5 Church Square Cape Town City Center, Cape Town CBD, 8001 Cape Town, South Africa
#1 of 224 hotels in Cape Town
Guests' ChoiceBased on 117 hotel reviews
9.7Cleanliness
9.9
Comfort
9.9
Location
9.4
Facilities
9.8
Staff
9.9
Value for money
9.1
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 August 2025
Vanessa
South AfricaNothing!
Labotessa is exactly as the name describes- Boutique and Beautiful! A real gem in the city centre. Beautiful cafe, amazing Diptyque Boutique- the Paris boutique’s will be proud. Warmest welcome from Johan and Martijn and every staff member! Super helpful and attention to every detail.
Stayed in August 2025
Reviewed: 25 June 2025
Dr
Saudi ArabiaNothing
Very friendly
Stayed in June 2025
Reviewed: 22 June 2025
Lucie
United KingdomAbsolutely nothing.
The staff where incredibly friendly and helpful. They helped with dinner reservations and suggestions on where to visit and took the time in researching things for us From the housekeeping staff to concierge, every member of staffs service was impeccable. The rooms were amazing, very luxurious, with lovely veiws and super clean. And all the food we had was 10/10. Highly reccomend
Stayed in June 2025
Reviewed: 19 June 2025
Diederik
NetherlandsI had the pleasure of staying at the Labotessa Hotel for one night last week and was thoroughly impressed. The hospitality stood out from the moment I arrived, with a warm and attentive team always available to support with any request. My room was exceptionally luxurious, beautifully designed, and equipped with every comfort I could wish for. A truly memorable stay that exceeded expectations. I will definitely come back.
Stayed in June 2025
Reviewed: 30 March 2025
Joe
United Arab EmiratesUnavailable amenities
Staff & Elegance of the Premises
Stayed in March 2025
Reviewed: 18 March 2025
Abdur
United KingdomIt is an oasis of tranquility in the heart of the city. Sophisticated, extremely comfortable, smells divine (hosts the local Dipytique boutique) with exceptional service with every staff member buying into the vision of impeccable hospitality. Flawless!
Stayed in March 2025
Reviewed: 24 February 2025
Cynryan
United StatesThat I didn't spend more time in the room!
The Presidential Suite is one wow factor after the next, with the most beautiful touches throughout. You don't want to leave.
Stayed in February 2025
Reviewed: 17 February 2025
Anna
United KingdomNothing.
Everything - attention to detail exceptional. Everything you would want from a boutique city hotel.
Stayed in February 2025
Reviewed: 17 February 2025
Maurice
NetherlandsThe food and coffee😁
Stayed in February 2025
Reviewed: 31 January 2025
Tal
United KingdomNothing
Firstly the staff are superb. Professional, experienced, and eager to assist with a personal and personable approach. Nice, caring human beings. Warm yet not overstated furnishings. Spacious room. Very well thought out design with a place for everything, and many amenities cleverly concealed out of view so your every desire is on hand, and you can admire the beautiful room and wider property without intrusion of function. Impeccably clean and in perfect condition. Tasty and healthy complimentary snacks and beverages in the room. Central for a taste of Cape Town and quick access to all the sites. Great breakfast available throughout the day.
Stayed in January 2025
Reviewed: 28 January 2025
John
AustraliaA truly amazing experience in the heart of Cape Town. Everything from the Suite to the staff was impeccable. The Presidential Suite does not disappoint and you won’t ever want to leave! The plunge pool on the balcony was an added bonus to cool down after a hot day.
Stayed in January 2025
Reviewed: 25 January 2025
Robin
GermanyProbably the best hotel we have ever stayed in. Bridget, Rachel, …. I am sorry forgot all the other names, were simply amazing. Their service attitude is unmatched. They even walk you to the hotel if it’s in the area. The food is world-class too and the personnel there same thing, absolutely outstanding. The rooms are big, beautiful and one of a kind. We are often disappointed when we compare pictures with reality, this is the other way around. And yes it’s a lot of money but from our perspective it was worth every single cent. Next time we come to Capetown we‘ll book the same place, that’s for sure. I‘d argue there is no better in Capetown than Labotessa.
Stayed in January 2025
Reviewed: 24 December 2024
Alero
NigeriaIf they had in room dining and a full-fledged kitchen then it would be perfect but the lack of it was also not a bad thing.
An exceptional hotel. It's a very small boutique hotel which makes it perfect. Hidden away in a little corner so it's easy to miss it. The service was exceptional, the room absolutely divine - it was huge with a mini kitchenette, dining area and lounge. The bathroom accessories are all branded and high quality. The hotel has a small cafe not a full-fledged kitchen and I think it closes early, however I knew this and always ordered take out and used the microwave in the hotel room. It's just a quaint and unexpected luxurious hotel.
Stayed in November 2024
Reviewed: 7 December 2024
Max
United KingdomAmazing location and very friendly team to help us upon arrival.
Stayed in December 2024
Reviewed: 4 December 2024
Geert
BelgiumTop boutique hotel!
Stayed in November 2024
Reviewed: 21 November 2024
Lilian
South AfricaNothing
Everyting
Stayed in November 2024
Reviewed: 15 November 2024
Willem
South AfricaNothing we didn't like
An exceptional experience
Stayed in November 2024
Reviewed: 27 October 2024
Stefan
CyprusEverything was beyond perfection
Perfect hotel in a perfect location with excellent staff and a very caring and very helpful owner. We‘ll be back
Stayed in October 2024
Reviewed: 5 October 2024
Amna
United Arab EmiratesNothing
The hospitality, location, staff
Stayed in September 2024
Reviewed: 2 September 2024
Roberto
South AfricaWe loved everything. Amazing Location, Amazing Service, Beautiful Rooms, Delicious Food. A must visit for any tourist or local. Above and beyond our expectations.
Stayed in September 2024
Reviewed: 16 July 2024
Mohammed
Saudi ArabiaNothing
Every single thing, the room and the staff they were so helpful and supportive to book any activity or dinner reservations.
Stayed in July 2024
Reviewed: 7 June 2024
Chris
Brazilbathroom countertop could be bigger
What an exceptional hotel. The room was big, with very good lighting, it had everything you could wish for. The bathroom countertop could be bigger, other than that it was a perfect stay. The elevador door opened directly in the room ! Amenities were excellent, the fridge was full of goodies and we had a complimentary bottle of red wine, coffee, cookies and fruits
Stayed in May 2024
Reviewed: 19 May 2024
Falk
Japanonly one tooth brush a Luxury Boutique Hotel should not push for tips at the check out
perfect room, room access by elevator, perfect view on lion head, perfect help for sightseeing spot explanations and dinner places to go
Stayed in May 2024
Reviewed: 15 May 2024
Gustavo
BrazilNothing
Amazing new hotel in Cape Town! Staff is extremely attentive and does everything possible to assure we have the best experience. Room is close to perfection, very clean, spacious, quiet and full of amenities. Breakfast is also great. It is located in a central area in Cape Town, just a short Uber ride to the main attractions.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content