Reviews of No 20 On the Beach Guesthouse
20 The Promenade, Glen Ashley, 4051 Durban, South Africa
#136 of 204 B&Bs and Inns in Durban
Guests' ChoiceReview score
Based on 49 hotel reviews
7.3Score breakdown
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Cleanliness
7.4
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Comfort
7.7
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Location
8.8
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Facilities
7.5
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Staff
8.1
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Value for money
7.6
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Free WiFi
6.2
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Showing 1 – 25
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Reviewed: 22 July 2025
Indi
South Africa27 reviews6 helpful votes6.0“Not a happy chappy”- • Business trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
As per my booking.com level I was upgraded from a standard to a king room. However the room we were in was definitely a standard as it was so small and very little room to move around and didn't correspond to the pictures. Even though I spoke to the owner about this, nothing was done as she advised it was a 'king room' . It definitely wasn't. The noise level was terrible from other guest as their kids were doing the most. Yes, I understand everyone came for a holiday but there should be a level of respect for all guest. No one was there either to assist in this regard. The pillows definitely need an upgrade, it wasn't comfortable at all. The bathroom, shower in particular NEED A DEEP CLEAN. The aircon didnt warm up either, no plug close to the bedside for charging, i also had to remove the tv remote batteries for the aircon and then remove them again for the tv...inconvenience...Lastly, my deal came with breakfast, which we really enjoyed, complements to the chef, however since when does breakfast NOT include a beverage? We had to pay for our beverages at breakfast. Totally disappointed. For the money I paid for 2 nights and 1 day, I personally don't think it was worth it. This could be a 5 star establishment if the effort was put into it. And it's the little things that makes a huge difference. As frequent travelers for work I've stayed in many places so I definitely have a very good idea about value for money.
Lovely location and superb service from Jason. Complements to the chef at breakfast.
Stayed in July 2025
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Reviewed: 12 June 2025
Mike
Botswana6 reviews7.0“it was fine”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 4 nights
consider changing their bedding
Breakfast was great
Stayed in June 2025
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Reviewed: 3 January 2025
Vinesh
South Africa15 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
old bedding linen and stained pillows.
*Accommodating hosts who Acted on my requirements. *Excellent breakfast menu, presentation and taste. * love the sourdough bread.
Stayed in December 2024
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Reviewed: 8 July 2024
Vaughan
South Africa2 reviews8.0“Comfortable, great location, Chloe is an awesome host.”- • Leisure trip
- • Group
- • Family Room
- • Stayed 3 nights
More breakfast options
Great hosts, will be there again for Comrades Marathon next year.
Stayed in June 2024
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Reviewed: 1 July 2024
Ant
South Africa5 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
The shower in room 1 overflowed.
Stayed in June 2024
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Reviewed: 3 June 2024
Dylan
South Africa3 reviews1 helpful vote6.0Pleasant- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Shower drain blockage and overflowed all over the floor. Sewage smell coming from bathroom since occupation. No clean drinking water available in the room. Window frames in room rusted so can't close.
Located on the beach. Nice big TV and full Dstv bouquette.
Stayed in June 2024
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Reviewed: 3 June 2024
Yugan
South Africa2 reviews8.0Very good- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
No bathroom door
Stayed in June 2024
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Reviewed: 3 September 2025
Gugu
South Africa11 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Location and breakfast
Stayed in August 2025
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Reviewed: 18 August 2025
Mxolisi
South Africa2 reviews1.0“hi i had made a booking for myself and partner over the weekend, commencing from 16/08/2025 until 1”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
There is no secure parking
Nothing it is not safe
Stayed in August 2025
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Reviewed: 20 July 2025
Koketso
South Africa3 reviews1.0Very poor- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
It was not what I expected. It was not clean, the bathroom door is damaged. The curtain is dirty, has stains on them. The wall has a bit of damage, bit of mold there and there.
The only good thing about it is that it was close to the beach
Stayed in July 2025
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Reviewed: 29 May 2025
Fikile
South Africa25 reviews9.0“Value for money. Close to the beach.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
The room was clean. The staff were very helpful and pleasant. The check-in process was simple. Situated right on the beach and in a quiet area.
Stayed in May 2025
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Reviewed: 30 April 2025
Yolande
South Africa20 reviews5.0“Not the best of stays but was fine for one night”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Linen wasn't clean. Apart from stained linen, the sheets were full of sand when we got into bed. Uncomfortable pillows. Room in need of maintenance and a fresh paint, looks dirty. Open Parking outside of property, had to park across the road at the public beach parking for the night that had us worried about our vehicle. Basin drain smell when you open the tap. Shower door broken, can't close the door.
Enjoyed breakfast and location is good
Stayed in April 2025
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Reviewed: 8 December 2024
Mogobe
South Africa2 reviews10“Pleasant stay”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted via mobile
Weather on Sunday not favourable
Was safe, quiet and peaceful
Stayed in December 2024
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Reviewed: 21 November 2024
Mbonisi
South Africa1 review1 helpful vote1.0“The worst place I have ever booked”- • Leisure trip
- • Group
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
It’s not communal to the group you going with. The common place is dirty outside the pool. There is no lounge or kitchen .
Nothing
Stayed in November 2024
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Reviewed: 27 October 2024
Debby
South Africa17 reviews4 helpful votes10“Lovely Stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
need a circular plug point for hairdryer
Stayed in October 2024
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Reviewed: 21 October 2024
Ernest
South Africa1 review3.0Poor- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
It's not what you see from Booking perspective pictures. The entrance not appealing infrastructure dilapidated painting facelifts needed
The beach looks good and not informed about the safety of our vehicles nor do's and don't
Stayed in October 2024
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Reviewed: 26 September 2024
Bridget
South Africa1 review1.0“We didn't stay, we were that disgusted.”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
The rooms could have been as advertised, not a cramped little hole. Off road parking
Nothing
Stayed in September 2024
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Reviewed: 26 September 2024
Kgomotso
South Africa1 review1 helpful vote5.0“It was ok”- • Leisure trip
- • Group
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The room was not what we expected… there were ants everywhere and they only cleaned the room once and we went there for 2 nights
I loved the fact that it was close to the beach
Stayed in September 2024
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Reviewed: 16 September 2024
Dlamini
Eswatini4 reviews10“Amazing.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
It is right by the beach, easy to find. It was very clean, and the hosts were lovely.
Stayed in September 2024
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Reviewed: 14 August 2024
Kogan
South Africa2 reviews10“We felt safe and peaceful. Our room was nice and private, and the relaxing outdoor area is awesome.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
There was no milk for my coffee
Hosts was very friendly and helpful. The room was spacious and right in front of the pool and entertainment area. We loved hearing the sound of the ocean while we feel asleep. Neat and tidy accommodation with the beach literally on your doorstep.
Stayed in August 2024
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Reviewed: 12 August 2024
Eugene
South Africa1 review10“Everything was amazing. It’s excellent…”- • Leisure trip
- • Couple
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
I just like everything here. I enjoyed every moment.
Everything just gone very well. It’s excellent
Stayed in August 2024
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Reviewed: 9 July 2024
Bezuidenhout
South Africa3 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
I think a door to separate bathroom from bedroom would give a bit of a sense of privacy
Staff and owners were super friendly and helpful. Right across from the beach and super safe area. Shops were a walking distance which was pretty convenient.
Stayed in July 2024
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Reviewed: 15 June 2024
Pratisha
South Africa8 reviews5.0Passable- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
The shower was problematic. Water overflows badly. Plumbing needs attention l
Lovely warm reception from Chloe who was a friendly host. Room was big and comfortable.
Stayed in May 2024
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Reviewed: 31 March 2024
Sibongiseni
South Africa2 reviews9 helpful votes1.0Very poor- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted via mobile
The facility is dilapidated. Not clean. We were not provided with toilet paper, no air freshener, no hand soap. Towels were dirty. Housekeeping was not done. Cottage needs enough ventilation.
Walking distance to the sea 🌊.
Stayed in March 2024
Showing 1 – 25
