R102 Nature's Valley Road, 6602 The Crags, South Africa
#3 of 7 hotels in The Crags
Guests' ChoiceBased on 57 hotel reviews
9.4Cleanliness
9.7
Comfort
9.6
Location
9.4
Facilities
9.5
Staff
9.7
Value for money
9.1
Free Wifi
7.5
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Showing 1 - 25
Reviewed: September 2, 2025
Herman
SpainVery lovely boutique hotel. The decoration is out of this world, truly inspiring and fascinating! Precious garden built around their lily pond. Very stylish in a subtle way. Bronwan, the manager was very accommodating and friendly. Also be sure to book their gourmet dinner, the cook deserves five stars!
Stayed in August 2025
Reviewed: May 26, 2025
Vuzile
South African/a
breakfast was great
Stayed in May 2025
Reviewed: May 12, 2025
Joe
United KingdomLily Pond was our final stop on the Garden Route before heading to a safari and it was stunning. From the moment we arrived it was obviously somewhere we were going to really enjoy spending time and just being able to relax. Our room was great, as were all of the staff who were so friendly and welcoming - but the highlight for us has to be the food. Lily Pond is easily the best food we have ever eaten at a hotel. We were sadly only there for two nights, but every single dish served to us was a delight. We were truly sad to read the menu on the day we left knowing we wouldn't be there for dinner again! The fantastic chef was also a great host who would come and say hello to everybody during the meals and the front of house staff were all great too - definitely one of the highlights of our trip, thank you all!
Stayed in May 2025
Reviewed: April 28, 2025
Naomi
South AfricaThis is a wonderful place to stay. The rooms are very big and so comfortable. Beautiful gardens. The food at the restaurant was truly delicious. I highly recommend this hotel
Stayed in February 2025
Reviewed: April 7, 2025
Geoff
United KingdomThe open plan toilet with a small bedroom was inconvenient. Breakfast and dinner times were at least half an hour later than we would choose
Good food, nice people, clean, convenient to N2 and natures valley. Lovely grounds
Stayed in March 2025
Reviewed: April 3, 2025
Rozanne
South AfricaThe open toilet is sometimes difficult and would have loved more space to place items without it having to stand on the floor, but other than that the rooms were lovely.
Lily Pond has a beautiful setting, very friendly and helpful staff and we enjoyed a delicious breakfast as well. It was perfectly located to attend a wedding close by. The location is also very close to wine farms and beautiful Plettenberg bay and Nature’s Valley.
Stayed in March 2025
Reviewed: March 11, 2025
Thomas
United KingdomAbsolutely beautiful Lodge, staff who couldn’t do enough for us, large and comfortable room, stunning pool area and grounds. We were lucky enough to have the entire place to ourselves, and we were in heaven. Randall is an exceptionally talented chef and the food was incredible. Thank you!!
Stayed in March 2025
Reviewed: March 1, 2025
Julie
AustraliaAccess to rooms 7 and 8 is a bit convoluted since you have to get there through the dining room and past windows of other unit
Location decor ambience and food all fantastic
Stayed in February 2025
Reviewed: February 22, 2025
Samantha
United KingdomNothing
Beautiful natural surroundings Wonderful food
Stayed in February 2025
Reviewed: January 29, 2025
Sarah
United KingdomNothing.
The perfect location to relax and unwind.
Stayed in January 2025
Reviewed: January 23, 2025
Matt
United KingdomNothing really , maybe TV choices could have been more for a British couple
Probably one of the best lodges we’ve ever stayed at !! So calm relaxing , wonderful picturesque setting . V comfy bed. Food was 5* exceptional & staff v helpful without being imposing
Stayed in January 2025
Reviewed: January 18, 2025
Christian
NorwayFantastic Hotel and fantastic location and service . Highly recommended!
Stayed in December 2024
Reviewed: December 7, 2024
Rekha
United KingdomNo complementary water!
Lovely views .The food was presented nicely and tasty.evening and breakfast.
Stayed in December 2024
Reviewed: March 24, 2024
Booker
United KingdomNothing
The location is well located for Nature's Valley and the beautiful beach just down the road from the Lily Pond (short drive) and all the activities that are available in the area of the Crags. The provided breakfast is excellent, while the evening cuisine is extremely good. The staff are all lovely and extremely helpful. We will return.
Stayed in March 2024
Reviewed: March 23, 2024
Barry
United KingdomEverything
Stayed in March 2024
Reviewed: March 17, 2024
Gary
United KingdomNothing
Exceptional staff, good facilities, excellent location
Stayed in March 2024
Reviewed: March 11, 2024
Catherine
United KingdomT V in the room was very small with no satellite channels
Beautiful property overlooking an immense Lily pond. Exceptional restaurant with good variety on the menu. Hosts were very attentive and helpful, would thoroughly recommend this property
Stayed in February 2024
Reviewed: March 3, 2024
Peter
United KingdomBeautiful location and excellent grounds. exceptional food.
Stayed in March 2024
Reviewed: March 2, 2024
Ed
United KingdomA stunning oasis with lovely host and staff. The room was a delight. The tranquility, immense, the staff courteous and so welcoming. The food was to a very high standard. What's not to like. Thankyou.
Stayed in March 2024
Reviewed: February 13, 2024
Brian
United StatesBeautiful tranquil location with nice room overlooking the pond. Unbelievable staff and I mean unbelievable. Attentive; friendly; knowledgeable. Dinner was spectacular and I recommend it. Overall a 6* experience. Load shedding was not impactful.
Stayed in February 2024
Reviewed: February 11, 2024
Janet
United KingdomA beautiful setting and wonderful place to stay. Staff were amazing and breakfast and dinner very good. Would thoroughly recommend.
Stayed in February 2024
Reviewed: February 1, 2024
Nicholas
United KingdomNothing.
Beautiful informal surroundings, amazing lily ponds and warm welcome. great
Stayed in January 2024
Reviewed: January 28, 2024
Ian
United KingdomLocation very remote and peaceful. Swimming pool ok, but felt it could be cleaner. Location was too remote from Plettenberg Bay though for our purposes, which involved a 27km drive
Staff very friendly and helpful. Dinner in evening of very high standard, as was breakfast
Stayed in January 2024
Reviewed: December 29, 2023
Elvina
South AfricaWifi is very limited and extra money need to be paid to have more internet, a bit surprising given the place
Beautiful place to rest, the rooms are confortable and the view on the pond is nice. Dinner and breakfast were excellent, and the staff is really helpful and available.
Stayed in December 2023
Showing 1 - 25
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