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Reviews of Lily Pond Country Lodge 4 stars

R102 Nature's Valley Road, 6602 The Crags, South Africa

#3 of 7 hotels in The Crags

Guests' Choice

Review score

Based on 57 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.4

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    9.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 2 September 2025

    10
    Spectacularly beautiful boutique hotel, very relaxing!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Very lovely boutique hotel. The decoration is out of this world, truly inspiring and fascinating! Precious garden built around their lily pond. Very stylish in a subtle way. Bronwan, the manager was very accommodating and friendly. Also be sure to book their gourmet dinner, the cook deserves five stars!

    Stayed in August 2025

  • Reviewed: 26 May 2025

    10
    the place was exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    n/a

    breakfast was great

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Came for the views, stayed for the food..!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lily Pond was our final stop on the Garden Route before heading to a safari and it was stunning. From the moment we arrived it was obviously somewhere we were going to really enjoy spending time and just being able to relax. Our room was great, as were all of the staff who were so friendly and welcoming - but the highlight for us has to be the food. Lily Pond is easily the best food we have ever eaten at a hotel. We were sadly only there for two nights, but every single dish served to us was a delight. We were truly sad to read the menu on the day we left knowing we wouldn't be there for dinner again! The fantastic chef was also a great host who would come and say hello to everybody during the meals and the front of house staff were all great too - definitely one of the highlights of our trip, thank you all!

    Stayed in May 2025

  • Reviewed: 28 April 2025

    10
    Great stay amazing food
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is a wonderful place to stay. The rooms are very big and so comfortable. Beautiful gardens. The food at the restaurant was truly delicious. I highly recommend this hotel

    Stayed in February 2025

  • Reviewed: 7 April 2025

    8.0
    Very nice place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The open plan toilet with a small bedroom was inconvenient. Breakfast and dinner times were at least half an hour later than we would choose

    Good food, nice people, clean, convenient to N2 and natures valley. Lovely grounds

    Stayed in March 2025

  • Reviewed: 3 April 2025

    8.0
    Lovely setting and stay with delicious breakfast and helpful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The open toilet is sometimes difficult and would have loved more space to place items without it having to stand on the floor, but other than that the rooms were lovely.

    Lily Pond has a beautiful setting, very friendly and helpful staff and we enjoyed a delicious breakfast as well. It was perfectly located to attend a wedding close by. The location is also very close to wine farms and beautiful Plettenberg bay and Nature’s Valley.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    10
    Heaven
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely beautiful Lodge, staff who couldn’t do enough for us, large and comfortable room, stunning pool area and grounds. We were lucky enough to have the entire place to ourselves, and we were in heaven. Randall is an exceptionally talented chef and the food was incredible. Thank you!!

    Stayed in March 2025

  • Reviewed: 1 March 2025

    10
    Wonderful stay. Truly fabulous property
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Access to rooms 7 and 8 is a bit convoluted since you have to get there through the dining room and past windows of other unit

    Location decor ambience and food all fantastic

    Stayed in February 2025

  • Reviewed: 22 February 2025

    9.0
    Peaceful and tranquil
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Beautiful natural surroundings Wonderful food

    Stayed in February 2025

  • Reviewed: 29 January 2025

    10
    Beautiful place with very attentive staff.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    The perfect location to relax and unwind.

    Stayed in January 2025

  • Reviewed: 23 January 2025

    10
    We never give 5 star reviews …but this is our one exception !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really , maybe TV choices could have been more for a British couple

    Probably one of the best lodges we’ve ever stayed at !! So calm relaxing , wonderful picturesque setting . V comfy bed. Food was 5* exceptional & staff v helpful without being imposing

    Stayed in January 2025

  • Reviewed: 18 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic Hotel and fantastic location and service . Highly recommended!

    Stayed in December 2024

  • Reviewed: 7 December 2024

    10
    Very relaxing.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No complementary water!

    Lovely views .The food was presented nicely and tasty.evening and breakfast.

    Stayed in December 2024

  • Reviewed: 24 March 2024

    10
    Excellent, highly recommended
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Nothing

    The location is well located for Nature's Valley and the beautiful beach just down the road from the Lily Pond (short drive) and all the activities that are available in the area of the Crags. The provided breakfast is excellent, while the evening cuisine is extremely good. The staff are all lovely and extremely helpful. We will return.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Excellent. Comfy. Great service. Reccomended by friends and every bit as good as led to expect
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Everything

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Great stay. Special thanks to all the staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Exceptional staff, good facilities, excellent location

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Lovely property in stunning location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    T V in the room was very small with no satellite channels

    Beautiful property overlooking an immense Lily pond. Exceptional restaurant with good variety on the menu. Hosts were very attentive and helpful, would thoroughly recommend this property

    Stayed in February 2024

  • Reviewed: 3 March 2024

    8.0
    Comfortable stay and excellent food.
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful location and excellent grounds. exceptional food.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    A super place to stay
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    A stunning oasis with lovely host and staff. The room was a delight. The tranquility, immense, the staff courteous and so welcoming. The food was to a very high standard. What's not to like. Thankyou.

    Stayed in March 2024

  • Reviewed: 13 February 2024

    10
    Lily Pond was a fantastic experience that I would repeat.
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful tranquil location with nice room overlooking the pond. Unbelievable staff and I mean unbelievable. Attentive; friendly; knowledgeable. Dinner was spectacular and I recommend it. Overall a 6* experience. Load shedding was not impactful.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    A beautiful setting and wonderful place to stay. Staff were amazing and breakfast and dinner very good. Would thoroughly recommend.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Lovely lodge, good food and welcoming staff.
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Beautiful informal surroundings, amazing lily ponds and warm welcome. great

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Great place to stay if you want peace and quiet, and lovely if you wish to walk in Crags
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Location very remote and peaceful. Swimming pool ok, but felt it could be cleaner. Location was too remote from Plettenberg Bay though for our purposes, which involved a 27km drive

    Staff very friendly and helpful. Dinner in evening of very high standard, as was breakfast

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Very nice stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi is very limited and extra money need to be paid to have more internet, a bit surprising given the place

    Beautiful place to rest, the rooms are confortable and the view on the pond is nice. Dinner and breakfast were excellent, and the staff is really helpful and available.

    Stayed in December 2023

Showing 1 – 25

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