Bathrooms are small with no drawers. No fridge in the room.

The location is good, and the breakfast was great. The staff was friendly, rooms have balcony.

Stayed in August 2025

My full booking didn’t pull through and had to pay additional for my kids stay

Very accommodating at very short notice and great breakfast 🥞

Stayed in July 2025

The bathrooms felt a little dated but was not an issue.

Location was excellent, rooms were clean and the staff were very helpful and friendly.

Stayed in July 2025

It's a little noisy with lots of road noise and noise from passages. Rooms and passages are a little tired but very clean and tidy

Excellent location and incredible staff

Stayed in July 2025

Limited car parking when hotel busy

Good upgrades

Stayed in July 2025

Breakfast

Stayed in May 2025

Sona and jaccuzzi where only on one side of the hotel

Spacious

Stayed in May 2025

Did not like the 2 single beds

Location is excellent, staff are interactive and friendly

Stayed in April 2025

The property is tired in some areas. Walls are thin. Noisy road (street-facing balcony rooms).

Good facilities options, friendly staff, good breakfast selection. Smart TV in the room.

Stayed in March 2025

The bathroom door lock did not work.

Great location, steps away from supermarket. Breakfast was wonderful. We rented a 2-bedroom suite which was perfect for 2 adults and 2 kids.

Stayed in December 2024

Great location close to shops, restaurants and the waterfront. Quite an impressive building when you enter the lobby. Staff were extremely friendly. The buffet breakfast was very good.

Stayed in March 2025

Only downside is the room's are very dark but they were clean and had everything you need.

Great little spot, centrally located and we enjoyed the 2 pools. Breakfast was great, lots of choice and available for hours.

Stayed in January 2025

the stairs and the property did not have a lift

jacuzzi

Stayed in January 2025

The staff were excellent and absolutely gave their best however in the evenings it seems the kitchen / bar is understaffed. The barman had to assist the chef in the kitchen and place food orders, leaving the bar unattended. A silly thing- but nonetheless less I feel worth mentioning... every morning our soap was replaced but it was barely used. Although we appreciate the guesture, we feel it was a bit wasteful and would have been happy to use the same soap bar for the duration of our stay - The same with our toilet paper, we were given x2 brand new rolls a day. We would have gladly used them from beginning to end. It would have been nice to have a bar fridge to keep drinks cold. Overall good experience and we want to come back!

We loved the pools. Breakfast was amazing! My omelettes were 100/10. Roomserves was done well. Security was on point - Lovuyo Mcephe escorted us across the road and stopped traffic to get us across the street everytime we crossed. We also could relax knowing our vehicles were behind a secure fence with Security guards at night. Location was great, we enjoyed walking to the water front. We loved that swim towels were provided and that the wifi was strong and actually usable. We LOVED all the wood and the history displayed of the Inn.

Stayed in January 2025

Nothing

Location is great, staff are lovely, tasty breakfast

Stayed in January 2025

The location

Stayed in January 2025

The breakfast was fantastic

Stayed in January 2025

It's in the town centre. This is convenient and it's quiet, but if you're staying in Knysna, it's probably nicer to be on the water or up a hill with a view.

Very comfortable air conditioned rooms, lovely pool area with jacuzzi, friendly staff, great breakfast. A great place to spend time.

Stayed in January 2025

They can improve on security at the gate as we had to wait long when we want to enter and exit the premises as this poses a risk of being hijacked or robbed at the gate. There was no chef for two days at the restaurant that we meant we could not order from it even if we didn't want to go out. Overall the stay was good with excellent staff ready to assist

The stay was good, we enjoyed the jaccuzi and nice swimming pool.

Stayed in January 2025

The 2 flights of stairs we had to walk up without a lift. There is a problem with the accounts department . We waited 40 minutes just to sort out our final account when we checked out. The rooms was only cleaned after 3 PM every day. We could not go for a rest in the rooms the entire day as the room was not attended to until late in the afternoon. The cleaners also just left ALL the hotel rooms spare keys in our bathroom and eventually I took it to Reception. This is surely a security breach for the rest of the people staying in the Hotel.

The Pool area and the location of the Hotel

Stayed in December 2024

No bar fridge in the room. No toiletry care items in bathroom. No halal catering for muslim guests

Rooms were comfortable and spacious

Stayed in December 2024

Dark interior setting.

Centrally located

Stayed in December 2024

No bar fridge for milk or cool drinks.

Location is perfect. Walking distance from waterfront. Breakfast stunning with good food.

Stayed in December 2024

A little bit noisy on the road, but we could close the bathroom window and door.

Really lovely staff. The room was spacious, clean, comfortable. Hotel is well located.

Stayed in December 2024