Reviews of THE PLACE Muizenberg
8 Holland Road, 7945 Muizenberg, South Africa
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBeautifully decorated, clean, nicely situated in Muizenberg, good breakfast, staff helpful and friendly and we had a comfortable stay. Would recommend!
Hi Jessica, Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed the décor, cleanliness, location, breakfast, and especially our helpful and friendly staff. It’s great to know you had a comfortable stay with us and that you would recommend The Place. We truly appreciate your support and hope to welcome you back again soon! The Place Family
Hi Jessica, Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed the décor, cleanliness, location, breakfast, and especially our helpful and friendly staff. It’s great to know you had a comfortable stay … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWe had a really good stay this weekend and we will definitely visit again🤩
Hi Cerestine, Thank you so much for your amazing review. We as The Place Family truly appreciate it. We are ready to welcome you back anytime. The Place Family
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe staff was very friendy. Food very nice
The fact that there werent a mini fridge in the rooms. for milk. Other than that it was really a nice place. Good value for money
Hi Levine, Thank you so much for your kind feedback. We’re delighted to hear that you enjoyed our friendly staff, delicious food, and found your stay to be good value for money. We truly appreciate your suggestion regarding a mini fridge in the rooms. While we currently provide a fridge in the common area for guest use, we’ll certainly take your feedback into consideration. It was a pleasure hosting you, and we look forward to welcoming you back again soon. The Place Family
Hi Levine, Thank you so much for your kind feedback. We’re delighted to hear that you enjoyed our friendly staff, delicious food, and found your stay to be good value for money. We truly appreciate your suggestion regarding a mini fridge… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClean, comfortable, friendly staff and excellent location.
Hi Johan, Thank you so much for your kind words! 🌸 We’re delighted to hear that you enjoyed the cleanliness, comfort, our friendly team, and the convenient location. It was a pleasure hosting you, and we hope to welcome you back again soon! The Place Family.
Hi Johan, Thank you so much for your kind words! 🌸 We’re delighted to hear that you enjoyed the cleanliness, comfort, our friendly team, and the convenient location. It was a pleasure hosting you, and we hope to welcome you back again soo… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe Place was extremely welcoming, clean and comfortable. If you going to apply for a US Visa, this is the perfect place to stay at.
Nothing
Thank you, Meyrick! We’re so glad you felt comfortable and enjoyed your stay with us. We hope to see you again soon. Take care! The Place Team
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewDeco
Need to improve in cleaning
Hi Nokwethemba, Thank you for taking the time to share your feedback. We're sorry to hear that the cleanliness did not meet your expectations, and we truly appreciate you bringing this to our attention. We are committed to maintaining high standards and will address this with our team to ensure improvements are made. We hope to have the opportunity to welcome you back and provide you with a better experience. Thank you, The Place Family
Hi Nokwethemba, Thank you for taking the time to share your feedback. We're sorry to hear that the cleanliness did not meet your expectations, and we truly appreciate you bringing this to our attention. We are committed to maintaining… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewTHE PLACE should actually be called The BEAUTIFUL PLACE! :-) I felt so comfortable right from the start and didn't want to leave! The staff were super friendly, totally attentive and always available. The house and especially my room were absolutely beautifully furnished, more than well maintained, super clean and comfortable! The location is absolutely brilliant and super safe. A secure car park on the large property was ideal. The breakfast was super tasty, freshly and lovingly prepared and varied. The communal area is also so nicely furnished and comfortable. The pool area also looks super nice and well maintained, even though I didn't use it. All in all, The Place in Muizenberg is an absolute insider tip! From start to finish, I just felt at ease, looked after and comfortable! I will definitely come back! Thank you very much for those wonderful days!
Hi Gerald, Wow — what an incredibly heartwarming review! Thank you so much for your kind words and for taking the time to share your experience. It means the world to us that you felt so at home and comfortable from the very start. We're thrilled that you enjoyed everything from the room and breakfast to the service, location, and overall atmosphere. Our team takes great pride in creating a beautiful and welcoming space, and feedback like yours makes it all worth it! We’re especially grateful for your lovely mention of our staff and the attention to detail — we’ll be sure to share your kind words with the whole team. We can’t wait to welcome you back to The Beautiful Place very soon! Warm regards, The Place Family
Hi Gerald, Wow — what an incredibly heartwarming review! Thank you so much for your kind words and for taking the time to share your experience. It means the world to us that you felt so at home and comfortable from the very start. We… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewstaff was very friendly and helpful. checkin instuctions was clear, enjoyed our stay
Thank you, Kobus. We're so glad you and the kids enjoyed your stay. It was a pleasure having you all with us. We hope to see you again Take care! The Place Team
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe staff were all friendly & welcoming. Breakfast was lovely on both days! Beds comfy. Walking distance from the beachfront and other key spots. We felt safe and well accommodated. Highly recommend!
Electric blankets in cold winter months would be great.
Thank you so much for your kind words! We're really happy you enjoyed your stay, the breakfast, and felt safe and comfortable. Great suggestion on the electric blankets — we’ll definitely look into it. We’d love to have you back again soon! Take care! The Place Family
Thank you so much for your kind words! We're really happy you enjoyed your stay, the breakfast, and felt safe and comfortable. Great suggestion on the electric blankets — we’ll definitely look into it. We’d love to have you back again s… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in May 2025
Verified reviewGreat location, friendly staff, spacious room, good breakfast
They don’t have staff onsite 24/7 which limits late check ins, which I need when travelling for work. I won’t be able to stay there anymore because of this.
Thank you for your kind words about our location, staff, room, and breakfast. we truly appreciate your feedback! We're sorry to hear that the check-in situation caused inconvenience. Just to clarify, we do offer a late check-in service for guests arriving after hours — it simply needs to be arranged in advance. We completely understand your needs when travelling for work, and we'd be happy to accommodate you in the future with a late check-in if needed. Take care! The Place Team
Thank you for your kind words about our location, staff, room, and breakfast. we truly appreciate your feedback! We're sorry to hear that the check-in situation caused inconvenience. Just to clarify, we do offer a late check-in service… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe place was in a nice,quiet neighborhood and it is safe. Had friendly staff and guests.
The internet connection was unstable. I couldn't play anything on the TV at times.
Thank you for your lovely feedback — we're glad you enjoyed the peaceful neighborhood, the sense of safety, and the friendly atmosphere with both staff and guests. We’re sorry to hear about the internet connection and TV issues. We appreciate you bringing this to our attention, and we’ll definitely look into it to improve the experience for future guests. Take care! The Place Team
Thank you for your lovely feedback — we're glad you enjoyed the peaceful neighborhood, the sense of safety, and the friendly atmosphere with both staff and guests. We’re sorry to hear about the internet connection and TV issues. We app… Show more
Reviewed: 4 July 2025 · Stayed in May 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewBeautiful place. Fabulous interior. Big room. Netflix!!!!
Breakfast was skimped on
Hello Madeleine, Thank you so much for your lovely feedback — we’re delighted you enjoyed the space, interior, and the added bonus of Netflix in your room! We’re truly sorry to hear that breakfast didn’t meet your expectations. Your comments are appreciated and have been shared with our team to help us improve. The Place Family
Hello Madeleine, Thank you so much for your lovely feedback — we’re delighted you enjoyed the space, interior, and the added bonus of Netflix in your room! We’re truly sorry to hear that breakfast didn’t meet your expectations. Your comm… Show more
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe pool
Not applicable
Hello Janine, Thank you so much for your lovely review. We at The Place appreciate it alot. Looking forward to welcoming you again. The Place Family
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewDirty and unprofessional
Dirty and unprofessional
Thank you for your feedback. We're truly sorry to hear that you felt this way, especially as you did not raise any concerns with us during your stay, and you kindly extended your booking, which we took as a positive sign. We take cleanliness and professionalism very seriously, and we wish we had the opportunity to address any issues while you were still with us. We always encourage open communication from our guests so that we can ensure a comfortable and enjoyable experience. Nonetheless, we appreciate your comments and will take them into account as we continue to improve. Take care! The Place Team
Thank you for your feedback. We're truly sorry to hear that you felt this way, especially as you did not raise any concerns with us during your stay, and you kindly extended your booking, which we took as a positive sign. We take cleanl… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewNicely restored old building with lots of character.
No complaints
Hello Roland, Thank you so much for your wonderful review. We as The Place Team appreciate it so much :) Looking forward to welcoming you again. Thank you, The Place Family
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified review