025
Dube
South Africa5 reviews9.0Superb- • Leisure trip
- • Couple
- • Eco Sky Suite
- • Stayed 4 nights
- • Submitted via mobile
Nothing really
The friendly staff, the clean rooms, and the staff always there when you need anything, the breakfast on point 😍
Stayed in May 2025
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Reviewed: 8 July 2025
Bodine
South Africa19 reviews1 helpful vote9.0“Incredible”- • Leisure trip
- • Couple
- • Eco Sky Suite
- • Stayed 3 nights
The milk was off - but I understand that there was no way of knowing this as it was those one-serving closed off containers. The tea and coffee was not enough - would have liked to have more
Amazing, clean, affordable luxury my favourite was the gown - like wearing a permanent hug
Stayed in July 2025
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Reviewed: 7 July 2025
Tenille
South Africa2 reviews10“Highly recommend! A Knysna gem.”- • Leisure trip
- • Couple
- • Eco Sky Suite
- • Stayed 3 nights
- • Submitted via mobile
The attention to detail in this place did not go unnoticed. Very good breakfast buffet and super friendly staff.
Stayed in June 2025
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Reviewed: 6 July 2025
Xolani
South Africa50 reviews8.0“Satisfactory”- • Leisure trip
- • Couple
- • Eco Sky Suite
- • Stayed 2 nights
- • Submitted via mobile
Due to their wonderful size, the rooms just do not hear up with the oil heaters that are provided. Can be extremely cold in winter. The shower was also cold after 1 person showers. Perhaps there's a truck we missed. We found breakfast to be quite disappointing. Dinner was a much better affair.
The rooms are magnificent and we liked the location. Beautiful views of Knysna.
Stayed in June 2025
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Reviewed: 6 July 2025
Leone
South Africa14 reviews9.0“Always worth it”- • Couple
- • Sky Panoramic Extra Large Suite
- • Stayed 2 nights
- • Submitted via mobile
The rooms are beautiful and the spa was amazing. I loved staying at Pezula always a treat.
Stayed in June 2025
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