Reviews of On The Square Accommodation

Location good, cleanliness good.

Staff management and communication extremely disappointing. Huge inconvenience of not being able to get into room 4 late at night as a result of a broken lock/key. Likewise, most infuriating not being able to have someone answer a phone and come out to attend to the issue.

Only three things that were either not in the room or that can be changed. 1) Lighter or matches for the nice candles put out 2) Wine bottle opener 3) The instant coffee can maybe be a better make than frisco, like Jacobs or Nescafe

I did not read the video instruction send to me prior to contacting the site . Garrid help us over phone. The aircon worked well. considering the outside temperature was in the high 38C

Step accessing the room caught us by surprise, and bath shower was great but the water pressure was on the low side.

Water pressure in the shower was very low, not pleasant

Well-equipped room with TV, fridge and coffee machine. Great location.

No door on bathroom and toilet, only a curtain. My wife had to leave the room when I used the toilet.

The accommodation is centrally situated. The room exceeded our needs and expectations. There was an immediate response to an enquiry. We will definitely make use of the services again.

I cannot think of anything right now.

We really enjoyed our stay and will definitely be back.

I think that someone should make sure that the internet is working prior to someone arriving. We had no TV/ Netflix at all

The room was an adequate size. There was a bath. Location was good.

I phoned the owner before our stay and requested that there is clear communication about check in. We choose not to use Whats App so I requested that any entry codes could be sent before we set off on our journey. The owner gave us a code to access the car park but neglected to tell us where the car park was. When we arrived it seemed that we were not expected. A woman directed us to the parking (across the road at another building) But back at the actual accommodation, even though the woman worked there, she had not been given the key code for the box to retrieve our keys. So we stood in the pouring rain and phoned the owner a second time to ask again for clear instructions to access the key. Reflecting on our stay and the facilities, the accommodation is over-priced for bed, no breakfast. We never met the owner during our weekend stay. There were no personal recommendations. There was no warm welcome. It is a 'faceless' check in, where you are sent a code to get in (or maybe not). A request to booking.com: Please indicate SELF CHECK-IN on your website for this type of accommodation. We book a lot of accommodation via this site. We would like the option to avoid self check in places, as things so often go wrong on arrival and the owner is not on site to help.

Beautifully built property. One of the best bathrooms we've ever stayed in, anywhere. A small wobbly on arrival with the code for the key box was promptly sorted out by the owner. Communication was excellent in that regard. Location is fantastic and the overnight parking is a nice touch. This is a great choice for anyone in the area.

Nitpicking now, but the TV is mounted quite high. If you don't want your evening Netflix fix to be while lying on the bed, you'll struggle with it. That's such a minor thing though.