Reviews of Labotessa Luxury Boutique Hotel 5 stars
5 Church Square Cape Town City Center, Cape Town CBD, 8001 Cape Town, South Africa

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLabotessa is exactly as the name describes- Boutique and Beautiful! A real gem in the city centre. Beautiful cafe, amazing Diptyque Boutique- the Paris boutique’s will be proud. Warmest welcome from Johan and Martijn and every staff member! Super helpful and attention to every detail.
Nothing!
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewVery friendly
Nothing
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe staff where incredibly friendly and helpful. They helped with dinner reservations and suggestions on where to visit and took the time in researching things for us From the housekeeping staff to concierge, every member of staffs service was impeccable. The rooms were amazing, very luxurious, with lovely veiws and super clean. And all the food we had was 10/10. Highly reccomend
Absolutely nothing.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewI had the pleasure of staying at the Labotessa Hotel for one night last week and was thoroughly impressed. The hospitality stood out from the moment I arrived, with a warm and attentive team always available to support with any request. My room was exceptionally luxurious, beautifully designed, and equipped with every comfort I could wish for. A truly memorable stay that exceeded expectations. I will definitely come back.
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewStaff & Elegance of the Premises
Unavailable amenities
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewIt is an oasis of tranquility in the heart of the city. Sophisticated, extremely comfortable, smells divine (hosts the local Dipytique boutique) with exceptional service with every staff member buying into the vision of impeccable hospitality. Flawless!
Dear Valued Labotessa Guest, We would firstly like to thank you for sharing these kind words on booking.com. We are highly appreciative of your kind review and we are delighted to read that you enjoyed your stay here with us. It was such a pleasure to have hosted you here with us in Cape Town city and we look forward to welcome you back in the near future. Warmest regards, Team Labotessa
Dear Valued Labotessa Guest, We would firstly like to thank you for sharing these kind words on booking.com. We are highly appreciative of your kind review and we are delighted to read that you enjoyed your stay here with us. It was such a… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe Presidential Suite is one wow factor after the next, with the most beautiful touches throughout. You don't want to leave.
That I didn't spend more time in the room!
Dear Valued Labotessa Guest, We would firstly like to thank you for leaving such a kind review on Booking.com. It was such a pleasure hosting you & your family here with us at Labotessa. We are delighted to read that you enjoyed your stay here with us and we hope to welcome you all back to Labotessa in the near future. We wish you all the very best in your personal and business endeavours. Warmest regards from Cape Town City, Team Labotessa
Dear Valued Labotessa Guest, We would firstly like to thank you for leaving such a kind review on Booking.com. It was such a pleasure hosting you & your family here with us at Labotessa. We are delighted to read that you enjoyed your … Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewEverything - attention to detail exceptional. Everything you would want from a boutique city hotel.
Nothing.
Dear Valued Labotessa Guest, We highly appreciate you taking the time to leave such a lovely review on Booking.com. It was such a pleasure hosting you here with us at Labotessa and we are delighted to read that you enjoyed your stay here with us. We wish you all the best and hope to welcome you soon again here in Cape Town City. Warmest regards from team Labotessa
Dear Valued Labotessa Guest, We highly appreciate you taking the time to leave such a lovely review on Booking.com. It was such a pleasure hosting you here with us at Labotessa and we are delighted to read that you enjoyed your stay here … Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThe food and coffee😁
Dear Valued Labotessa Guest, We would firstly like to thank you for choosing to stay here at Labotessa Hotel. It was such a pleasure hosting you here with us and we highly appreciate you leaving such a kind review on Booking.com. We are delighted to read that you enjoyed the food and coffee and hope to welcome you soon again here with us in the city. Warmest regards, Team Labotessa
Dear Valued Labotessa Guest, We would firstly like to thank you for choosing to stay here at Labotessa Hotel. It was such a pleasure hosting you here with us and we highly appreciate you leaving such a kind review on Booking.com. We are d… Show more
Reviewed: 17 February 2025 · Stayed in January 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewFirstly the staff are superb. Professional, experienced, and eager to assist with a personal and personable approach. Nice, caring human beings. Warm yet not overstated furnishings. Spacious room. Very well thought out design with a place for everything, and many amenities cleverly concealed out of view so your every desire is on hand, and you can admire the beautiful room and wider property without intrusion of function. Impeccably clean and in perfect condition. Tasty and healthy complimentary snacks and beverages in the room. Central for a taste of Cape Town and quick access to all the sites. Great breakfast available throughout the day.
Nothing
Dear Valued Labotessa Guest, We highly appreciate you taking the time to leave such a kind review on booking.com. We are delighted to read that you enjoyed your stay here with us at Labotessa. It was such a pleasure meeting you both and we hope to welcome you soon again here with us in Cape Town City. Warmest regards, Team Labotessa
Dear Valued Labotessa Guest, We highly appreciate you taking the time to leave such a kind review on booking.com. We are delighted to read that you enjoyed your stay here with us at Labotessa. It was such a pleasure meeting you both and we… Show more
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewA truly amazing experience in the heart of Cape Town. Everything from the Suite to the staff was impeccable. The Presidential Suite does not disappoint and you won’t ever want to leave! The plunge pool on the balcony was an added bonus to cool down after a hot day.
Dear Valued Labotessa Guest, We would firstly like to thank you for choosing to stay here with us at Labotessa. We are delighted to read that you enjoyed your stay here with us in the Presidential Suite. It was such a pleasure hosting you both and we truly hope you enjoyed the rest of your trip in South Africa. We wish you both all the best and hope to welcome you soon again here with us. Warmest regards, Team Labotessa
Dear Valued Labotessa Guest, We would firstly like to thank you for choosing to stay here with us at Labotessa. We are delighted to read that you enjoyed your stay here with us in the Presidential Suite. It was such a pleasure hosting you … Show more
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewProbably the best hotel we have ever stayed in. Bridget, Rachel, …. I am sorry forgot all the other names, were simply amazing. Their service attitude is unmatched. They even walk you to the hotel if it’s in the area. The food is world-class too and the personnel there same thing, absolutely outstanding. The rooms are big, beautiful and one of a kind. We are often disappointed when we compare pictures with reality, this is the other way around. And yes it’s a lot of money but from our perspective it was worth every single cent. Next time we come to Capetown we‘ll book the same place, that’s for sure. I‘d argue there is no better in Capetown than Labotessa.
Dear Valued Labotessa Guest, We would like to thank you for taking the time to leave a review on booking.com and for sharing these kind words. We are delighted to read that you all enjoyed your stay here with us at Labotessa Hotel. It was such a pleasure meeting the family and hosting you here with us in Cape Town City. We wish you all the best in your personal and business endeavours and hope to welcome you soon again here with us at Labotessa. Warmest regards from Cape Town City, Team Labotessa
Dear Valued Labotessa Guest, We would like to thank you for taking the time to leave a review on booking.com and for sharing these kind words. We are delighted to read that you all enjoyed your stay here with us at Labotessa Hotel. It was… Show more
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 January 2025 · Stayed in December 2024
Verified reviewReviewed: 11 January 2025 · Stayed in November 2024
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 December 2024 · Stayed in November 2024
Verified reviewAn exceptional hotel. It's a very small boutique hotel which makes it perfect. Hidden away in a little corner so it's easy to miss it. The service was exceptional, the room absolutely divine - it was huge with a mini kitchenette, dining area and lounge. The bathroom accessories are all branded and high quality. The hotel has a small cafe not a full-fledged kitchen and I think it closes early, however I knew this and always ordered take out and used the microwave in the hotel room. It's just a quaint and unexpected luxurious hotel.
If they had in room dining and a full-fledged kitchen then it would be perfect but the lack of it was also not a bad thing.
Dear Valued Labotessa Guest, We would firstly like to thank you for choosing to stay here with us at Labotessa Hotel. It was such a pleasure to have hosted you here with us in Cape Town. We appreciate you taking the time to leave such a kind review on Booking.com and highly appreciate your feedback. In regards to your stay, we are not certain where the confusion was but we are pleased to inform that we have room service available. We wish you all the best in your personal & business endeavours and hope to welcome you soon again here with us at Labotessa Hotel. Warmest regards, Team Labotessa
Dear Valued Labotessa Guest, We would firstly like to thank you for choosing to stay here with us at Labotessa Hotel. It was such a pleasure to have hosted you here with us in Cape Town. We appreciate you taking the time to leave such a k… Show more