Reviews of Neighbourgood Ravenscraig 3 stars
Ravenscraig Road, Green Point, 8051 Cape Town, South Africa
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt was in a quiet and safe environment.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewDid not have breakfast
The reception was a bit of an issue as we arrived on a Sunday. A receptionist will be an excellent idea. We had to communicate with the cleaning lady who was not able to assist.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location, tops👌 The facility was nice and clean
The safety, it felt a little unsafe with the fact that there was not security and people could just come knock at your door and borrow your gate remote, 1am imagine 😕
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewDear Antionette, Thank you for your feedback, and for taking the time to write about your visit with us at Neighbourgood Ravenscraig. We are absolutely delighted you loved your stay and we can't wait to welcome you back to Neighbourgood Ravenscraig soon! Kind regards, Eleni Good Community Manager
Dear Antionette, Thank you for your feedback, and for taking the time to write about your visit with us at Neighbourgood Ravenscraig. We are absolutely delighted you loved your stay and we can't wait to welcome you back to Neighbourgood … Show more
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewGood value for money, good location, quiet at night, clean and great communal kitchen areas. The cleaning lady was exceptionally helpful in getting us settled into our room.
The toilet in the bathroom did not work too well, rooms could be upgraded slightly to the level of the communal kitchen areas, but they are comfortable.
Dear mark, Thank you for your kind review! We’re delighted to hear that you found great value in your stay and enjoyed the location, peaceful atmosphere, and cleanliness. It’s also wonderful to know that our communal kitchen areas met your expectations and that our cleaning staff made you feel welcome—I’ll be sure to pass along your kind words. We appreciate your feedback regarding the toilet and room upgrades. Guest comfort is very important to us, and we will take your comments into consideration as we continue to improve our spaces. We hope to welcome you back again in the future for an even better experience! Kind regards, Pamela Chapasuka ACM
Dear mark, Thank you for your kind review! We’re delighted to hear that you found great value in your stay and enjoyed the location, peaceful atmosphere, and cleanliness. It’s also wonderful to know that our communal kitchen areas met your… Show more
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewLoved the location, the property was clean, and the staff super friendly and able to find solutions quickly.
Dear Lara, Thank you for your wonderful feedback! We’re thrilled to hear that you loved our location, found the property clean, and experienced the warm hospitality of our team. Providing excellent service is our top priority, and it’s great to know we were able to assist you quickly. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay! Kind regards, Pamela Chapasuka ACM
Dear Lara, Thank you for your wonderful feedback! We’re thrilled to hear that you loved our location, found the property clean, and experienced the warm hospitality of our team. Providing excellent service is our top priority, and it’s gre… Show more
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 1 February 2025 · Stayed in January 2025
Verified reviewIts Location Size of the room Staff
Air conditioner didn’t work ( 1 of the top 3 specifications I wanted) Management should have sent out a electrician or moved me to a better room, as there were empty ones) Would’ve liked a fridge Hard Square pillows
Dear Cary, Thank you for your feedback! We’re glad to hear that you appreciated our location, room size, and staff. We sincerely apologize for the inconvenience caused by the air conditioner not working. We completely understand how important this feature is, and we regret that it wasn’t addressed promptly during your stay. Your suggestion regarding moving to another available room is valid, and we will review our handling of such situations to improve our guest experience. We also appreciate your feedback about the fridge and pillows. While we don’t currently have fridges in all rooms, we will take this into consideration for future improvements. We’ll also look into offering a wider variety of pillow options for added comfort. Your input helps us improve, and we hope to have the opportunity to provide you with a better experience in the future. Please don’t hesitate to reach out if there’s anything we can do for you. Kind regards, Andre Turnbull Head of Hospitality
Dear Cary, Thank you for your feedback! We’re glad to hear that you appreciated our location, room size, and staff. We sincerely apologize for the inconvenience caused by the air conditioner not working. We completely understand how impor… Show more
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewVery quiet.
The kitchen was quite unclean as well as the pool.
Dear Sofia, Thank you for sharing your feedback. We sincerely apologize that the cleanliness of the kitchen and pool did not meet expectations. Maintaining a high standard of cleanliness is a priority for us, and we regret that we fell short during your stay. Please know that we take your comments seriously and will address these concerns with our housekeeping team to ensure immediate improvements. Your input helps us create a better experience for all guests, and we truly appreciate it. We hope to have the opportunity to welcome you back in the future and provide a much-improved stay. Kind regards, Andre Turnbull Head of Hospitality
Dear Sofia, Thank you for sharing your feedback. We sincerely apologize that the cleanliness of the kitchen and pool did not meet expectations. Maintaining a high standard of cleanliness is a priority for us, and we regret that we fell sho… Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewBed was comfortable Rooms were spacious
The pool was dirty with cigarette buds laying next to it. Washing hanging all over the property/entrance looking messy Lots of confusion with booking/rooms No one was available upon arrival to assist with check in
Dear Emarie, Thank you for your feedback. We’re glad to hear that you found the bed comfortable and the rooms spacious. We sincerely apologize for the issues you encountered during your stay. A clean and welcoming environment is a top priority for us, and we regret that the pool area and general appearance of the property did not meet expectations. We will address these concerns with our team to ensure better upkeep and presentation. We also apologize for any confusion regarding your booking and for the lack of assistance upon arrival. This is not the standard of service we aim to provide, and we will be reviewing our check-in process to prevent similar issues in the future. We truly appreciate your feedback, as it helps us improve, and we hope to have the opportunity to provide you with a better experience in the future. Kind regards, Andre Turnbull Head of Hospitality
Dear Emarie, Thank you for your feedback. We’re glad to hear that you found the bed comfortable and the rooms spacious. We sincerely apologize for the issues you encountered during your stay. A clean and welcoming environment is a top pri… Show more
Reviewed: 31 December 2024 · Stayed in October 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewDripping toilet cistern but I didn't complain
Dear Craig, Thank you for taking the time to complete the survey about your stay at Neighbourgood Ravenscraig. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Neighbourgood Ravenscraig again soon. Kind regards, Neighbourgood Ravenscraig
Dear Craig, Thank you for taking the time to complete the survey about your stay at Neighbourgood Ravenscraig. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hop… Show more
Reviewed: 3 December 2024 · Stayed in November 2024
Verified reviewThe room was big and there was decent coffee in the room which I really appreciated. The location is really great too. The staff was helpful.
My stay was too short.
Dear Davids, Thank you for taking the time to complete the survey about your stay at Neighbourgood Ravenscraig. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Neighbourgood Ravenscraig again soon. Kind regards, Neighbourgood Ravenscraig
Dear Davids, Thank you for taking the time to complete the survey about your stay at Neighbourgood Ravenscraig. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hop… Show more
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewLocation, facilities, staff friendly, cleanliness.
Room small for the price. View outside against a patio wall.
Dear Lukas, Thank you for taking the time to complete the survey about your stay at Neighbourgood Ravenscraig. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart, and has not fallen on deaf ears. We hope to see you at Neighbourgood Ravenscraig again soon. Kind regards, Neighbourgood Ravenscraig
Dear Lukas, Thank you for taking the time to complete the survey about your stay at Neighbourgood Ravenscraig. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart, and has… Show more
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewGreat location. Clean and comfortable
Shower needs a door ... water ends up everywhere... but it's not a major issue for me .... some people might find it a bit problematic
Dear Tom, Thank you for taking the time to complete the survey about your stay at Neighbourgood Ravenscraig. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart, and has not fallen on deaf ears. We hope to see you at Neighbourgood Ravenscraig again soon. Kind regards, Neighbourgood Ravenscraig
Dear Tom, Thank you for taking the time to complete the survey about your stay at Neighbourgood Ravenscraig. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart, and has n… Show more