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  5. Reviews of Kimberly Backpacker Hotel

Reviews of Kimberly Backpacker Hotel

46 Roeland Street, Cape Town CBD, 8000 Cape Town, South Africa

#211 of 224 hotels in Cape Town

Guests' Choice

Review Score

Based on 75 hostel reviews

4.9

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.8

  • Location

    7.8

  • Facilities

    5.4

  • Staff

    7.1

  • Value for money

    6.2

  • Free Wifi

    6.0

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Showing 1 - 25

  • Reviewed: November 18, 2024

    4.0
    Nothing exciting or pleasant
    • Leisure trip
    • Travelers with friends
    • Family Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It’s very outdated and doesn’t seem very safe

    Nothing

    Stayed in November 2024

  • Reviewed: October 13, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double Room with Mountain View
    • Stayed 6 nights
    • Submitted from a mobile device

    Few other guests

    It’s homy but could be more clean

    Stayed in September 2024

  • Reviewed: August 8, 2024

    5.0
    Ok for a short stay. Not suitable for me in the future.
    • Leisure trip
    • Group
    • Bed in Male Dormitory Room
    • Stayed 14 nights

    At times no hot water or any water at all. The sheets were old and pillows needed to be replaced. Very old heritage building and it was pointed out that nothing can be done to improve it.

    The location and some staff were friendly. The luggage was taken to our room and also when we left. A good place to stay for a short visit and we felt safe there and it was an experience.

    Stayed in August 2024

  • Reviewed: August 4, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Warm water shower wasn't working in our room

    The room view

    Stayed in August 2024

  • Reviewed: July 29, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The singnal

    I like the view

    Stayed in July 2024

  • Reviewed: April 27, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • 8-Bed Male Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Substandard amenities. The bed wasn't up to standard, they was no hot water in the shower. The door lock was a struggle to use. The overall place in general looks delapited. It would be nice if the amenities are improved and the overall outlook of the property to give it some decency.

    Easily accessible.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    4.0
    Not an ideal but for a price paid, fair, don’t think I’d stay again though.
    • Business trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Internet was bad, couldn’t work at all. Had to figure myself out on where everything was or ask as it wasn’t shown or explained on arrival.

    Location was pretty great and price was fair especially for a last minute booking.

    Stayed in April 2024

  • Reviewed: March 27, 2024

    6.0
    The Hotel needs some Renovation we didn't even take photo in the room course hai shame.
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Tv was not working, the Hotel need to have Lost and Found Box course we lost our Powerbank and earphones. The carbert was dirty. In the bed we saw (Imbungulu) deaf that was not cool. The Furniture was old the place need Renovation

    Location, and the staff was friendly, bed was comfortable.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    5.0
    Fair enough for what I paid for.
    • Business trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfriendly guests

    The distance from my work place

    Stayed in February 2024

  • Reviewed: September 4, 2025

    8.0
    The stuff we’re friendly but their place is not Clean even Beds we’re uncomfortable
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The Pest

    It is Closer to District 6 and at the Centre of Cape Town

    Stayed in September 2025

  • Reviewed: July 10, 2025

    1.0
    Waste of money
    • Leisure trip
    • Couple
    • Comfort Triple Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Everything, no hot water, no TV only radio, it sucked ass

    Nothing I hated everything

    Stayed in May 2025

  • Reviewed: April 18, 2025

    1.0
    Better management is needed at this hotel.
    • Couple
    • Family Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no toilet paper available in the private bathrooms in the hotel rooms. Asked 4 times and then only after about 4 - 5 hours I received from the staff. Fix the shower - so that it always has warm water and not every 1 - 2min. Put new bed sheets, pillows etc. The fridge door we had was broken - at least it still kept our cooldrinks cold. The public microwave was broken. Air/condition...? - we had a big fan... Just do some managing in the hotel its extremely bad.

    How the view is outside looking out the windows from inside the hotel upstairs. The shops and cool feel outside the hotel.

    Stayed in April 2025

  • Reviewed: April 16, 2025

    3.0
    Poor
    • Leisure trip
    • Group
    • Family Room with Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    They need to renovate, it felt like i was in a horror movie, and also its not clean, one of the bed had bed bugs. But the stuff was so friendly though.

    The stuff was so friendly.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    1.0
    Very Poor
    • Family with young children
    • Family Room with Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    There's nothing to like to this property. The experience was unacceptable, and the place was filthy and unhygienic and not safe. The room was in an unacceptable state,dirty and unironed linen. Th check-in process was unprofessional. We were left to stand for over 35 minutes at the reception without any assistance. No toilet paper, no room service, TV, and Wifi not working. The entire place reeked of foul odors, the room had bed bugs , and nothing in that room or hotel was functioning. To add to our frustration, when we tried to checkout and request our refund, there was no one to assist Our stay was a complete nightmare and health risk. The establishment does not meet the basic guest safety and comfort l hope Booking. com will take responsibility for listing such a substandard property and that Booking. con review and investigate this listing immediately to prevent future guests from experiencing the same distress

    Stayed in April 2025

  • Reviewed: March 12, 2025

    1.0
    The worst I’ve ever been to
    • Leisure trip
    • Group
    • Family Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It was dirty , had a weird smell, bedding dirty and the worst of all bed bugs 😩😩😩. We were up the whole night we couldn’t wait to leave

    Nothing . Bad bad bad

    Stayed in March 2025

  • Reviewed: February 4, 2025

    1.0
    Just awful
    • Business trip
    • Group
    • Family Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Filthy. Dirty. Bedding was dirty and old and smelly. The room did not at all look like the room that was advertised. Huge difference. Very disappointed. Never again.

    Nothing

    Stayed in February 2025

  • Reviewed: January 3, 2025

    7.0
    The employees welcomed us nicely and they are friendly
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The place need to be renovated, but ia such a beautiful place

    The place is quiet and the surrounding is safe

    Stayed in January 2025

  • Reviewed: December 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 3 nights

    The arrival, main entrance door was closed and we have to use the entrance at the bar where people were drinking and i was with 2 kids 11 and 14 years old

    Stayed in December 2024

  • Reviewed: December 27, 2024

    1.0
    Nothing interesting everything is just old it’s a place for a bachelor someone who doesn’t care about their well being
    • Business trip
    • Couple
    • Budget Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    I would write a whole book about this place, the fact that it’s an old place l understand but at least they should do some touchups renovations change sheets blankets everything is just messed towels are dirty stains torn holes mxxm I don’t recommend I am sorry about this review but had to say it I don’t recommend.

    I liked nothing about the place, l regret wasting my money

    Stayed in December 2024

  • Reviewed: December 11, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The Room was not properly cleaned The bed linen had stains and the bath towels were torn We were not expecting this in such area..

    Stayed in December 2024

  • Reviewed: November 14, 2024

    9.0
    The Ancient Place
    • Business trip
    • Solo traveler
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    The view

    Stayed in November 2024

  • Reviewed: October 26, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Comfort Triple Room with Shower
    • Stayed 1 night

    Bedbugs all over the bed.

    Kind staff

    Stayed in October 2024

  • Reviewed: October 21, 2024

    3.0
    The door wasn't closing properly.
    • Leisure trip
    • Solo traveler
    • 8-Bed Male Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No privacy in rooms, strangers came in and out. First day I didn't have a locker. The window was not closing properly, the wind was blowing through the night. Beds are in poor condition. Blankets are very old.

    I liked the location. The view through balcony

    Stayed in October 2024

  • Reviewed: October 15, 2024

    8.0
    It was aersome would definitely do it again
    • Leisure trip
    • Group
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    I'm a lazy person in general and this place has alot of stairs however I actually found it fun see that I don't usually do much exercise ☺

    The location is excellent there is a kitchen downstairs which serves very delicious meals

    Stayed in August 2024

Showing 1 - 25

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