Reviews of Mermaid Guest House 4 stars
8 Protea Road, 7285 Struisbaai, South Africa

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Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewBig and comfortable room. Nice breakfast. Owners were very flexible as our arrival time was delayed.
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewWell located and breakfast was good, sea view and close to everything
The stairs leading to the upper floor
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewPool empty, no Supersport channels
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewVery helpful staff
Pool out of action
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewPerfect location near beach shops and restaurants with amazing views.
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewLovely quirky building, nice room
Would have loved some outdoor space
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewGreat venue and great service
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 14 January 2025 · Stayed in November 2024
Verified reviewVery good breakfast and friendly staff.
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewOntbyt was uit die boonste rakke.personeel was Baie vriendelik.kamers is netjies en goed ingerig.Sal denitief weer kom besoek.
Elektrisiteit was af.geen wifi.Stel voor Dat u bele voltyds in n generator indien krag weer afgaan.bele ook in n battery vir die wifi.
Reviewed: 6 January 2025 · Stayed in December 2024
Verified reviewGreat Location. very central and close to beach. Very good breakfast.
Aircon was not working in the room. Family unit only had 1 working fan.
Reviewed: 5 January 2025 · Stayed in December 2024
Verified reviewGreat place to stay, breakfast was great! Communication up front was very good and we knew everything we needed to know before arriving.
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewGood communication and spacious room.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewCozy and comfortable. Just what you would need at the coast. Super friendly and caring staff.